Pros from reviewers

• Easy setup and user-friendly: Ordoro software is straightforward to set up with detailed user guides and videos, making the system easy to understand. The workflow is intuitive and the learning curve is short, unlike other complex systems

• Excellent customer service: Ordoro provides outstanding customer service with a responsive and patient team that is genuinely there to assist. They feel like an extension of your own company, providing support even after the initial onboarding process

• Integration with other systems: Ordoro aims to integrate as closely as possible with other systems, making it a valuable tool for businesses that use multiple platforms. It also integrates well with BigCommerce and Amazon, and handles inventory management across multiple sales channels

• Significant savings on shipping: Ordoro offers great USPS rates and easy drop ship support, such as attaching shipping labels and warehouse location inventory levels. This can result in significant savings on shipping costs for businesses

• Versatile and scalable: Ordoro is suitable for businesses of various sizes, from small startups to medium-sized operations. It can scale with your business, supporting growth through dropshipping and in-house shipping, and providing a dashboard for tracking daily and monthly sales, shipping costs, and total orders.

Cons from reviewers

• Lack of control over customer profiles: Despite its many benefits, Ordoro does not allow for much control over saving customer profiles, which can be a limitation for businesses that need to manage customer information effectively

• Inadequate accounting system: Ordoro lacks a robust accounting system, which can make financial management and reporting challenging for businesses

• Limited advanced features for smaller users: The advanced features like inventory or purchase order (PO) features, which are available in the pricier versions of Ordoro, are not affordable for smaller users, potentially limiting their ability to fully leverage the software

• Insufficient documentation on error codes: While Ordoro provides comprehensive documentation and support, it sometimes falls short when it comes to explaining error codes, which can lead to confusion and delays in problem resolution

• Issues with kit/bundle totals: Some users have reported problems with kit/bundle totals not tallying correctly in Ordoro, leading to overselling when inventory is low. Despite reporting this issue, the response from Ordoro has been dismissive, which can be frustrating for businesses relying on accurate inventory management.