Pros from reviewers
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Simple and visually appealing interface: ActiveCollab has a user-friendly interface that is easy to navigate, making it an ideal choice for those who manage multiple projects
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Excellent customer service: ActiveCollab offers reliable customer service, providing prompt assistance when users encounter issues or have questions
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Self-hosting capability: ActiveCollab allows for self-hosting, which is a cost-effective solution for large teams as it eliminates the need to pay per user per month
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Comprehensive features: ActiveCollab comes with a range of useful features such as task lists, Kanban style boards, time tracking, notifications, and assignments, all of which function well to facilitate project management
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Time tracking feature: ActiveCollab's time tracking feature allows users to monitor their time down to the specific task within projects, making it easier to invoice clients based on the time spent on each task.
Cons from reviewers
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Limited customization options: ActiveCollab offers a variety of features, but it lacks customization options. This can be a drawback for teams that require a more personalized project management tool
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Complex software: Despite its visually appealing design, ActiveCollab can be more complex than it first appears, making daily use a hassle for some users
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Hidden costs: Some users have reported hidden costs associated with essential features like invoicing and time tracking, which were not made clear upfront
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Poor customer service: Some users have reported negative experiences with customer service, including responses in poor English and unhelpful representatives
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Inefficient mobile app: The Android app has been reported to need improvement, as it does not match the functionality of the desktop web version.
Main features
Starting Price
Free Plan
Effortless Project Management
Streamlined Communication
Time Tracking Made Simple
Customizable Automation
Comprehensive Reporting
Starting Price
N/A
Free Plan
No
Effortless Project Management
Streamlined Communication
Time Tracking Made Simple
Customizable Automation
Comprehensive Reporting
What is Activecollab?
How Activecollab compare to similar software?
Product
Activecollab
4.5
Activecollab reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Activecollab best for according to our reviewers?
Web Designers: Professionals who manage multiple websites and need a simple, visually appealing interface to organize and search through their projects
Global Teams: Groups working on projects across different locations, requiring a tool for collaboration, sharing ideas, and tracking tasks and time
Freelancers: Independent workers who need to manage jobs, invoicing, and estimates in one place, but may find the software more complex than expected and encounter hidden costs
Creative Agencies: Teams that require efficient communication with clients, standard project brief templates, time tracking, and invoicing functionalities
New Teams: Groups that are new to project management software and need essential features for a smooth workflow, including instant notifications and time management tools.
Activecollab reviews
4.5
Activecollab rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.3
Likelihood to recommend
4.5
Features
6 Activecollab reviews
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Amber G
Good, Yet Room for Enhancements in ActiveCollab
Overall, I appreciate ActiveCollab, but I wish I could love it more. It has a lot of potential and room for improvement, and I hope they consider people's suggestions and needs. However, I still highly recommend ActiveCollab, particularly for web designers like myself who manage hundreds of sites. I chose ActiveCollab a few years ago after researching and trying out all the project management software I could find. I was drawn to ActiveCollab for several reasons. Firstly, its interface is simple, practical, and visually appealing, unlike other software that I found overly complicated. I also appreciated how my projects could be displayed and searched, which is crucial when managing hundreds of projects. Secondly, ActiveCollab's excellent customer service was a big plus, always there to help when I had issues or questions. This reassured me that I was in good hands. Lastly, they offered some additional features that I found beneficial.
May 12, 2024
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Debra Davis
ActiveCollab: A Game Changer for Our Team
ActiveCollab has been a game changer for our team
May 5, 2024
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Timothy Smith
Fantastic tool!
I've been using Active Collab for 3 months in my new team. It has all the essential features for a smooth workflow, including instant push and email notifications, Timesheet and Stopwatches, which help me manage my time across various tasks. I'm struggling to find anything I'm not happy with and I haven't encountered any issues or bugs with the software. Bravo!
April 29, 2024
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Ronald Williams
Excellent Tool for Streamlined Project Management
ActiveCollab is a vital tool in organizing my daily life and offers robust options for organization and streamlining processes that even my clients can utilize. As part of a creative agency, swift and efficient communication with our clients is crucial, and ActiveCollab facilitates this. We use it to establish standard brief templates for every project, smoothing the process. The time tracker is excellent and provides an easy way to monitor time. I value the email notifications, particularly the ability to respond to comments via email. The support staff is always accessible and helpful. The invoicing functionality is impressive, but it could use some improvements in sorting and display capabilities. My wife has pointed out that the app lacks functionality, but I haven't used it much personally. I find the 'Notes', 'Files', and 'Discussions' tabs a bit random and confusing for clients. I would also appreciate a feature that integrates something like Slack into Active Collab, so we can completely transition away from Skype.
April 20, 2024
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Xanthe
Stunning App, Yet Lacks Practicality
I was initially attracted to ActiveCollab due to its appealing design and seemingly easy navigation. It provided a client portal and allowed me to manage my jobs, invoicing, and estimates all in one place. However, I soon discovered that the software was more complex than it first appeared, making daily use a hassle. I was also disappointed to discover hidden costs associated with the main features I needed, such as invoicing, time tracking, and using the client portal. Despite advertising a monthly cost of only $7.50, these essential features required additional payment, which was not made clear upfront. My experience with their customer service was also negative. The responses I received were in poor English, which was surprising for an international app. One customer service representative, Darla, was particularly unhelpful and rude. I chose ActiveCollab because it seemed to be the most affordable option for managing my projects, finances, and clients from one place. I switched to it because I wanted to.
April 15, 2024
