List of Alternatives to Nextiva
Here are some of Nextiva's top competitors in the Call Centers category: Grasshopper, Vonage, Dialpad or Google Voice.
Grasshopper is a virtual phone system designed specifically for entrepreneurs and small businesses. It allows users to manage their business communications effectively and efficiently, offering features such as custom greetings, extensions for departments and employees, voicemail-to-email, and call forwarding.
-
Voicemail transcription
-
PowerConnect
-
Business texting
-
Call forwarding magic
-
Vanity numbers
Richard J
More Value, More Features Elsewhere: A Look at Grasshopper
Grasshopper is okay for basic phone features, but as my business expanded, I found it too restrictive. My biggest gripe is that Grasshopper doesn't let you export or backup your text messages. They even claimed to delete all my text message history right after I ported out my numbers. This doesn't make sense from a software design perspective, especially since text messages take up negligible storage space. The price is reasonable and Grasshopper is easy to find due to their extensive advertising. However, there are better value systems out there, but they're harder to find as they don't advertise as much. I wish Grasshopper would invest more in feature development rather than marketing. I recently switched to TalkRoute because Grasshopper lacks call recording and a multi-level greeting menu. I initially chose Grasshopper for its lower cost, but I strongly recommend TalkRoute instead. It's slightly more expensive but offers more features and is just as easy to use.
October 22, 2024
Grasshopper compared to Nextiva
Grasshopper is a better solution for customer support than Nextiva: 4.4 vs 4.0
Grasshopper's user interface is more convenient than Nextiva: 4.4 vs 4.0
Grasshopper pricing plans are more competitive than Nextiva: 4.4 vs 3.9
Why is Grasshopper a good alternative to Nextiva?
I find Nextiva to be a great alternative to Grasshopper due to its robust feature set and competitive pricing. Nextiva offers more than just a virtual phone system; it provides unified communications with voice, video, and messaging services all integrated into one platform. This allows for seamless communication and collaboration among team members, regardless of their location. Additionally, Nextiva's customer service is top-notch, with 24/7 support available to address any issues or concerns. The platform also boasts advanced features like call recording, voicemail-to-email transcription, and an auto-attendant. Furthermore, Nextiva offers a flexible pricing structure that can accommodate the needs of businesses of all sizes. So, if you're looking for a comprehensive communication solution that offers excellent value for money, Nextiva is definitely worth considering.
What are the differences between Grasshopper and Nextiva?
I have found several differences between Nextiva and Grasshopper. Firstly, Nextiva is a complete business communication platform that offers voice, video, and team messaging solutions. It also provides advanced features such as CRM integration, analytics, and automated surveys. Alternatively, Grasshopper is primarily a virtual phone system designed for small businesses, offering basic features like call forwarding, voicemail, and extensions.
Secondly, Nextiva's pricing plans are based on user count and feature sets, which may be more suitable for larger businesses. Grasshopper has straightforward plans based on the number of phone numbers and extensions needed, which can be more appealing to smaller businesses or startups. Lastly, Nextiva offers customer support via phone, email, and chat while Grasshopper provides support through phone and email only.
Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.
-
Measure your customer interactions with analytics
-
Get relevant software integrations
-
Create the solutions you need
-
Unify your business communications
-
Centralize all your tools in one place
-
Maximize sales with intelligent routing
-
Turn conversations into sales
-
Connect with customers through messaging
Mobile
$20 per line per monthPremium
$30 per line per monthAdvanced
$40 per line per monthRev. Dawna Breitenberg
Solid Call Quality for Remote Support
We switched to Vonage for customer support and the call quality has been consistently solid, even with a remote team spread across a few countries. The admin dashboard took a day or two to get used to, but once set up, routing, business hours, and voicemail handling were pretty easy to manage
July 4, 2026
Why is Vonage a good alternative to Nextiva?
