Here are competitors or alternatives to Zoho and other similar CRM software. You need to consider some important factors when choosing a tool like Zoho for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Zoho that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Zoho. Discover sofware like Slack, Google Workspace, QuickBooks or FreshBooks.
From CRM tools, we have selected the best alternatives to Zoho based on reviews for each solution and similarities with Zoho. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Easily collaborate and organize your team's work with Slack; share information and organize your projects.
Slack compared to Zoho
Slack has better positive reviews compared to Zoho: 95 vs 85
Zoho is better at customer service than Slack: 4.6 vs 4.5
Slack pricing plans are more competitive than Zoho: 4.6 vs 4.3
Zoho has more functions than Slack: 85 vs 78
Slack: Pros & Cons
Best features
Slack pricing
Free
Enterprise Grid
Contact salesPro
$7 / user / monthBusiness+
$13 / user / monthPopular
Description
Home to the apps that more than 3 billion users know and love – Gmail, Calendar, Drive, Meet and more. Now with Gemini for Workspace to boost productivity with AI. Try it free for 14 days.
Google Workspace compared to Zoho
Google Workspace has better positive reviews than Zoho: 95 vs 85
Zoho is better at customer support than Google Workspace: 4.6 vs 4.5
Google Workspace pricing plans are more competitive than Zoho: 4.6 vs 4.3
Google Workspace has more features than Zoho: 156 vs 85
What's the difference between Google Workspace and Zoho?
When it comes to choosing the right productivity tool, Zoho and Google Workspace stand out as leading contenders. However, the core difference lies in their respective focuses: Zoho offers a highly customizable and integrated suite of applications, while Google Workspace places its bet on simplicity and real-time collaboration.Zoho excels in providing a variety of apps that cater to almost every aspect of...
Google Workspace: Pros & Cons
Best features
Google Workspace pricing
Business Standard
$12 / user / monthBusiness Plus
$18 / user / monthPopular
Description
Quickbooks is a software that will allow you to manage your accounting quickly and easily. Record your expenses with simple photos, analyze your cash flow, manage your unpaid bills, and many other tasks that will simplify your accounting life.
QuickBooks compared to Zoho
Zoho is a better solution for customer support than QuickBooks: 4.6 vs 4.0
Zoho is better at ease to use than QuickBooks: 4.5 vs 4.0
Zoho is better at value for money than QuickBooks: 4.3 vs 4.1
QuickBooks is more versatile than Zoho: 164 vs 85
QuickBooks: Pros & Cons
Best features
QuickBooks pricing
Simple Start
$30 / monthEssentials
$55 / monthPlus
$85 / monthAdvanced
$200 / monthDescription
FreshBooks is a cloud-based accounting solution designed to simplify financial management for small business owners and freelancers. Whether you’re on the go or at the office, FreshBooks keeps your finances organized and accessible.
FreshBooks compared to Zoho
FreshBooks has better positive reviews than Zoho: 92 vs 85
Zoho is better at customer support than FreshBooks: 4.6 vs 4.4
FreshBooks has more options than Zoho: 107 vs 85
FreshBooks: Pros & Cons
Best features
FreshBooks pricing
Select
Contact salesLite
$17 / monthPlus
$30 / monthPremium
$55 / monthDescription
The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.
HubSpot compared to Zoho
HubSpot has more positive reviews than Zoho: 93 vs 85
Zoho is better at support than HubSpot: 4.6 vs 4.4
Zoho is easier to use than HubSpot: 4.5 vs 4.4
Zoho is more versatile than HubSpot: 85 vs 62
What's the difference between HubSpot and Zoho?
While Zoho and HubSpot’s respective CRMs are popular in their own right, there are some differences between them to consider when choosing the tool for your business. Firstly, if you’re looking for a free CRM, you should closely compare the inclusions in their free versions. Zoho’s free plan is more of a pure CRM product. While it offers some email marketing tools,...
HubSpot: Pros & Cons
Best features
Popular
Description
Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.
