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4,6/5

MailerLite Reviews

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MailerLite is a cost-effective, user-friendly email marketing software designed for small businesses and entrepreneurs. It offers advanced features like automation, landing pages, and A/B testing. Its excellent customer support makes it an appealing choice for business growth through email marketing.
  • 01 Is MailerLite any Good? My expert Review
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How MailerLite compare to similar software?
  • 05 Who is MailerLite best for according to our reviewers?
  • 06 MailerLite Reviews

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01 Is MailerLite any Good? My expert Review

I've played around with Mailerlite for different client projects for a while now, and honestly, I have come to love it—especially for small businesses and entrepreneurs looking for reliability on a budget. One of my clients, a small e-commerce startup, loved how easy it was to get started. The templates look great out of the box, so you don't have to be a tech whiz to get campaigns up and running with a professional look.

The automation features are a real highlight for me! You can get all sorts of welcome sequences and even more complex workflows up with ease. Clear tutorials, and a support team that actually supports and responds when you need help! This has saved me (and my clients) a ton of time and definitely improved engagement rates!

Of course, my experience is not without some bumps in the road... Migrating data from the old version of Mailerlite to the new one was a little painful. There are still not enough built-in tools to really facilitate a smooth transfer, so I had to do quite a bit of manual labor. When I was building landing pages mainly for mobile-based campaigns, I did wish there more customization options similar to other dedicated landing page builders.

But truly, these are minor gripes. I think you can still get a lot of value from Mailerlite as a smaller business. The AI-managed analytics dashboard is actually visually helpful and allows you to pivot your strategy almost immediately. Overall, my experience has been a very positive one. Mailerlite continues to develop and improve, with way more pros than cons.

02 Pros and cons from reviewers

Pros from reviewers

  • Advanced features
    Mailerlite offers a range of advanced features that make it a powerful tool for email marketing. These features include comprehensive and informative tutorials, a user-friendly visual interface, and numerous design options even with the Free plan

  • Exceptional customer support
    Mailerlite's customer service is top-notch, with representatives always being courteous and knowledgeable. The support team is readily available, friendly, and quick to respond, even to users on the free plan

  • Ease of use
    The software is extremely simple to set up and use with other apps via its well-kept SDK. It also offers a straightforward yet potent email communication system with stylish and practical templates

  • Fair price
    Despite a recent rise in cost, Mailerlite remains affordable for a smaller firm. It offers better overall value compared to other email platforms

  • AI-powered
    Mailerlite is more AI-powered, which gives it a greater potential for future use. It offers detailed, live reporting displayed directly on the dashboard, allowing users to quickly catch up on the latest trends.

Cons from reviewers

  • Limited customer support
    The company eliminated live support unless users pay triple the amount, and users can't report faults without paying for an upgrade to access live help.

  • Limited migration tools
    The migration feature from the old version of Mailerlite to the new one took months to become available, causing inconvenience and extra work for users

  • New pricing structure
    The new version of Mailerlite introduced a new pricing structure that was nearly twice as much as the old one, with no new features available at launch

  • Restrictive landing page design
    The construction of landing pages is somewhat restrictive and they don't appear as appealing on mobile devices

  • Increased cost
    There has been a recent rise in cost which, while still affordable for smaller firms, significantly escalates as the business expands

03 Main features

N/A

Free Plan

No

Grow your list with customizable forms

Sales analytics

Forms management

Simplify your marketing with drag-and-drop editor

Automate your workflows with automation

04 How MailerLite compare to similar software?

MailerLite and MailerSend are both powerful tools designed to streamline your email communication strategy, but they serve different purposes and cater to distinct business needs. MailerLite is an all-in-one email marketing platform designed to help you create and manage engaging email campaigns, landing pages, and subscriber lists. Its collaboration features support marketing teams in designing newsletters, automating campaigns, and tracking performance metrics—all within a user-friendly interface.