I find Nextiva a great alternative to Vonage for several reasons. Firstly, Nextiva offers a wider range of features than Vonage, including advanced call management, team messaging, and customer relationship management tools. This makes it a more comprehensive solution for businesses of all sizes. Secondly, Nextiva's pricing is more competitive, offering more value for money compared to Vonage. Also, Nextiva provides excellent customer support with prompt and helpful responses. Their service is also known for its reliability and high-quality voice calls. Lastly, Nextiva has a more user-friendly interface which makes it easier to navigate and use. Therefore, considering these factors, I believe Nextiva stands out as a superior alternative to Vonage.
What are the differences between Vonage and Nextiva?
As a user, I find several differences between Nextiva and Vonage. Primarily, Nextiva is more business-centric, offering features like advanced call management, integrated voice and video conferencing, team messaging and customer relationship management integration. It's designed to support businesses of all sizes and is highly scalable. On the other hand, Vonage offers a wider range of services that cater to both businesses and residential users. It provides features such as call forwarding, visual voicemail, and simulring. Furthermore, Vonage has a stronger international presence with unlimited calling to more than 60 countries.
When it comes to pricing, Nextiva generally offers more competitive rates compared to Vonage. However, Vonage is often praised for its superior voice quality. In terms of customer service, both companies have their strengths, but Nextiva is often recognized for its excellent customer support.
Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
-
Affordable pricing
-
Integrations with popular CRMs
-
Seamless communication
-
Virtual phone systems
-
International calling
-
Reliable and secure
-
AI-powered transcription
-
Customizable call routing
Enterprise
Custom pricingStandard
$27 / user / monthPro
$35 / user / monthFr. Troy Schuppe
Searchable Call Transcriptions
We switched our support line to Dialpad mainly for the call transcription, and it has been more useful than I expected. Being able to search old conversations by keyword saves a lot of time when a customer says, “someone told me this last week.” The mobile app is solid too, though the admin settings take a bit of clicking around at first
July 4, 2026
Why is Dialpad a good alternative to Nextiva?
I believe Nextiva is a great alternative to Dialpad due to its robust features and excellent customer service. While both platforms offer VoIP services, Nextiva outshines with its advanced functionality. It offers unlimited calling and faxing, automated voicemail-to-email transcriptions, and a mobile app for on-the-go communication. Its collaboration tools like team messaging and video conferencing are also top-notch.
Nextiva stands out in terms of customer support. They offer 24/7 service and have a reputation for prompt and helpful responses. Their user interface is also more intuitive, which makes it easier for first-time users to navigate. Furthermore, Nextiva provides comprehensive CRM tools, which isn't a feature Dialpad includes. These tools allow businesses to better manage customer relationships and interactions, adding value beyond just communication.
What are the differences between Dialpad and Nextiva?
I have found that Nextiva and Dialpad, while both are VoIP providers, have some distinct differences. Nextiva is more suited for large businesses as it offers advanced features such as call flow builders and analytics dashboards, which can be particularly beneficial for larger teams. It also provides a more comprehensive customer service experience with 24/7 live support.
Dialpad, Conversely, is more user-friendly and better suited for smaller businesses or startups. It has a sleek and intuitive interface, making it easy to navigate even for those unfamiliar with VoIP systems. Unlike Nextiva, Dialpad offers AI capabilities like real-time transcription and sentiment analysis. However, its customer support isn't available round the clock unlike Nextiva.
Therefore, the choice between the two should be based on the specific needs and size of your business.
Google Voice is a cloud-based phone service that gives you a dedicated number for calls, texts, and voicemail across desktop and mobile devices.
-
Voicemail transcription
-
Call forwarding and routing
-
International calling
-
Multi-device calling
-
Spam call filtering
-
SMS and MMS messaging
-
Number porting
-
Google Workspace integration
Raymond E
Effortless Contact Solution
I appreciate that Google Voice lets me keep my personal phone number private from clients. However, I found some of its features a bit difficult to understand initially.
