Guide 2026
Starting price: $29 per user per month
Free plan: No
Free trial: Yes
Paid plans: Base, Professional, Enterprise
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Close
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Close
Used by 662 members
20% off monthly or annual plans
Save up to $1,205 on Close
Save BIG on
Close
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Pricing: $29 per user per month
Best for:
Small teams or startups looking for an affordable, all-in-one sales CRM with essential features to streamline outreach and follow-ups.
The Close Base Plan is a fantastic entry point for solo entrepreneurs and small businesses that want to dive deeper into the sales process for only $29 per user per month. It represents a great option for people getting past their messy spreadsheets and into a CRM with unlimited contacts, accounts, and opportunities. We think it's great for keeping communication centralized: emails, calls and text each in one space so that nothing falls through the cracks. You also get two-way email sync, historical email import with built-in calling and texting to make follow-ups easy. The simple pipeline tracking and customizable views keep deals organized without adding complexity. If you are a small team looking for a reliable CRM to improve lead management and communication without added features, this plan is a great option. We also think it is one of the best affordable CRMs for teams that want to stay organized and responsive.
Main features
Unlimited contacts, accounts, and deals
Centralized communication
Built in calling and texting
Pricing: $109 per user per month
Best for: Growing sales teams that need advanced automation, reporting, and multi-channel outreach to scale their pipeline efficiently.
At $109 per user per month, Close's Professional Plan has all the bells and whistles, and is most effective for sales teams that need more than the essentials. The Professional Plan expands on the first plan by adding bulk email, reporting, and activities. If your organization is looking to scale, the Professional Plan is a no-brainer. The multiple pipelines feature helps you assign sales people to sell different products, a different sales process, or even track different teams! Another huge win in this plan is automation, particularly automation of the manual tasks that slow sales reps down like email sequences, workflow automation, and power dialing. Close also integrates with popular third-party tools so you can have everything talking together. In conclusion, the Close Professional Plan is a powerhouse of a plan for sales teams that would like to put effort into improving its sales strategy, capitalizing on productivity, and doing away with bloated, complicated software. If you're steadfast on ramping up your outreach and staying up to date with performance metrics, this plan would be a worthy investment.
Main features
Custom activities
Bulk emailing
Advanced reporting
Pricing: $149 per user per month
Best for: Large sales organizations that require custom roles, dedicated support, and deep integrations to optimize complex sales workflows.
The Enterprise Close Plan, sold for $149 per user monthly, offers a robust option for large organizations that need a comprehensive CRM and custom automation. If your sales team is the highest level, this plan makes sure that no lead is lost and no opportunity goes unnoticed. Coming with everything in the other Professional Plan, this plan adds on with predictive dialers, call coaching, dedicated support, and aids with the management of complex sales processes. Aspects worth mentioning: Members can customize the CRM fields and objects, which allows for flexibility to fit many custom workflows; This level of customization includes the ability to add a member, and create a custom requirements profile, and the user will assign and train the next member on the use of proper objects and/or features; The security features are of utmost importance, such as Single Sign-on (SSO), along with proper permissioning to keep data secured. In our opinion, this plan is the type of game changing plan for large teams as it relates to scalability, customization of all aspects of the CRM, and consistent premium support to discuss unique needs of the company or team using the Close Plan. If it is about creating sales efficiency with an enterprise grade for CRM features, this plan is worth the buy.
Main features
Predictive Dialer
Dedicated support
Custom objects and fields
When deciding between Close’s Base or Professional pricing plans, it ultimately comes down to how advanced you want or need your CRM application to be. The Base plan is a good fit for solo entrepreneurs and small teams who are looking for a simple but effective way to organize contacts, manage deals and track conversations with prospects and customers. All of that is done with minimal complexity. The Base plan has unlimited contacts, a built-in calling feature, and a single pipeline to keep your sales efforts on track. It's simple, inexpensive and perfect for businesses just starting to use CRM tools.
