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Protonmail reviews
4.3 (6 reviews)

ProtonMail is a secure email service for individuals and businesses, providing end-to-end encryption and robust privacy features. It safeguards sensitive information from unauthorized access, ensuring confidentiality and data security. ProtonMail is designed to protect users' communications from surveillance, making it a reliable choice for privacy-conscious individuals and organizations. Its strong encryption methods prevent data breaches and interception, offering a secure platform for email communication.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Protonmail?
  • 04How Protonmail compare to similar software?
  • 05Who is Protonmail best for according to our reviewers?
  • 06Protonmail reviews

Pros from reviewers

  • Enhanced Privacy: ProtonMail offers full encryption, ensuring that sensitive business information is secure and private, which is particularly important in the era of GDPR

  • User-friendly Interface: ProtonMail has a clean, easy-to-use interface, both in its app and web version, making it simple for users to navigate and manage their emails

  • Built-in VPN: ProtonMail includes a VPN feature, providing an additional layer of security for users and enhancing their privacy

  • Custom Domain Integration: ProtonMail allows users to integrate their custom domain, making it a suitable choice for both business and personal emails

  • High Level of Security: ProtonMail is Swiss-based and offers high encryption, making it a secure choice for email communication.

Cons from reviewers

  • High cost: Some users find ProtonMail to be expensive, with the cost jumping from 0 to 60 euros per year for a service that is practically free everywhere else.

  • Limited storage: ProtonMail's 500mb email storage limit can be restrictive, often forcing users to delete conversations before they feel the need to upgrade

  • Technical complexity: ProtonMail can be difficult for non-technical people to use, with its technical aspects often overwhelming users who are not tech-savvy

  • Privacy concerns: Despite being a paid service, ProtonMail has bots that scan your emails and can block you without reason, accusing you of sending bulk mail when you're not

  • Search functionality: The search functionality in ProtonMail could be improved, as users struggle to find past emails based on keywords, unlike with Gmail

Main features

Starting Price

N/A

Free Plan

No

Anonymity and Privacy

User-Friendly Interface

Encrypted Communication

Self-Destructing Emails

Two-Factor Authentication

What is Protonmail?

ProtonMail is an advanced software providing secure and private email communication through end-to-end encryption, ensuring only the intended recipient can access the messages. It offers user-friendly features for easy integration on various devices and platforms, and its intuitive interface simplifies email management. As a trusted email encryption service, ProtonMail ensures the confidentiality of your messages. It is ideal for individuals concerned about privacy or businesses needing to protect sensitive communications.

Who is Protonmail best for according to our reviewers?

  • Business Professionals: Professionals who need to adhere to strict communication schedules and require a secure platform for their daily emailing tasks

  • Non-Tech Savvy Users: Individuals who may find the technical aspects of ProtonMail overwhelming but appreciate the secure tool and the customer service

  • Privacy-Conscious Users: Users who value their privacy and appreciate the high encryption and security features of ProtonMail, as well as its ability to block trackers

  • Freelancers: Independent workers who need to separate their personal and work emails, and appreciate the clean interface and secure email environment

  • Businesses with Sensitive Information: Companies that handle sensitive data and need a fully encrypted email service to ensure their information won't be leaked, especially in the GDPR era.

  • Protonmail reviews

    4.3

    Protonmail rating

    4.5

    Ease of use

    4.5

    Customer service

    4.5

    Value for money

    4.1

    Likelihood to recommend

    4.5

    Features

    6 Protonmail reviews

    4.3 (6 reviews)
    • Flynn S

      Beneficial and Secure, Yet Comes with a Cost

      I believe ProtonMail is an excellent, secure tool, but it can be difficult for non-technical people to use. I appreciate the VPN feature and the recent addition of storage. As an early user of ProtonMail, recommended by my tech-savvy friends, I often find myself overwhelmed by its technical aspects. The customer service, which used to be slow, is getting better. I'm aware that the paid version offers many features, including VPN and Proton Bridge, but if you're not tech-savvy, you won't use most of them. As a result, whenever I need to make changes to my account or set up email redirects, I have to ask for help from friends or my assistant. If a ProtonMail admin needs to fix something, it can take weeks. It would be great if they provided video tutorials for different needs. I switched my business communication to ProtonMail because it's much more secure than Gmail.

      May 13, 2024

    • Janice M

      Revolutionizing Email Privacy with End-to-End Encryption

      it's truly a game-changer in the realm of email privacy. The end-to-end encryption ensures that my sensitive business communications remain confidential

      May 6, 2024

    • Sara M

      ProtonMail: A Worthwhile Investment in Online Security and Privacy

      I'm thrilled to share my experience with ProtonMail, a service I've been using since its inception. I was probably among the first 1 people to sign up and I loved it so much that I even became a paid member for a year when my inbox filled up. The security features they offer are top-notch, something that sets them apart from other email services. Yes, it's true that they charge 5 euros per month, which might seem a bit steep compared to other email services. But when you consider the level of security and privacy they provide, it's a small price to pay. In today's digital age, where data breaches are common, ProtonMail offers peace of mind that is worth every penny. In the current economy, it might seem like a big ask, but I see it as an investment in my online safety. I'd rather pay a little extra for the assurance that my emails are secure. I'd love it if they could offer a lower tier for those on a tighter budget, but overall, I'm more than satisfied with the service. It's not about the cost, it's about the value, and ProtonMail delivers on that front.

      April 30, 2024

    • Kelly F

      Sleek Interface for Secure Emailing with ProtonMail

      Proton Mail has a fantastic, easy-to-use interface and a handy Schedule send feature that I frequently use for my daily emailing tasks. It assists me in adhering to my communication schedules, even while traveling. However, I find the 500mb email storage limit somewhat restrictive, often forcing me to delete conversations before I feel the need to upgrade.

      April 22, 2024

    • Christopher Jones

      ProtonMail: Impressive Security Features

      I've been using ProtonMail for several months and I'm highly impressed with its robust security features

      April 14, 2024

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