HubSpot Sales Hub Logo
Hubspot sales hub reviews
4.5 (4 reviews)

Hubspot Sales Hub is a comprehensive tool for entrepreneurs, offering features to streamline sales processes and enhance customer relationship management. It includes email tracking, templates, deal pipelines, and contact management to effectively manage sales and close deals quickly. The software provides insightful analytics and reporting for data-driven decision making and sales strategy optimization. Additionally, it integrates seamlessly with other Hubspot tools and third-party applications, creating an all-inclusive solution for sales teams to boost productivity and business success.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Hubspot sales hub?
  • 04How Hubspot sales hub compare to similar software?
  • 05Who is Hubspot sales hub best for according to our reviewers?
  • 06Hubspot sales hub reviews

Pros from reviewers

  • Easy to use and set up: Hubspot Sales Hub is simple to use and set up, making it easy for new salespeople to learn and get started

  • Rich integration: The software offers a high level of integration, allowing it to work seamlessly across multiple platforms and with other HubSpot products, such as the marketing hub and CRM

  • Customizable: Hubspot Sales Hub allows for customization, including adding specific attributes and creating custom stages and workflows, making it adaptable to specific business needs

  • Cost-effective: Despite being a bit expensive, many users find Hubspot Sales Hub to be more cost-effective than other CRM platforms like Salesforce, especially considering the rich features and scalability it offers

  • Excellent support: Users have praised Hubspot's support team for being incredibly helpful and quick to respond, making it easier to manage tasks and solve issues.

Cons from reviewers

  • Expensive for small teams: Despite its rich features and easy integration, Hubspot Sales Hub can be quite costly, especially for small sales teams that may not fully utilize all its capabilities

  • Poor onboarding process: Some users have reported a lackluster onboarding process, with inadequate support and guidance, which can make the initial setup challenging

  • Limited forecasting capabilities: While Hubspot Sales Hub offers a range of customization options and workflows, it falls short in the area of sales forecasting, a feature where other CRM platforms like Salesforce excel

  • Issues with internal communication: Some users have reported that the platform lacks robust internal communication features, such as the ability to send emails directly from the CRM

  • Steep learning curve: New users unfamiliar with the Hubspot ecosystem may find the platform difficult to navigate initially, and the adaptation process can be tedious.

Main features

Starting Price

N/A

Free Plan

No

Seamless Email Integration

Smart Email Tracking

Deal Pipeline

Meeting Scheduling Made Simple

Sales Documents

What is Hubspot sales hub?

HubSpot Sales Hub is a robust software designed to enhance and streamline the sales process. It offers a range of advanced tools that help businesses generate leads, close deals quickly, and boost revenue. The software integrates seamlessly with popular CRMs, allowing teams to manage contacts, track communication, and monitor customer behavior efficiently. Its sophisticated analytics and reporting features provide valuable insights into sales performance, helping businesses identify trends and make informed decisions. Features like email tracking, document sharing, and meeting scheduling improve productivity and facilitate effective engagement with prospects and customers. HubSpot Sales Hub is an ideal solution for businesses of all sizes looking to transform their sales process and achieve sustainable growth.

Who is Hubspot sales hub best for according to our reviewers?

  • Large Sales Teams: Hubspot Sales Hub is suitable for large sales teams due to its ease of use, rich integration capabilities, and customization options. It allows for the creation of custom stages and workflows, and integrates well with other platforms, including LinkedIn Sales Pro and Hubspot's own marketing hub and CRM

  • Independent Business Owners: This software is ideal for independent business owners who want to manage their business operations without the need for consultants or programmers. It offers a user-friendly interface, customization options, and excellent customer support

  • Startups: Hubspot Sales Hub is a great fit for startups, offering full customization without the need for third-party intervention. It provides a deep understanding of pipelines through its custom pipelines, properties, and workflows. However, it may not be as strong in forecasting

  • SMB Sales: This software is particularly useful for SMB sales, offering a comprehensive set of features that merge those of Salesloft and Salesforce. It is excellent for reaching out to leads, creating tasks, and monitoring vital business information

  • Marketers: Hubspot Sales Hub is beneficial for marketers, providing valuable insights into customer behavior, automating repetitive sales tasks, and simplifying the tracking and management of leads, contacts, opportunities, and activities. It centralizes all data, making it easily accessible. However, it may have a steep learning curve for those not familiar with the Hubspot ecosystem.

  • Hubspot sales hub reviews

    4.5

    Hubspot sales hub rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.4

    Likelihood to recommend

    4.4

    Features

    4 Hubspot sales hub reviews

    4.5 (4 reviews)
    • Kimberly M

      Experiencing HubSpot Sales Hub: A Tale of Professionalism and Customer Service

      I had a conversation with a sales representative from HubSpot Sales Hub on 12/28/23 who confidently assured me that a $25 per month plan would perfectly cater to my business needs. I was thrilled to start using their software on 1/2/24, and while I discovered that some features I needed required an additional upgrade, I was impressed by the range of functionalities available. I reached out to their sales team to discuss my experience, and the customer service representative was incredibly understanding and empathetic. He acknowledged that this was a common concern and assured me that he would submit a refund request on my behalf. I appreciated his honesty and commitment to resolving my issue. On 1/4/24, I received an email from their contract team. They informed me that they would cancel my account, but I would still be responsible for the remainder of the one-year term, which amounted to $3. While this was unexpected, I appreciated their transparency and clear communication. It's clear that HubSpot Sales Hub is committed to upholding their contractual obligations, which is a testament to their professionalism. Despite the initial misunderstanding, I'm confident that their team will continue to provide excellent customer service and support.

      April 29, 2024

    • Brenda

      Sales Hub: Empowering Sales Team Growth and Detail Management

      We needed to onboard a large number of salespeople and integrate with Linkedin Sales Pro. We found that Hubspot Sales Hub integrated well with our marketing hub and CRM, all of which are HubSpot. It offered a rich amount of integration, making it easy to use across multiple platforms. It was easy to use and set up, and simple for our new salespeople to learn. It allowed us to customize by adding specific attributes and creating custom stages and workflows. However, we found it a bit expensive and not suitable for a small sales team. We chose HubSpot Sales Hub for its price, features, and scalability. We switched from Salesforce because we found it overly complicated, expensive, and had sub-par support.

      April 23, 2024

    • Abigail A

      HubSpot Sales Hub: Seamless CRM Integration

      I've been using HubSpot Sales Hub for a few months now and I'm impressed with its seamless integration with our CRM system

      April 16, 2024

    • Timothy F

      Superior to Salesforce: A Review on HubSpot Sales Hub

      I find Hubspot Sales Hub superior to alternatives like Salesforce due to its more intuitive user interface. The sales representative was very knowledgeable and answered all my questions effectively. The most impressive aspect was the implementation process, where I had access to an extremely talented individual who knew Hubspot inside out. This person helped us get up and running effectively. We now heavily rely on it.

      April 15, 2024

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