General information about Collect.chat
Customer demands are increasingly high. One of these expectations is the ability to get clear and precise answers, everywhere and at any time. Unfortunately, you can’t be available at all times and your employees need a break!
To solve this problem, the easiest way is to opt for Collect.chat. This platform allows you to integrate a chatbot to your website to interact with your customers for you. This way, when they have a question, they can converse in a natural way instead of filling out an unattractive form.
This has the effect of qualifying and converting your visitors into customers in a pleasant way. The impact on your sales volume and profitability is significant.
Moreover, the installation is accessible to all. To take advantage of Collect.chat's chatbot, all you have to do is use a drag-and-drop editor to add questions and customize them. Then, you install or share the chatbot via HTML code, a WordPress plugin or a chatbot page link, depending on your needs and constraints. Finally, you receive automatic notifications from the tool following its deployment.
And the results are there! According to Collect.chat, adding a chatbot provides access to concrete benefits:
- 24/7 business availability;
- 50% less spending on sales;
- 3 times more visitor conversions;
- No data collection effort required.
The Collect.chat platform has arguments to convince. More than 25,000 companies have chosen to use their chatbot. Among the most famous examples, we can mention Airbnb, Yelp, the Bank of Bhutan and even the UK Government.
1 deal available: 50% off all plans for 1 year
Unlock our Collect.chat deal and access 50% off all plans for 1 year, saving your startup up to $594. Secret offers 290+ verified deals and discounts on top SaaS software and apps for your small business to grow. Don't wait! Take advantage of our Collect.chat promotional offer and coupon this October 2023.
50% off all plans for 1 year
Unlock our Collect.chat deal and access 50% off all plans for 1 year, saving your startup up to $594. Secret offers 290+ verified deals and discounts on top SaaS software and apps for your small business to grow. Don't wait! Take advantage of our Collect.chat promotional offer and coupon this October 2023.
Collect.chat pricing
Free
Unlimited bots
50 responses
Responses & insights
Appointment booking
Lite
$24
/ month
Unlimited bots
500 responses
Logical jump
Webhook integration
Standard
$49
/ month
Unlimited bots
2,500 responses
Integrations
Email routing
Plus
$99
/ month
Unlimited bots
5,000 responses
Campaign tracking
Custom domain
Collect.chat features
Collect more, more easily
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Improve customer satisfaction
Take care of all your customers, even if their numbers are growing exponentially. Provide a personalized and pleasant interaction to your visitors to ensure a unique customer experience that meets their highest expectations.
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Increase conversions
Don’t waste time collecting data. The chatbot does it for you when you interact with your visitors. Then track essential information such as the conversion rate by consulting the ergonomic dashboard of the Collect.chat platform.
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Connect your third-party applications
Unify your actions and gain efficiency by integrating Collect.chat into your workflow. Take advantage of the hundreds of software integrations offered to connect Collect.chat to your favorite tools such as Slack, Salesforce, Mailchimp, Twitter or even Gmail without coding.
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Automated lead generation
Collect.chat's chatbot can generate leads for your business without any manual effort. By asking the right questions, the chatbot gathers information and nurtures potential customers to convert them into paying clients.
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Multilingual chatbots
Expand your customer base globally with Collect.chat's multilingual chatbots. Talk to your website visitors in their preferred language and provide a seamless user experience.
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Appointments available at any time
By integrating Collect.chat's chatbot you can respond to your visitors’ queries 24/7. No matter what day of the year, be there for your customers, provide them with quality answers and increase their engagement.
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Reduce your acquisition costs
With the Collect.chat chatbot, you can optimize your finances by significantly reducing your acquisition budget. No need to spend time and money on prospecting, the tool does it for you and guarantees great performance.
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Human handover option
While Collect.chat's chatbot is designed to answer most of the queries, if a visitor needs a human touch, there's an option to handover the conversation to a live agent. This way, you never miss an opportunity to provide exceptional customer service.
Collect.chat: Pros & Cons
Pros
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Easy to use: The Collect.chat tool is easy to configure and use
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Free templates: It’s quick to find a template and adapt it to your needs
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Customer support: The support service is responsive and very competent
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WhatsApp notifications: The platform allows you to receive messages via the WhatsApp application
Cons
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Free plan: Many users find the free plan too restrictive to properly evaluate the solution
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Integration steps: These steps could be shortened