The Professional plan, in contrast, is designed for teams that are looking to scale. The Professional/Business plan expands on the Base plan by allowing multiple pipelines (up to 10), advanced reporting, email automation, and integrations with third-party tools. It’s a powerful option for businesses who want efficiency and data-driven decision-making on sales.
The Professional plan is a much better value than the Base plan, especially for growing teams. While the Base plan is great for starting a sale process, it can feel limiting based on your growth. The Professional plan provides tools for automation and analytics that are invaluable to sales teams and are valuable investments, especially when looking to increase effectiveness within the sales process. For sales that are looking to expand and want a deeper level of understanding into their sales process would benefit immensely from this plan. If you're working on a tight budget or can be flexible with your resources and need the bare-bones essentials, the Base plan does not come with additional investment costs.
When thinking about the differences between the Professional and Enterprise pricing plans from Close, they mainly differ in terms of customization, automation, and admin control. The Professional is aimed at smaller to medium sized teams just looking for some advanced sales tools to help organize the workflow (not an entire enterprise system). It has features like multiple pipelines (up to 10), automating workflows, sending emails in bulk, and detailed reporting to help teams on that scaling process and keeping information organized. Also, Close integrates well with third party apps, which is a bonus for companies looking to optimize a sales team and not be concerned about heavy customization.
The Enterprise plan is almost entirely designed for larger and complex teams involved with long sales cycles and need more control and customization. It builds upon everything from the Professional tier, but offers some serious advantages, such as predictive dialers, built-in call coaching, and dedicated account management. You also get the option to define custom roles and permission levels for your team, which is an awesome feature if you need oversight in a more nuanced manner. And of course for businesses that require a CRM that is tailored to their specific workflow, the Enterprise plan also features custom objects and fields, so it can go far beyond the features available in the other two plans.
The Professional plan offers major value for most teams that are growing- giving them the necessary features and tools to scale quickly and efficiently while avoiding unnecessary complexities. But if your company needs advanced administrative controls, security, and/or customization, then the Enterprise plan is worth it. It is also the right terminology for your teams working on operations or need a CRM that can easily adapt within your business structure.
Finding the right Close pricing plan for your business comes down to your team size, sales needs, and how much you're looking to scale. If you're a small team or solo entrepreneur, the Base plan is a great starting point. It gives you essential CRM features like unlimited contacts and built-in calling—everything you need to stay organized without overspending. If you're just getting started with CRM and want a simple, budget-friendly solution, this plan makes a lot of sense.
For businesses that are growing and looking to scale, the Professional plan is where things get interesting. With multiple pipelines, email automation, and advanced reporting, it’s designed to boost efficiency and streamline workflows. In our opinion, this plan offers the best balance between affordability and power—giving your sales team the tools they need to work smarter, not harder.
Now, if you're running a large sales organization with complex workflows, the Enterprise plan is the way to go. It builds on the Professional plan with predictive dialers, custom objects, and dedicated support, making it highly customizable and scalable. This is the plan for teams that need complete control over their sales process and require advanced automation and administrative features.
Determining whether Pipedrive surpasses Close hinges on your specific business requirements.
Pipedrive shines in its user-friendly interface, particularly beneficial for small to midsize businesses, with visually intuitive pipeline management. For instance, a startup that prioritizes streamlined lead tracking might find Pipedrive's customization and ease of use advantageous.
Conversely, Close's strength lies in integrated communication, featuring call and email functionalities—ideal for sales teams aiming to enhance engagement. A B2B company valuing swift communication might favor Close. Ultimately, the "better" choice depends on context; Pipedrive suits seamless management, while Close resonates with communication-driven sales teams, both catering optimally in distinct scenarios.
Pipedrive vs Close
If you're exploring CRM alternatives to Close, several strong options stand out depending on what your business needs most. Freshsales is a great pick for businesses looking for an intuitive, AI-powered CRM that streamlines lead scoring, automation, and built-in calling—perfect for teams that want a smart, sales-focused solution without enterprise-level complexity.