August 5, 2024
8x8 brings value by providing market-leading cloud communication and collaboration solutions. With their robust suite of products, businesses can streamline their communication processes, enhance productivity, and improve customer experience.
-
Seamless communication
-
Cost savings superpower
-
Time-saving automation
-
Flexibility at your fingertips
-
Business continuity
Vincent F
Enhanced Campaign Tracking and Reporting: 8x8's Integration with Marketing Tools
As a marketing manager, I love how 8x8 integrates with our marketing tools. It has improved our campaign tracking and reporting
September 17, 2024
8x8 compared to Nextiva
Nextiva is better at customer support than 8x8: 4.0 vs 3.5
8x8 is better at ease to use than Nextiva: 4.2 vs 4.0
8x8 is better at value for money than Nextiva: 4.0 vs 3.9
All-in-one business phone system for teams
4.3/5
(70)
Redeemed by 856 members
1 deal available
20% off your first 12 months
Get deal for free
1 deal available
20% off your first 12 months
Get deal for freeQuo is a VoIP phone service tailored for individuals, small businesses, and startups. You can share a phone number like an inbox, making it easy to manage your team communications.
-
Text messaging and MMS
-
Voicemail transcription
-
Unlimited global calling
-
Automated attendant
-
Call recording
-
AI Assistant Sona
-
Shared phone numbers
-
Integration capabilities
Starter
$19 per user per monthBusiness
$33 per user per monthScale
$47 per user per monthAlexa Schaden
Fast Team Onboarding + Joinsecret First-Year Savings
Quo made onboarding easier than I thought because new team members can start texting and calling from the same number almost immediately, and getting a reduced rate through Joinsecret for the first year helped take the sting out of the switch
May 29, 2026
3CX is a powerful communication solution that brings value to businesses by providing a flexible and cost-effective alternative to traditional phone systems. With its all-in-one platform, businesses can streamline their communication channels, improve customer service, increase productivity, and reduce costs.
-
Flexible communication options
-
Cost effective solution
-
Top-notch security
-
Easy integration
-
Powerful collaboration tools
Marilyn
Exploring the Unique Features and Benefits of 3CX's Hosted Cloud Subscriptions
I wholeheartedly recommend 3CX's hosted cloud subscriptions! The basic features are just the tip of the iceberg. The 3CX app, as seen in other ratings on the Google Play Store, has a unique feature that encourages you to speak with confidence and enthusiasm, even when set at 175%. My team and I are always aware of our connectivity status thanks to the 'connectivity' banner displayed in the app, keeping us on our toes. We experience exciting interruptions that keep our workday dynamic. Callers often report a unique phone quality that sets us apart. This feature persists even outside of our company network, with 4G or 5G mobile connections and high-speed internet. We've tested it on different smartphones and everyone reports a distinctive performance across all networks. We're using 3CX Startup Pro, and it's thrilling to see that they offer us the opportunity to upgrade to a higher subscription for an even better performance. We're eagerly planning to explore different services within the 3CX suite!
October 22, 2024
3CX compared to Nextiva
3CX is better at customer support than Nextiva: 4.5 vs 4.0
3CX's user interface is more convenient than Nextiva: 4.5 vs 4.0
3CX pricing plans are more competitive than Nextiva: 4.4 vs 3.9
Communication and collaboration platform
4.3/5
(63)
Redeemed by 2491 members
1 deal available
$20 off per user on the annual Workplace Pro plan
Get deal for free
1 deal available
$20 off per user on the annual Workplace Pro plan
Get deal for freeZoom helps you work better as a team by centralizing team chat, telephone, whiteboard and videoconference meetings in one place.