Freshdesk compared to Zoho
Freshdesk has better positive reviews compared to Zoho: 94 vs 85
Freshdesk is better at customer service than Zoho: 4.7 vs 4.6
Freshdesk is more versatile than Zoho: 94 vs 85
Freshdesk: Pros & Cons
Best features
Freshdesk pricing
Free
Growth
$15 / user / monthPro
$51Enterprise
$83 / user / monthDescription
Pipedrive is the easy to install and use CRM software that will allow your sales team to save time and stay focused on their activities to make more sales.
Pipedrive compared to Zoho
Pipedrive is a better solution based on percentage of positive reviews than Zoho: 94 vs 85
Pipedrive is a better solution for customer support than Zoho: 4.7 vs 4.6
Zoho has more features than Pipedrive: 85 vs 62
Pipedrive: Pros & Cons
Best features
Pipedrive pricing
Essential
$16 / user / monthAdvance
$30 / user / monthProfessional
$54 / user / monthPower
$70 / user / monthBusiness
$106 / user / monthPopular
Description
With monday.com you can completely manage your projects from one platform: from planning to delivering. Create the right workflow that suits you and get your team to collaborate so you keep track of everyone's progress.
Monday compared to Zoho
Monday is a better solution based on percentage of positive reviews than Zoho: 94 vs 85
Monday is a better solution for customer support than Zoho: 4.7 vs 4.6
Monday is better at ease to use than Zoho: 4.8 vs 4.5
Monday is better at value for money than Zoho: 4.4 vs 4.3
Monday has more functions than Zoho: 94 vs 85
What's the difference between Monday and Zoho?
Zoho CRM and Monday.com, while both serving as CRM tools, exhibit several key differences that are crucial for businesses to consider when choosing a CRM platform. The primary distinction lies in their core functionalities and target users. Zoho CRM is a specialized CRM tool designed primarily for sales and marketing teams. It offers a comprehensive suite of CRM features, including advanced sales...
Monday: Pros & Cons
Best features
Monday pricing
Free
Business
Contact salesBasic
$8 / user / monthStandard
$10 / user / monthPro
$17 / user / monthDescription
The Xero platform is the ideal accounting tool for small and medium-sized businesses. With it, you can pay invoices and track expenses and income with ease.
Xero compared to Zoho
Xero has better positive reviews compared to Zoho: 86 vs 85
Zoho is better at customer service than Xero: 4.6 vs 4.0
Zoho is more suitable for small businesses thanks to its good value for money than Xero: 4.3 vs 4.2
Xero has more options than Zoho: 173 vs 85
What's the difference between Xero and Zoho?
When delving into the distinctions between two prominent cloud-based financial applications, Zoho and Xero, it becomes evident that several key factors set them apart. These differences revolve around the breadth of services offered, pricing structures, scalability, and integration capabilities.Firstly, Zoho distinguishes itself by providing a comprehensive suite that extends well...
Xero: Pros & Cons
Best features
Xero pricing
Starter
$14 / monthStandard
$29 / monthPremium
$54 / monthUltimate
$62 / monthDescription
Todoist is a highly efficient task management and to-do list application, designed to help individuals and teams organize their work. With its user-friendly interface, Todoist allows users to create tasks, set deadlines, and categorize them with labels and priorities.
Todoist compared to Zoho
Todoist is a better solution based on percentage of positive reviews than Zoho: 93 vs 85
Zoho is a better solution for customer support than Todoist: 4.6 vs 4.5
Todoist is more suitable for small businesses thanks to its good value for money than Zoho: 4.5 vs 4.3
Zoho is better at number of features than Todoist: 85 vs 47
Todoist: Pros & Cons
Best features
Todoist pricing
Beginner
FreePro
$5 / user / monthBusiness
$8 / user / monthDescription
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
LiveAgent compared to Zoho
LiveAgent has more positive reviews than Zoho: 97 vs 85
LiveAgent is better at support than Zoho: 4.8 vs 4.6
LiveAgent pricing plans are more competitive than Zoho: 4.6 vs 4.3
Zoho is more versatile than LiveAgent: 85 vs 62
LiveAgent: Pros & Cons
Best features
LiveAgent pricing
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthDescription
Expensify is an expense management solution that helps streamline the way you handle your financial transactions. With Expensify, you can easily track expenses, capture receipts, and manage reports, all in one user-friendly platform.
