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Repeatrewards reviews
4.3 (6 reviews)

RepeatRewards is a customer loyalty and marketing automation software that assists businesses in customer retention through reward programs, email marketing, and customer analytics. It enhances personalized customer experiences, boosts engagement, and promotes revenue growth. This software is versatile, suitable for businesses of all sizes across diverse industries.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Repeatrewards?
  • 04How Repeatrewards compare to similar software?
  • 05Who is Repeatrewards best for according to our reviewers?
  • 06Repeatrewards reviews

Pros from reviewers

  • Customizable Services: Repeat Rewards offers tailored services to meet specific business needs, providing a personalized approach to customer loyalty programs

  • Supportive Team: The team at Repeat Rewards is consistently supportive and patient, ready to assist in finding the right solutions for businesses

  • Valuable Marketing Insights: The software provides useful customer purchasing data and marketing insights, aiding in planning marketing strategies and potential changes

  • Fosters Customer Loyalty: Repeat Rewards has been found to foster customer loyalty, particularly with customers making larger purchases as they can see their points accumulating quickly

  • Excellent Customer Service: Repeat Rewards is known for its excellent customer service, with a readiness to help manage programs and offer solutions to any concerns.

Cons from reviewers

  • Lack of regular program overviews: Repeat Rewards does not provide regular program overviews, such as quarterly reports, which could offer valuable marketing insights and aid in planning marketing strategies and potential changes.

  • Overwhelming range of services: While the extensive range of services offered by Repeat Rewards can be beneficial, it can also be overwhelming for some users, causing them to lose track of their objectives and responsibilities.

  • Integration issues: Some users have reported integration issues with Repeat Rewards, particularly with Point of Sale (POS) programs and online stores. This can hinder full utilization of the program and impact its cost-effectiveness.

  • Confusing navigation: The software can be confusing to navigate due to the overwhelming number of buttons on each page, making it hard for users to find what they need.

  • Issues with reward redemption: Some customers often don't check their emails and lose their rewards. There is a need for rewards to automatically appear on the POS system to solve this problem. Additionally, adding points from the new website can be cumbersome and it's hard to look up a customer.

Main features

Starting Price

N/A

Free Plan

No

Comprehensive Loyalty Programs

Email and Mobile Marketing

Gift Card Programs

Data Analytics and Reporting

POS System Integration

What is Repeatrewards?

RepeatRewards is a customer loyalty and marketing automation platform that assists businesses in engaging, retaining, and expanding their customer base. It offers a range of tools including customizable loyalty programs, email and mobile marketing, gift card programs, and data analytics. The software tracks customer behavior, segments customers based on purchasing habits, and sends targeted promotions. It integrates with various POS systems for real-time data syncing. RepeatRewards is ideal for businesses aiming to enhance customer engagement and profitability through personalized loyalty programs.

Who is Repeatrewards best for according to our reviewers?

  • Pharmacies: Repeat Rewards is highly recommended for pharmacies due to its ability to tailor services to meet specific needs. The software's team is supportive and patient, providing services that align with the mission statement of the pharmacy

  • Retail Stores: Retail stores like Vogel's & Foster's can benefit from the marketing insights provided by Repeat Rewards. The software is user-friendly and provides useful customer purchasing data, aiding in planning marketing strategies

  • Businesses with POS Systems: Businesses using Point of Sale (POS) systems like Paladin and Rock Solid POS can use Repeat Rewards, even though there may be some integration issues. The software fosters customer loyalty, especially for customers making larger purchases

  • Businesses Seeking Customer Loyalty: Businesses seeking to foster customer loyalty will find Repeat Rewards beneficial. The software provides extensive information about loyal customers, and its reward program is more effective than offering discounts

  • Businesses with High Customer Interaction: Businesses with high customer interaction can use Repeat Rewards to increase their loyalty membership and promote frequent visits from customers. The software's various communication methods such as email, print, and text message are effective in promoting businesses.

    • Repeatrewards reviews

    4.3

    Repeatrewards rating

    4.5

    Ease of use

    4.5

    Customer service

    4.4

    Value for money

    4.3

    Likelihood to recommend

    4.3

    Features

    6 Repeatrewards reviews

    4.3 (6 reviews)

    • Helen S

      Years of Powerful Marketing with RepeatRewards for Our Restaurants

      I find the rewards program by RepeatRewards to be very beneficial for our customers and the information it provides is useful. The software has various options and the inclusion of constant contact is a nice touch. However, it is somewhat expensive with all the additional features. The monthly fee seems a bit steep considering the few emails I send out. I also encountered some problems with Micros integration earlier this year, but after three months, we finally got it working efficiently. The vendor responded to my review and offered to have their Business Development Consultant provide information about automated email campaigns that are included at no extra cost. They also assured me that they are available for any further assistance I might need.

      May 11, 2024

    • Henry M

      Challenges with Paladin POS Integration

      My overall experience with Repeat Rewards has been largely positive, mainly due to the positive feedback from customers. However, I've faced some integration issues that hinder us from fully utilizing the program, impacting its cost-effectiveness. Despite this, customers seem to like the program and I believe it fosters customer loyalty. It's especially effective with customers making larger purchases as they can see their points accumulating quickly. The program doesn't integrate well with my Point of Sale (POS) program, Paladin, forcing us to devise a workaround. We also have to manually redeem customer reward coupons through the Repeat Rewards website to comply with Wisconsin sales tax law. Moreover, it doesn't integrate with our online store hosted through WIX, leading to some frustration for customers who can't redeem their rewards when buying products through our website. I chose Repeat Rewards because, as far as I knew, it was the only program available at the time that worked with Paladin, even if only partially.

      May 5, 2024

    • Shirley S

      Improved Loyalty Program with User-Friendly Interface and Robust Features

      its user-friendly interface and robust features have significantly improved our loyalty program. The analytics provided are insightful and have helped us tailor our marketing strategies effectively

      April 30, 2024

    • Richard

      RepeatRewards: A Valuable Tool for Customer Retention

      As a business owner, I've found RepeatRewards to be an invaluable tool for customer retention

      April 22, 2024

    • Aaron Johnson

      RepeatRewards: A Game-Changer for Customer Rewards Management

      I've been using RepeatRewards for a few months now and I am thoroughly impressed with its performance. It has made managing customer rewards a breeze and has significantly improved customer engagement

      April 13, 2024

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