-
Virtual meetings
-
Virtual workspaces
-
Online whiteboard
-
Email and calendar
-
Software integrations
-
Conversational intelligence
-
VoIP phone system
-
Team chat
Basic
$0 (Freemium)Pro
$15 per user per monthBusiness
$21 per user per monthBusiness Plus
$26 per user per monthRemona Mertz
Smooth Scheduling Across Time Zones
We use Zoom for weekly project reviews across three time zones, and the scheduling side has been pretty painless with Outlook. I also liked that we found a Joinsecret offer that reduced the annual Workplace Pro plan by about $20 per user, which helped a bit since we were rolling it out to the whole team.
July 4, 2026
GoTo Connect is an all-in-one cloud-based communication system that provides value by offering business owners a flexible, scalable and cost-effective solution for managing their communication needs.
-
Efficient decision-making
-
Queue management
-
Automated routing
-
Employee directory
-
Customizable to fit your needs
-
Unified communications
-
Seamless collaboration
-
Work from anywhere
Gregory S
GoTo Connect: Affordable Excellence in Communication Software
Finally, the cost-effectiveness of GoTo Connect is commendable. It provides all the features of a high-end communication software at a fraction of the cost.
September 3, 2024
GoTo Connect compared to Nextiva
GoTo Connect is a better solution for customer support than Nextiva: 4.5 vs 4.0
GoTo Connect's user interface is more convenient than Nextiva: 4.5 vs 4.0
GoTo Connect pricing plans are more competitive than Nextiva: 4.5 vs 3.9
First month free
Get deal for free
1 deal available
First month free
Get deal for freeAircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.
-
Interactive Voice Response (IVR)
-
Click-to-Dial
-
Call recording
-
Voicemail transcription
-
Power Dialer
-
Live call monitoring
-
CRM integration
-
Analytics dashboard
Custom
Custom pricingEssentials
$40 per user per monthProfessional
$70 per user per monthGranville Roob
Account Visibility with Notes, Tags, Timeline
Our customer success team adopted Aircall mainly for visibility, and it delivered on that. The activity timeline, notes, and tags make it much easier to understand what happened on an account before jumping into a call. We had a first month included through Joinsecret, which helped while we were comparing tools, and I’m glad we kept it because the day-to-day workflow is genuinely smoother
May 27, 2026
Enhance team communication and collaboration.
4.6/5
(60)
Redeemed by 3804 members
1 deal available
25% off new plan purchases
Get deal
1 deal available
25% off new plan purchases
Get dealEasily collaborate, stay organized, and boost productivity with Slack — the intelligent platform that brings together your team’s messages, projects, tools, and AI into one streamlined workspace.
-
Video and voice calls
-
Direct messaging
-
File sharing
-
Channels
-
Search and archiving
-
Threads
-
Integrations
-
AI and automation tools
Enterprise Grid
Contact salesFree
$0 (freemium)Pro
$7 per user per monthBusiness+
$12 per user per monthAlberta O'Reilly
Fast Adoption & Simple Workflow Automation
We switched to Slack from Microsoft Teams for one department and the adoption was much faster than I expected. People understood channels and reactions right away, and workflow builder has been surprisingly useful for simple request processes. It is not perfect for long-form documentation, but for day-to-day coordination it is solid
May 27, 2026
14 days free + 20% off annual plans
Get deal for free
1 deal available
14 days free + 20% off annual plans
Get deal for freeThe folk teamwork platform is ideal for centralizing all the actions necessary to manage your team. You save time, strengthen the cohesion of the group and achieve your goals.
-
Centralize your needs through a single platform
-
Sync all your favorite tools
-
Integrate with Slack
-
Send mass messages
-
Archive conversations
-
Leverage the Chrome extension
-
Customize folk to your own needs
-
Create task lists
Standard
$25 per user per monthPremium
$50 per user per monthCustom
$100 per user per monthWard Brown
Reminders + Tags Make Outreach Manageable
I came across folk via Joinsecret and got two weeks to test it plus a lower annual rate, which made trying it pretty low risk. After using it, I ended up appreciating the search and filtering most because I can build quick lists for follow-ups without fighting the interface
June 12, 2026
20% off all monthly and annual plans
Get deal for free
1 deal available
20% off all monthly and annual plans
Get deal for freeThe CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.