Expensify compared to Zoho
Expensify has better positive reviews compared to Zoho: 89 vs 85
Zoho is better at customer service than Expensify: 4.6 vs 4.0
Zoho is better at value for money than Expensify: 4.3 vs 4.2
Expensify: Pros & Cons
Best features
Expensify pricing
Collect
$5 / user / monthControl
$9 / user / monthDescription
Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).
Freshsales Suite compared to Zoho
Freshsales Suite has better positive reviews than Zoho: 91 vs 85
Freshsales Suite is better at customer support than Zoho: 4.7 vs 4.6
Freshsales Suite is more suitable for small businesses thanks to its good value for money than Zoho: 4.4 vs 4.3
Freshsales Suite is better at number of features than Zoho: 91 vs 85
Freshsales Suite: Pros & Cons
Best features
Freshsales Suite pricing
Growth
$18 / user / monthPro
$47 / user / monthEnterprise
$83 / user / monthDescription
Process Street is a powerful cloud-based process management tool that helps businesses create, track, and optimize their processes to increase efficiency, productivity, and compliance.
Process Street compared to Zoho
Process Street is a better solution based on percentage of positive reviews than Zoho: 96 vs 85
Zoho is a better solution for customer support than Process Street: 4.6 vs 4.5
Process Street is more suitable for small businesses thanks to its good value for money than Zoho: 4.7 vs 4.3
Process Street is more versatile than Zoho: 126 vs 85
Process Street: Pros & Cons
Best features
Process Street pricing
Enterprise
Contact salesStartup
$100 / monthPro
$1500 / monthDescription
HoneyBook is an all-in-one clientflow management platform designed for independent businesses and freelancers. It offers a suite of tools including online contracts, invoices, payments, proposals, scheduling, and automations to streamline client interactions and business processes.
HoneyBook compared to Zoho
HoneyBook has better positive reviews compared to Zoho: 97 vs 85
HoneyBook is better at customer service than Zoho: 5.0 vs 4.6
HoneyBook is more suitable for small businesses thanks to its good value for money than Zoho: 4.7 vs 4.3
HoneyBook has more features than Zoho: 135 vs 85
HoneyBook: Pros & Cons
Best features
HoneyBook pricing
Starter
$19 / monthEssentials
$39 / monthPremium
$79 / monthDescription
The Gmail email tool is a central part of your workflow. Streak for Gmail allows you to gain performance through the many features specifically designed to unleash the potential of Gmail for business.
Streak compared to Zoho
Streak has better positive reviews compared to Zoho: 90 vs 85
Zoho is better at customer service than Streak: 4.6 vs 4.3
Zoho is more user friendly than Streak: 4.5 vs 4.4
Streak is better at value for money than Zoho: 4.4 vs 4.3
Zoho is better at number of features than Streak: 85 vs 52
Streak: Pros & Cons
Best features
Streak pricing
Free
Solo
$19 / user / monthPro
$59 / user / monthPro+
$89 / user / monthEnterprise
$159 / user / monthDescription
EngageBay allows you to manage the entire customer lifecycle, from prospect to loyal customer, with a single tool. This, plus all the features you need from contact management to marketing automation, to support.
EngageBay compared to Zoho
EngageBay has better positive reviews compared to Zoho: 97 vs 85
EngageBay is better at customer service than Zoho: 4.9 vs 4.6
EngageBay pricing plans are more competitive than Zoho: 4.8 vs 4.3
EngageBay has more functions than Zoho: 226 vs 85
EngageBay: Pros & Cons
Best features
EngageBay pricing
Free
Basic
$14 / user / monthGrowth
$49 / user / monthPro
$99 / user / monthDescription
noCRM is the ideal tool for your sales team; it will improve their organization preventing them from losing time, allow them to better follow-up on their leads and, above all, close more deals.
noCRM compared to Zoho
noCRM has better positive reviews than Zoho: 98 vs 85
noCRM's user interface is more convenient than Zoho: 4.8 vs 4.5
noCRM pricing plans are more competitive than Zoho: 4.5 vs 4.3
Zoho has more functions than noCRM: 85 vs 62
noCRM: Pros & Cons
Best features
noCRM pricing
Starter Kit
$12 / user / monthSales Experts
$22 / user / monthDream Team
$32 / user / monthDescription
The Bigin platform helps you manage your customer relationships more easily. Centralize information and review sales pipelines with great accuracy to close more sales, faster.