MailerSend, in contrast, is a transactional email service, focusing on sending automated messages like password resets, purchase receipts, and account notifications. It is primarily developer-oriented, with APIs and integration tools that make it easy to embed transactional email capabilities within applications. This makes MailerSend ideal for businesses that need reliable, scalable, and automated email delivery for transactional communications.


The core difference between MailerLite and...

MailerSend Logo

MailerSend

Used by 407 members

A complete sending tool for your transactional emails

25% off the annual Starter plan for 1 year

Save up to $252

MailerLite and Moosend are both powerful email marketing platforms, but they cater to slightly different needs and audiences, making the choice between them dependent on your specific marketing goals. Let’s explore their key differences to help you make an informed decision.


Firstly, MailerLite is known for its simplicity and ease of use, making it a great option for small businesses, freelancers, and marketers who are new to email marketing. It offers a clean, user-friendly interface with essential tools such as a drag-and-drop editor, customizable templates, and email automation. MailerLite focuses on delivering a straightforward, cost-effective platform that enables users to quickly set up campaigns, manage subscribers, and track analytics. Its minimal learning curve makes it ideal for businesses looking for an efficient, no-fuss solution.


Moosend, by contrast, offers more advanced automation and personalization features, which makes it a better fit for businesses with more complex...

Moosend Logo

Moosend

Used by 140 members

Email marketing made easy

75% off monthly plans for 1 year

Save up to $215

MailerLite and GetResponse are two email marketing platforms with distinct features and approaches, each catering to specific user needs. To make an informed decision about which one suits your email marketing requirements, it's essential to understand their differences.


MailerLite is known for its simplicity and user-friendly interface. It's an excellent choice for beginners, small businesses, and marketers looking for a straightforward email marketing solution. MailerLite offers essential features for creating and sending email campaigns, managing subscriber lists, and tracking campaign performance. It emphasizes ease of use and provides customizable templates, making it accessible to those with limited design skills. MailerLite is also budget-friendly, offering a free plan and affordable pricing tiers as your subscriber list grows.


On the other hand, GetResponse offers a more comprehensive set of tools that go beyond basic email marketing. It caters to businesses of all sizes and...

GetResponse Logo

GetResponse

Used by 164 members

Drive growth, build relationships.

Additional 15% off on all purchases

Save up to $712

05 Who is MailerLite best for according to our reviewers?

  • Small Businesses
    Mailerlite is suitable for small businesses due to its affordability, ease of use, and scalability. It offers advanced features and exceptional customer support, making it a valuable tool for growing businesses

  • WordPress Users
    Mailerlite integrates well with WordPress sites, making it a good choice for users who want to incorporate email forms into their websites. It offers numerous design options and a user-friendly visual interface

  • Email Marketers
    Mailerlite is perfect for email marketers due to its user-friendly and intuitive interface, high mailing delivery rate, and superior conversion rates for landing pages. It also offers detailed, live reporting displayed directly on the dashboard

  • Solopreneurs
    The software is ideal for solopreneurs, offering advanced features, ease of use, and exceptional customer support at a fair price. It allows them to manage their email marketing campaigns efficiently and effectively

  • Associations or Non-Profit Organizations
    The system is highly adaptable, allowing for detailed customization based on evolving needs. The technical support team is readily available, friendly, and quick to respond, even to users on the free plan.

06 MailerLite Reviews

4,6/5

MailerLite rating

4,5/5

Ease of use

5,0/5

Customer service

4,8/5

Value for money

9,26/5

Likelihood to recommend

4,6/5

Features

Leave a review
  • Lawrence Brown

    Enhanced Email Marketing: Leveraging MailerLite's Segmentation for Personalized Communication

    The segmentation feature in MailerLite has greatly improved my email marketing strategy. It allows me to target specific groups within my audience, resulting in more personalized and effective communication

    October 20, 2024

  • Eulalia M

    Loved it, until I discovered superior options!