-
Deliver a quality customer experience
-
Automate your workflow
-
Preserve your brand image
-
Improve your conversion rate
-
Interactive Voice Response (IVR) system
-
Call recording and transcription
-
Benefit from relevant features
-
Real-time call analytics
Basic
FreeBronze
$20 / user / monthSilver
$30 / user / monthPlatinum
$50 / user / monthLloyd Kerluke
CRM Sync with Automatic Logging & Voicemail Drops
We use CallHippo with our CRM, and the automatic call logging has cut down on admin work more than I expected, plus voicemail drops have been useful for follow-up campaigns that used to take forever
July 5, 2026
16% off annual Pro+Global Select and Business Plus plans
Get deal for free
1 deal available
16% off annual Pro+Global Select and Business Plus plans
Get deal for freeZoom Phone is a cloud-based PBX system that consolidates voice, video, and messaging into a single interface. Built on Zoom’s reliable architecture, it allows you to replace traditional desk phones with a flexible VoIP solution.
-
Elevate to meeting
-
Auto-attendants and IVR
-
Call recording and transcription
-
Centralized management portal
-
Voicemail with transcription
-
Shared line groups
-
Integrations with CRM platforms
-
Seamless call handover
Kelsey Carr
Voice to video
A quick check-in call turned complex yesterday, so I just hit the 'Meet' button. The call instantly became a video session, I shared my screen, and we resolved the issue in two minutes. It’s way faster than sending a separate calendar invite.
January 13, 2026
10% off annual plans
Get deal for free
1 deal available
10% off annual plans
Get deal for freeThe Powr platform allows you to design applications for your website and customize them to your needs. You can collect more leads, increase your sales or improve your customer service.
-
Benefit from a complete help
-
Manage your apps via a dashboard
-
Integrate your apps with your favorite tools
-
Easily customize your creations
-
Build an app for every need
Alexis E
Commendable Affordability: Powr Delivers Great Value for Money
Lastly, the affordability of Powr is commendable. For such a comprehensive suite of tools, the pricing is very reasonable. It's certainly provided great value for money.
August 19, 2024
Powr compared to Nextiva
Powr is better at customer service than Nextiva: 4.6 vs 4.0
Powr is more user friendly than Nextiva: 4.9 vs 4.0
Powr is better at value for money than Nextiva: 4.4 vs 3.9
BlockSurvey leverages AI to help you design privacy-focused surveys and forms. The platform is end-to-end encrypted, ensuring no advertising or trackers compromise the data, allowing full control over the collected information.
-
Analyze responses in real-time
-
Improve your survey completion rates
-
Protect the privacy of your survey respondents
-
Take advantage of integrated analytical tools
-
Own the data collected from the questionnaires
-
Create engaging surveys in minutes
-
Connect with your audience
-
Enjoy customizable design options
Enterprise
Contact salesFree
Standard
$25 / monthPremium
$45 / monthTeam
$65 / monthConception Littel PhD
Nonprofit-Friendly Privacy and Simple Setup
BlockSurvey turned out to be a good fit for our nonprofit because we needed a survey tool that respected respondent privacy. The form builder is straightforward, custom domains worked without drama, and we got a nice first-year discount on the Standard tier through Joinsecret, which helped us stay within budget
July 6, 2026
Revolutionize your CRM with AI-powered telephony
4.7/5
(14)
Redeemed by 115 members
1 deal available
20% off monthly or annual plans
Get deal for free
1 deal available
20% off monthly or annual plans
Get deal for freeKrispCall is an AI-powered cloud phone system built for teams that want calling, SMS, voicemail, and routing in one shared “unified callbox,” tightly connected to their CRM. It stands out with AI Copilot capabilities (like call transcription and summaries) and deep integration coverage (100+ CRMs), plus virtual numbers across 100+ countries for international presence. In this review, I’ll break down its real pros and cons, who it’s best for, and the most credible alternatives.