Bigin CRM compared to Zoho
Bigin CRM has better positive reviews than Zoho: 96 vs 85
Bigin CRM is better at customer support than Zoho: 4.8 vs 4.6
Bigin CRM is better at value for money than Zoho: 4.4 vs 4.3
Bigin CRM has more features than Zoho: 96 vs 85
Bigin CRM: Pros & Cons
Best features
Bigin CRM pricing
Free
Express
$10 / user / monthPremier
$16 / user / monthDescription
Close is a CRM solution specifically designed to enhance the growth of startups and small businesses. This all-in-one platform helps you optimize your end-to-end sales and significantly accelerate growth.
Close compared to Zoho
Close has better positive reviews than Zoho: 97 vs 85
Zoho is better at customer support than Close: 4.6 vs 4.5
Close has more options than Zoho: 117 vs 85
Close: Pros & Cons
Best features
Close pricing
Startup
$119 / monthProfessional
$329 / monthEnterprise
$749 / monthDescription
Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.
Zendesk compared to Zoho
Zendesk has more positive reviews than Zoho: 89 vs 85
Zoho is better at support than Zendesk: 4.6 vs 4.3
Zoho is easy to use compared to Zendesk: 4.5 vs 4.3
Zoho pricing plans are more competitive than Zendesk: 4.3 vs 4.2
Zendesk has more functions than Zoho: 182 vs 85
What's the difference between Zendesk and Zoho?
Zoho and Zendesk are two prominent software platforms designed to optimize customer service and support operations. However, they cater to different business needs and preferences, so it's essential to understand their differences to make an informed choice that aligns with your specific requirements.Zoho stands out for its extensive suite of business applications, including CRM, helpdesk, finance, and more. Its strength lies in...
Zendesk: Pros & Cons
Best features
Description
Cloudways is the tool that will help you launch a faster website in no time. You choose from top servers such as AWS, Digital Ocean, or Google Cloud, and configure your website's launch in a few clicks.
Cloudways compared to Zoho
Cloudways has better positive reviews compared to Zoho: 89 vs 85
Zoho is better at customer service than Cloudways: 4.6 vs 4.5
Cloudways is better at value for money than Zoho: 4.6 vs 4.3
Zoho is more versatile than Cloudways: 85 vs 26
Cloudways: Pros & Cons
Best features
Cloudways pricing
Digital Ocean Data Centers
$54 / monthGCE Data Centers
$84 / monthAWS Data Centers
$92 / monthDescription
Softr allows you to build powerful and user-friendly applications in minutes, without any technical knowledge. By simply drawing on your data, you can create websites, marketplaces, customer portals or internal tools.
Softr compared to Zoho
Softr is a better solution based on percentage of positive reviews than Zoho: 100 vs 85
Softr is a better solution for customer support than Zoho: 4.9 vs 4.6
Softr's user interface is more convenient than Zoho: 4.8 vs 4.5
Softr pricing plans are more competitive than Zoho: 4.7 vs 4.3
Zoho has more options than Softr: 85 vs 62
Softr: Pros & Cons
Best features
Softr pricing
Free
Enterprise
Contact salesBasic
$59 / monthProfessional
$167 / monthBusiness
$323 / monthDescription
Tally offers you the possibility to create all the forms you need without knowing how to code. This tool has many integrations including Notion and Google Sheets. You get access to your workspace in order to collaborate with teammates directly on the platform.
Tally compared to Zoho
Tally is a better solution based on percentage of positive reviews than Zoho: 89 vs 85
Zoho is a better solution for customer support than Tally: 4.6 vs 4.0
Zoho's user interface is more convenient than Tally: 4.5 vs 4.3
Zoho pricing plans are more competitive than Tally: 4.3 vs 4.2
Zoho has more functions than Tally: 85 vs 61
Tally: Pros & Cons
Best features
Tally pricing
Pro
$29 / monthDescription
Freshworks makes it easy to centralize, share and understand data across your business. Your marketing, sales and customer service teams work on the same data to offer a unique and personalized experience to each of your leads and customers.