For businesses that prioritize email marketing and automation, ActiveCampaign blends CRM and marketing automation tools seamlessly. It’s an ideal choice for companies that rely heavily on email sequences, drip campaigns, and behavioral tracking to nurture leads effectively.
If you’re after a simple, no-fuss sales CRM, Pipedrive shines with its visual pipeline management and ease of use. It’s great for teams that want a straightforward way to track deals without unnecessary distractions. HubSpot, on the other hand, is a powerful all-in-one platform, combining sales, marketing, and support tools—making it a top choice for businesses that need deep marketing automation alongside their CRM.
In our opinion, Freshsales or Pipedrive offer the best balance for most sales-driven teams looking for affordability and ease of use. If marketing automation is just as important as sales, ActiveCampaign or HubSpot could be the better fit.
Zendesk
Used by 2718 members
Create a customer success support suite that is accessible and available to your customers at all times.
6 months free (with AI Agents and Copilot)
Save up to $50,000
Pipedrive
Used by 2940 members
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $3,564
Hubspot Sales Hub
Used by 174 members
The all-in-one sales solution for modern businesses.
30% off Sales Hub Professional and Enterprise plans for 1 year
Save up to $2,000
Monday CRM
Used by 46 members
Boost your sales, streamline your process.
14 days free + 18% off annual plans
Save up to $2,000
Close doesn’t have a free plan, but they do offer a 14-day free trial, giving you full access to their CRM without any upfront cost. During this trial, you can explore all the key features—built-in calling and SMS, email automation, pipeline management, and more—to see if it’s the right fit for your business. It’s a solid way to test the waters without risk and get a real sense of how the platform can streamline your sales process.
While some businesses might prefer a forever free plan, we actually think Close’s approach makes sense. Instead of offering a stripped-down free version, they focus on delivering high-quality features and strong customer support across their paid plans. Their pricing is designed to scale, starting at $29 per user per month for the Base plan and going up to $149 per user per month for the Enterprise plan—ensuring businesses of all sizes get the tools they need.
The value Close offers at every tier outweighs the lack of a free plan. If you’re serious about sales efficiency, investing in an all-in-one CRM like Close can actually save money in the long run compared to patching together multiple free tools. And with the no-commitment trial, you have more than enough time to decide if it’s the right move for your business.
Close’s 14-day free trial is a great way to explore the platform, but there are a few limitations to keep in mind. The trial gives you access to the Startup plan, which includes built-in calling, texting, email solutions, pipeline reporting, and account management—enough to get a solid feel for how Close operates. However, it doesn’t include some of the more advanced features from the Professional or Enterprise plans, like custom activities, follow-up automations, or the predictive dialer.
Another key limitation is the time constraint itself. Two weeks can fly by, and for larger teams, that might not be enough time to fully integrate the CRM into their workflow and evaluate its long-term impact. While data import is available, some users may hesitate to commit to a full migration for such a short test period.
In our opinion, Close’s trial is a strong starting point, especially since it doesn’t require a credit card. It’s perfect for small to medium-sized businesses that want to explore the core features before committing. However, for larger sales teams needing a more in-depth evaluation of the higher-tier features, the trial might feel a bit restrictive. If you're considering Close but need more time, reaching out to their team for an extension or demo could be a good workaround.
CRM platform
20% off monthly or annual plans
Save up to $1,205
Hubspot Sales Hub
Used by 174 members
The all-in-one sales solution for modern businesses.
30% off Sales Hub Professional and Enterprise plans for 1 year
Save up to $2,000
Lola Duarte
“Close is worth every penny! We switched from a bloated CRM that had way too many features we never used, and Close has been a game-changer. The built-in calling and email automation alone save us hours every week. Compared to the cost of juggling multiple tools, Close actually saves us money while keeping everything in one place. Highly recommend for any sales-driven team!”