-
Unified callbox
-
Phone tree IVR
-
Virtual phone numbers
-
CRM integration
-
Live call monitoring
-
Call analytics
-
AI auto-suggestion for messaging
-
AI call transcription and summary
Enterprise
Contact salesEssential
$15 / user / monthStandard
$40 / user / monthDominica Jones
Simple IVR That Gets Callers to the Right Person
I started using KrispCall to separate work and personal calls, but it ended up helping our whole team. The shared inbox for calls and messages keeps things visible, and the HubSpot integration has cut down on manual logging quite a bit. There is still a little learning curve, but it is manageable
June 29, 2026
30% off all monthly plans for 1 year
Get deal for freeTalkroute is a comprehensive virtual phone system designed for businesses, offering voice calls, text messagings, and video meetings through easy-to-use desktop, web, and mobile apps.
-
Make and receive calls from any device
-
Integrated business text messaging
-
Video meetings with up to 100 participants
-
Customizable call routing and auto-attendant
-
Voicemail management and transcription
-
Live call transfer and call stacking
-
Detailed reporting and analytics
-
Cross-platform compatibility and easy setup
Troy Bonilla
Reliable Video Meetings with No Setup Hassles
I often host consultations and team check-ins over video, and Talkroute’s built-in video meetings have been a great addition. No one has to download anything—just click a link and you’re in. I’ve used the screen sharing tool to review design drafts with clients, and the whiteboard feature came in handy during a strategy session last week. It’s reliable and simple, which is exactly what I need.
July 5, 2025
The all-in-one solution for productivity and growth to unify your business
Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights using AI, streamline processes, enhance productivity, and improve customer engagement.
-
Sales trend analysis
-
Powerful marketing automation
-
Seamless collaboration and communication
-
Financial reporting
-
Pipeline management
-
360-Degree view of customers
-
Intelligent business insights
-
Streamlined sales process
-
Performance metrics
Grace D
Microsoft's Commitment to Excellence: Dynamics 365's Continuous Updates and Improvements
Lastly, the continuous updates and improvements Microsoft makes to Dynamics 365 show their commitment to providing a high-quality product.
August 13, 2024
Dynamics 365 compared to Nextiva
Dynamics 365 is more suitable for small businesses thanks to its good value for money than Nextiva: 4.1 vs 3.9
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
-
Employee directory
-
Ring groups
-
Mobile access
-
VoIP connection
-
Call tracking metrics
-
Flexible integrations
-
Reliability and security
-
Communication hub
-
Advanced analytics
Tyler Miller
RingCentral MVP: Affordable and Feature-Rich Communication Solution
The affordability of RingCentral MVP is another major plus. It offers great value for money considering the wide range of features it provides.
October 19, 2024
RingCentral MVP compared to Nextiva
RingCentral MVP pricing plans are more competitive than Nextiva: 4.0 vs 3.9
Outfield is a mobile CRM and data collection software designed to optimize field sales and marketing operations. It offers features like GPS tracking, route planning, visit verification, and analytics. It helps businesses increase productivity, improve customer engagement, and gain actionable insights. Ideal for field sales teams, merchandisers, and distributors.
-
Photo Documentation and Customizable Forms
-
Comprehensive Analytics Dashboard
-
Real-Time Visibility
-
Seamless Communication and Collaboration
-
GPS Tracking and Route Planning
Debra W
Highly Recommended: Outfield - Efficient Field Team Management
Overall, I am extremely satisfied with Outfield and would highly recommend it to any business looking for an efficient way to manage their field teams.
July 28, 2024
Outfield compared to Nextiva
Outfield is better at customer service than Nextiva: 4.5 vs 4.0
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