Freshworks compared to Zoho
Freshworks is more suitable for small businesses thanks to its good value for money than Zoho: 4.4 vs 4.3
Zoho has more features than Freshworks: 85 vs 52
What's the difference between Freshworks and Zoho?
When it comes to customer relationship management (CRM) software, Freshworks and Zoho are two heavyweight contenders worth examining in detail. Both platforms offer an array of features and capabilities, each with its unique approach and strengths. Delving into these distinctions is crucial to making an informed choice that aligns with your business needs.
Freshworks: Pros & Cons
Best features
Description
The Cacheflow tool allows you to automate quote closing and accelerate payment transactions with your B2B customers. This makes purchasing quick and easy and significantly improves the sales volume of your SaaS offerings.
Cacheflow compared to Zoho
Cacheflow has better positive reviews compared to Zoho: 100 vs 85
Cacheflow is better at customer service than Zoho: 4.8 vs 4.6
Cacheflow is easier to use than Zoho: 4.9 vs 4.5
Cacheflow is more suitable for small businesses thanks to its good value for money than Zoho: 5.0 vs 4.3
Zoho has more features than Cacheflow: 85 vs 70
Cacheflow: Pros & Cons
Best features
Cacheflow pricing
Essential
Book a demoPro
Book a demoEnterprise
Book a demoDescription
The folk teamwork platform is ideal for centralizing all the actions necessary to manage your team. You save time, strengthen the cohesion of the group and achieve your goals.
folk CRM compared to Zoho
folk CRM pricing plans are more competitive than Zoho: 4.4 vs 4.3
Zoho has more features than folk CRM: 85 vs 52
folk CRM: Pros & Cons
Best features
folk CRM pricing
Free
Infinite
Contact salesStandard
$19 / user / monthPremium
$39 / user / monthDescription
Salesforce Sales Cloud is a customer relationship management (CRM) platform that enables sales teams to effectively manage their sales process, track customer interactions and close deals faster. Essentially, it helps businesses streamline and optimize their sales efforts, leading to increased productivity and revenue growth.
Salesforce Sales Cloud compared to Zoho
Salesforce Sales Cloud has more positive reviews than Zoho: 89 vs 85
Zoho is better at support than Salesforce Sales Cloud: 4.6 vs 4.0
Zoho is easier to use than Salesforce Sales Cloud: 4.5 vs 4.0
Zoho is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.3 vs 4.0
Salesforce Sales Cloud is more versatile than Zoho: 206 vs 85
Salesforce Sales Cloud: Pros & Cons
Best features
Description
Basecamp brings value by providing a centralized platform for project management, team collaboration, and communication, streamlining workflows, and improving productivity. It offers a range of tools such as to-do lists, schedules, message boards, and file sharing options that help teams to stay organized and focused, easily manage tasks and deadlines, and track progress in real-time.
Basecamp compared to Zoho
Basecamp has better positive reviews than Zoho: 87 vs 85
Zoho is better at customer support than Basecamp: 4.6 vs 4.5
Zoho is better at value for money than Basecamp: 4.3 vs 4.2
Zoho has more functions than Basecamp: 85 vs 62
Basecamp: Pros & Cons
Best features
Basecamp pricing
Basecamp
$15 / user / monthPro Unlimited
$299 / monthDescription
Dynamics 365 is a comprehensive business solution software that integrates multiple applications, including CRM and ERP, to provide businesses with actionable insights, streamline processes, enhance productivity, and improve customer engagement.
Dynamics 365 compared to Zoho
Dynamics 365 has better positive reviews than Zoho: 87 vs 85
Zoho is better at customer support than Dynamics 365: 4.6 vs 4.0
Zoho is easier to set up than Dynamics 365: 4.5 vs 4.0
Zoho is more suitable for small businesses thanks to its good value for money than Dynamics 365: 4.3 vs 4.1
Dynamics 365 has more functions than Zoho: 113 vs 85
Dynamics 365: Pros & Cons
Best features