Robin Peralta
“As a small business, we needed a CRM that wouldn’t drain our budget but still offered powerful automation. Close’s pricing structure is fair, and the fact that we only pay for what we actually use is a huge plus. The Professional plan gives us everything we need to scale without jumping to enterprise pricing. Honestly, it’s the best value we’ve found in a sales-focused CRM.”
Griffin Huff
“We did a deep dive into CRMs before choosing Close, and while it's not the cheapest option out there, it's hands-down the best value for a sales team. The automation, pipeline tracking, and built-in communication tools make it feel like we’re getting three tools in one. We’ve cut down on software costs while increasing efficiency—definitely a win for our team!”
How much do Close plans cost per month?
Close offers a range of pricing plans with varying costs designed to fit businesses at different stages of growth. Their plans start at $19 per user per month for the Base plan, which covers the essentials—unlimited contacts, built-in calling, and a straightforward CRM experience. The Startup plan, at $49 per user per month, adds more automation and productivity features, making it a strong option for small but growing sales teams. If you’re looking for advanced automation, the Professional plan comes in at $99 per user per month, including tools like Power Dialer and enhanced email automation. At the top end, the Enterprise plan, priced at $139 per user per month, unlocks full-scale customization with custom objects, predictive dialing, and dedicated support.
Close’s pricing is competitive, considering the powerful features each tier offers. The Base plan is a fantastic entry point for solo entrepreneurs or small businesses, while the Professional plan is the sweet spot for most growing sales teams looking for efficiency and automation. For larger organizations, the Enterprise plan is well worth the investment if you need deep customization and enterprise-level automation.
If you’re thinking about signing up, it’s also worth noting that Close offers annual billing discounts for those who commit long-term. Plus, their 14-day free trial is a great way to test the platform before making a decision. In the end, the right plan depends on your budget and business needs, but with a tiered structure, there’s likely an option that fits your growth stage.
Why should I consider using Close?
If you're looking for a CRM that actually makes sales easier, Close is worth serious consideration. Unlike many CRMs that feel bloated with unnecessary features, Close is built specifically for sales teams, streamlining everything from outreach to follow-ups. With built-in calling, texting, and email, reps can manage their entire sales workflow from a single, intuitive platform, cutting down on the time wasted switching between tools. This kind of seamless communication makes a real difference when you’re trying to close deals efficiently.
One of the most impressive features is the AI-powered call assistant, which transcribes and summarizes calls automatically. This means reps can focus on the conversation instead of scrambling to take notes—something we think is a game-changer for teams making high-volume calls. On top of that, Close offers strong automation tools, from multi-channel outreach to intelligent follow-up reminders, helping sales teams work smarter, not harder.
Close is a great fit for startups and small to mid-sized teams that need a CRM that’s both powerful and easy to use. It might not have all the deep customization options that bigger enterprise tools offer, but what it does really well is help sales teams stay productive and move fast. The pricing tiers also make it easy to start with what you need now and scale up later, so it grows with your team instead of holding you back.
What types of businesses or users should use Close?
Close is a perfect fit for startups, small to medium-sized businesses, and growing sales teams that need a CRM designed for high-volume outreach and streamlined lead management. If your business thrives on fast-moving sales cycles, automation, and integrated communication, Close delivers everything you need without the complexity (or cost) of enterprise-level software.
Take Trufan, for example—a fast-growing SaaS startup that switched to Close to build automation that could scale alongside their growth. Or ResQ Club, a Finnish company tackling food waste, which uses Close to manage customers and partners while expanding across Europe. Businesses that rely on integrated calling, texting, and email—like Bean Ninjas—have found that Close eliminates the need for extra sales admin work, keeping everything in one place. UGURUS, a digital agency, made the leap from Salesforce to Close and saw huge improvements in productivity and team culture.
Close is best for businesses that want powerful sales tools without getting stuck in overcomplicated software. It’s built to help teams sell, not slow them down, making it ideal for tech startups, SaaS companies, consultancies, and service-based businesses. Whether you’re an accelerator like Newchip or a coworking space like Hygge, Close gives you the flexibility, automation, and efficiency needed to grow and scale your sales efforts.