    Mailerlite was my go-to tool for years due to its simplicity and effectiveness. However, the updates from the start didn't always benefit me.

    October 14, 2024

  • Jonathan Rodriguez

    Experiencing the Benefits of Mailerlite: A User's Perspective

    I absolutely love Mailerlite! Their free plan is fantastic, offering a generous limit on the number of customers you can upload. Once you upgrade to a paid plan, you get to work with the first list you upload, which is great for consistency. If you ever feel the need to change the list, they keep the first one for reference, ensuring you never lose your initial data. They have a unique policy of disabling sending options to maintain the quality of your list, which I find very thoughtful. While they don't offer chat support before payment, I see it as an exciting leap of faith. You're essentially paying and looking forward to an amazing experience!

    October 8, 2024

  • Janice W

    Exceptional Customer Support at MailerLite

    The customer support team at MailerLite is exceptional. They are responsive, knowledgeable, and always ready to assist with any issues or queries

    September 30, 2024

  • Jacqueline Martinez

    Exceptional Email Marketing Tool

    This software enables me to keep in touch with my clients and deliver value through straightforward yet potent email communication. The templates provided are stylish and practical. From a design standpoint, it appears very professional and the drag-and-drop building blocks provide complete control and flexibility. Up to this point, I haven't run into any problems and the experience has been outstanding. I selected MailerLite for its user interface, design, cost-effectiveness, and simplicity of use. I switched from Mailchimp because it is overhyped, too costly for what it delivers, and has potentially damaging policies that could unexpectedly affect my business.

    September 23, 2024

  • Samuel

    Exceptional Customer Support Experience

    I recently transitioned from another email platform to MailerLite and I'm extremely satisfied with my decision. It offers better overall value and is very user-friendly. I had a problem with payment plans and reached out to their support team during the Christmas break. They responded not just once, but twice within 2 minutes. Their customer service is excellent.

    September 14, 2024

  • Henry D

    Effortless and Direct: MailerLite

    Mailerlite is simple to use and configure. While it may not have the advanced features of other email programs, it meets my requirements. However, it lacks certain features like using PDFs with clickable links.

    September 10, 2024

  • Kevin

    MailerLite: Unbeatable Automation and Future-Ready Technology

    I highly commend MailerLite for providing me with a wonderful experience so far. I am committed to continuing to use this scalable email marketing software. What impresses me the most is the detailed, live reporting displayed directly on the dashboard, allowing me to quickly catch up on the latest trends. As it is linked to AI-generated services, I find MailerLite crucial for future compatibility. Overall, I find the tool fantastic. MailerLite is a clean, reasonably priced, and easy-to-use software with a very user-friendly dashboard. I switched to MailerLite because it is more AI-powered, which I believe gives it a greater potential for future use. I prefer to use tools that offer me future advantages.

    September 3, 2024

  • Walter Williams

    New Version Falls Short of Expectations

    I was initially pleased with the old version of MailerLite, as it provided straightforward email marketing and automation at a competitive price compared to MailChimp. I was looking forward to the new version, which promised an improved user interface. However, I was let down when they introduced a new pricing structure that was nearly twice as much as the old one, with no new features available at launch. They seemed to disregard feedback from their community, hiking up prices and eliminating live support unless you pay triple the amount. The only new feature was 'Facebook Audiences', which I didn't try due to the cost. The most significant disappointment was the absence of migration tools at launch, leaving their existing customers in the lurch. When they finally released the tools, they only transferred subscribers and groups, not automations, pop-ups, embeds or past campaigns and reports. The new platform also had problems with account creation and migration from MailChimp. It felt hurried and unprofessional, and demonstrated a lack of concern for their old customers.

    August 27, 2024

  • Kimberly Jones

    Game-Changing Automation in MailerLite

    I've found the automation feature in MailerLite to be a game-changer. It allows me to schedule emails and follow-ups, saving me valuable time and ensuring consistent communication with my clients

    August 20, 2024

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