Pros from reviewers

• Easy setup and portability: NeoCertified offers an easy setup process and portability, making it convenient for users to access their secure email from different devices

• Seamless integration with Outlook: The software comes with an Outlook plugin, making it user-friendly and allowing users to send and receive secure emails directly from their Outlook email platform

• Excellent customer support: Users have praised NeoCertified's top-notch customer support, which provides immediate assistance and resolves issues promptly

• Cost-effective secure email solution: NeoCertified is a cost-effective solution for secure email, making it an affordable choice for small businesses and departments

• User-friendly with minimal tech support required: The platform is user-friendly and requires minimal tech support once installed, making it easy for end-users to navigate and use.

Cons from reviewers

• Limited automatic email checking: The send/receive function doesn't automatically check for NeoCertified emails, requiring manual checking

• Outlook Add-on issues: Some users have reported issues with the Outlook Add-on, causing occasional disruptions in the seamless use of the software

• Confusing inbox layout: The overall inbox can sometimes be confusing to navigate, making it difficult to manage emails effectively

• Compatibility issues with Outlook: Sometimes, Outlook disables NeoCertified as it slows down the loading process, requiring users to manually re-enable it

• Difficulty in importing contacts: Some users have faced challenges in importing their contacts into the NeoCertified system, making the initial setup process more time-consuming.