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PayPal reviews
4.5 (4 reviews)

PayPal is a global online payment system that supports online money transfers, serving as an electronic alternative to traditional paper methods. It allows individuals and businesses to send and receive payments for goods and services, donations, and remittances. PayPal offers solutions tailored to different selling styles, from payments on websites to card readers for physical stores. It provides a secure and convenient way of handling transactions, with features including fraud protection, 24/7 monitoring, and secure encryption technology. PayPal operates in over 200 markets globally, making it a widely accepted form of payment.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is PayPal?
  • 04How PayPal compare to similar software?
  • 05Who is PayPal best for according to our reviewers?
  • 06PayPal reviews

Pros from reviewers

  • Global Accessibility: PayPal is accessible in nearly every country, making it possible to receive funds from all over the world. This global reach is particularly beneficial for businesses with international clients

  • Easy to Use: PayPal offers a user-friendly interface that makes it easy to withdraw funds to a bank account or credit card, send invoices, and request payments

  • Superior Exchange Rates: Compared to other companies, PayPal offers superior exchange rates. This means that users are not taken advantage of through manipulated currency exchange rates

  • Buyer Protection: PayPal's buyer protection feature protects clients from fraudulent sellers, providing an additional layer of security for transactions

  • Business Features: PayPal offers a wide array of features for business owners, such as customized invoices and receipts, quick payments, and fraud detection. These features can be particularly beneficial for small businesses.

Cons from reviewers

  • High transaction fees: PayPal charges a fee for each transaction, which can add up quickly for businesses with a high volume of sales. This can significantly cut into profit margins, especially for small businesses

  • Lack of certain features: PayPal lacks some key features such as recurring billing and checkout customization. This can limit the functionality and flexibility of the platform for businesses

  • Unauthorized transactions: Some users have reported unauthorized transactions made using their PayPal accounts. This raises concerns about the security and privacy of the platform

  • Poor customer service: Many users have complained about poor customer service from PayPal. This includes difficulty in reaching customer service representatives, lack of clear communication, and unresolved issues

  • Account freezing: PayPal has been known to freeze accounts and withhold funds without clear explanation. This can cause significant disruption and financial loss for businesses.

Main features

Starting Price

N/A

Free Plan

No

Quick checkouts

Fast access to funds

Financing options

International payments

Secure transactions

What is PayPal?

PayPal is an online payment platform that provides services for both personal and business use. It offers a variety of payment options including online, point-of-sale, marketplace purchases, installment payments, and contactless payments. Businesses can send or receive money easily across 96 countries in 24 different currencies. PayPal also provides fraud protection, merchant protection, and secure payment security. It is widely used by many online stores and businesses such as Auchan, Cdiscount, Rakuten, Spotify, Adidas, and Uber.
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PayPal

vs

logo stripe

Stripe

Stripe and PayPal are two prominent players in the online payment processing industry, each offering distinct features and approaches to help businesses manage their financial transactions effectively.


Stripe, known for its developer-centric approach, is highly customizable and offers extensive support for various payment methods. It's an excellent choice for businesses seeking flexibility and advanced customization options. With Stripe, developers have more control over the payment process and can tailor it to their specific needs. Stripe's transparent pricing model, which charges based on successful transactions, appeals to businesses of all sizes.


In contrast, PayPal is renowned for its widespread recognition and user-friendly interface. It provides a straightforward and hassle-free way for both individuals and businesses to send and receive payments. PayPal's brand recognition instills trust in customers, and its ease of use makes it accessible to a broad audience. While PayPal...

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PayPal

Whatever your activity, PayPal meets your needs

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Stripe

Manage your online payments

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PayPal

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Wise Logo

Wise

Wise and PayPal are both prominent players in the online financial services industry, but they have distinct primary focuses and features that set them apart, which can influence your choice based on your specific financial needs.


Wise is primarily known for its specialization in international money transfers and transparent currency exchange rates. It places a strong emphasis on providing cost-effective and transparent cross-border transactions. Wise offers real exchange rates and clear fee structures, making it an ideal choice for individuals and businesses looking to send money internationally without the hidden fees often associated with traditional banks.