Does Close offer good value for money?
When it comes to value for money, Close is a bit of a love-it-or-hate-it kind of CRM. On one hand, it’s packed with sales-focused features that streamline outreach—built-in calling, SMS, email, automation, and an AI-powered call assistant—all designed to save sales teams time and effort. If your business depends on high-volume outreach and efficient deal tracking, Close can be a game-changer in terms of productivity.
That said, the pricing structure isn’t for everyone. Starting at $29 per user per month for the Base Plan and going up to $149 per user per month for Enterprise, it’s not the cheapest option out there. Some users find the lower-tier plans a bit limited, while the higher-tier plans can feel like a stretch for smaller businesses that don’t need all the bells and whistles.
We think Close is well worth the investment for startups and growing sales teams that need an all-in-one CRM to replace multiple tools. When you factor in the time saved on outreach, automation, and follow-ups, the cost starts to make sense—especially if you’d otherwise be paying for separate calling, emailing, and sales automation software. That said, it’s not a one-size-fits-all solution. Businesses should weigh their specific needs, budget, and sales process before committing, as the value Close provides will depend on how much you leverage its sales-focused features.
Which Close plan is the most popular among users?
Among Close’s CRM plans, the Professional plan stands out as the most popular choice among users. At $99 per user per month (when billed annually), it strikes that perfect balance between affordability and advanced features, making it a go-to for small to medium-sized businesses looking to scale. It builds on everything included in the Startup plan, but adds custom activities, follow-up automations, and multiple pipeline views—all of which make managing sales workflows much smoother.
The reason so many teams gravitate toward this plan is its ability to deliver powerful sales automation and reporting tools without the hefty price tag of an enterprise-level solution. With advanced analytics, bulk emailing, and seamless third-party integrations, it gives sales teams the tools they need to track performance, optimize outreach, and close more deals—without getting bogged down by unnecessary complexity.
In our opinion, the Professional plan is the sweet spot for most businesses. It’s feature-rich enough to seriously boost productivity, but still intuitive and easy to implement. If your team prioritizes high-volume outreach and lead management, this plan is a smart investment. That said, every company’s needs are different—so while this plan works for many, it’s always worth evaluating whether your team would benefit from scaling up or keeping things lean with a lower-tier option.
How can I reduce my costs when using Close?
Reducing costs while using Close is totally doable with a few smart moves. If you're looking to get the most value without overspending, here are some practical ways to save while keeping essential features intact:
Blending these strategies can really move the needle—without compromising the essential tools your sales team depends on.
Is Close cheaper than HighLevel?
If you're comparing Close and HighLevel, the first thing you’ll probably notice is how differently they approach pricing and features. Close starts off at a lower monthly rate, with plans ranging from $19 to $139 per user (billed annually), depending on what your team needs. It also breaks things down into four clear tiers—Base, Startup, Professional, and Enterprise—so you're not stuck paying for tools you won’t use. That kind of flexibility can be a big plus, especially if you're trying to keep overhead in check while still giving your sales team what they need to perform.
HighLevel, by contrast, takes a more all-in-one approach. Its plans start at $97/month and can climb to $497/month for the Pro SaaS tier. That might feel like a big jump, but it’s worth noting that HighLevel bundles together both sales and marketing tools—think funnels, email automation, and client management all in one platform. If you’re looking for a single system to run most of your client-facing operations, that extra cost could actually work in your favor.
Both platforms offer discounts for annual billing—15% off with Close and about 16.6% with HighLevel—which is a nice incentive if you're ready to commit long-term. At the end of the day, it comes down to what matters most to your business right now. If your priority is helping your sales team stay focused and close deals faster, Close’s targeted feature set may give you more bang for your buck. But if you’re juggling both marketing and sales under one roof and want everything tightly integrated, HighLevel’s broader toolkit might be the better value.