Pros from reviewers

• Superior features and user-friendliness: LinkPoint Connect is preferred over other integrators due to its superior features and user-friendliness, catering to various sales staff styles and providing numerous ways to view, use, and connect information

• Efficient email saving: LinkPoint Connect is extremely helpful in efficiently saving emails to Salesforce, with the Smart Record feature enabling sending and saving emails at the same time

• Elimination of duplicate information: LinkPoint Connect eliminates the issue of duplicate information from Outlook to Salesforce, handling it on behalf of the user and simplifying data entry to and from Salesforce

• User-friendly and easy configuration: LinkPoint Connect is valued for its user-friendliness and easy configuration, making it a valuable asset benefiting various departments in a company

• Speed and reliability: LinkPoint Connect is preferred for its speed and reliability, providing information quickly and efficiently, making it an outstanding product in a time of strict compliance regulations.

Cons from reviewers

• Lack of connection to custom objects: Despite its numerous features, LinkPoint Connect does not have the ability to connect to custom objects, which can limit its functionality in certain scenarios

• Slow performance outside office network: The Record window in LinkPoint Connect takes longer to appear and complete searches when not connected to the office network, which can affect productivity

• Difficulty in handling bulk emails: The software struggles to add bulk emails sorted by name to Salesforce, and has been reported to cause crashes and glitches in Outlook

• Inability to record under multiple opportunities: LinkPoint Connect does not have the capability to record the same email under multiple opportunities, which can be a limitation in managing CRM records

• Issues with contact information transfer: The software sometimes incorrectly transfers contact information from email signatures when creating new accounts or contacts, which can lead to errors in data entry.