In contrast, PayPal is a versatile financial platform that offers a wide array of online payment solutions for various purposes. While it also facilitates international transactions, PayPal's primary focus is on providing a comprehensive payment ecosystem. It caters to both personal and business users, offering services like...

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PayPal

Whatever your activity, PayPal meets your needs

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Save up to $0

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Wise

Smarter money management across borders

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Who is PayPal best for according to our reviewers?

  • Online Merchants: These are individuals or businesses that sell goods or services online. PayPal offers them a secure and globally recognized payment platform, allowing them to accept payments from all over the world. They can also create and send invoices to clients, request payments, and distinguish between personal and business accounts

  • Freelancers: These are individuals who offer their services on a contract basis. PayPal provides them with an easy-to-use wallet for receiving funds from clients globally. They can easily withdraw these funds to their bank account or credit card, and the platform's superior exchange rates make it a cost-effective solution

  • International Money Senders: These are individuals who need to send money across borders. Despite the introduction of fees for this service, PayPal remains a popular choice due to its global reach, compatibility with almost all credit cards, and the ability to transfer money to any dollar card within two days

  • Small Business Owners: These are individuals who run small businesses. PayPal offers them a wide array of features such as customized invoices and receipts, quick payments, and fraud detection. However, setting up PayPal for a small business can initially be a bit overwhelming

  • Dissatisfied Users: These are individuals who have had negative experiences with PayPal, such as unauthorized transactions, account closures, and poor customer service. They may find the platform's user interface difficult to comprehend, its fees high, and its policies vague. They may also have issues with PayPal freezing accounts and withholding funds.

  • PayPal reviews

    4.5

    PayPal rating

    4.5

    Ease of use

    4.5

    Customer service

    4.6

    Value for money

    4.5

    Likelihood to recommend

    4.6

    Features

    4 PayPal reviews

    4.5 (4 reviews)
    • Margaret S

      PayPal Simplifies Checkout and Provides Security for Online Retailers

      As an online retailer, PayPal's seamless integration with my e-commerce platform has significantly simplified the checkout process for my customers. The security features also give me peace of mind

      April 30, 2024

    • Dax S

      Experiencing PayPal's Commitment to Security: A Personal Account

      I recently had an experience with PayPal that really showcased their commitment to security. My phone, a Samsung, has been having issues receiving text messages. I reached out to PayPal to add another number for access. They were so thorough in their security measures, they sent a text to verify it was me, even though I was calling from the same number. When I mentioned my phone's issue, they were quick to suggest refreshing my account as an alternative verification method. I was impressed by their dedication to ensuring my account's safety. They also informed me that their customer service is always available for any concerns or issues I might have. I'm planning to make some calls on Monday, not to complain, but to appreciate their efforts in maintaining high security standards. Their customer service may have been stringent, but I understand it's for the best. I'm quite satisfied with how they handled the situation.

      April 21, 2024

    • Katherine M

      Global Gold Standard for Seamless Payments

      I now have a PayPal button on my website, signaling to clients that I accept PayPal payments. This allows me to receive funds from all over the world. PayPal is an easy-to-use wallet, enabling me to easily withdraw funds to my bank account or credit card. It has provided me with the opportunity to receive funds instantly from my clients globally, at the lowest possible cost. I can effortlessly create and send invoices to clients and request payments. The option to distinguish between personal and business accounts, all of which are free to open, makes it more client-centric. PayPal's exchange rates to other currencies are superior to other companies that take advantage of clients by manipulating currency exchange rates. The buyer protection feature is excellent for protecting clients from fraudulent sellers. However, I find PayPal's introduction of fees for sending money to a friend across borders to be unfair. I chose PayPal because it is global, works with many merchants, has a good support team, and has reasonable fees, although they could be lower.

      April 14, 2024

    • Emma D

      PayPal's Invoicing: A Small Business Owner's Best Friend

      As a small business owner, I find PayPal's invoicing feature incredibly useful. It allows me to create professional invoices and send them directly to my clients

      April 14, 2024

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