Pros from reviewers

• Promotes unity and collaboration: Tap My Back fosters a sense of unity among team members, particularly in remote work settings. It encourages the practice of complimenting colleagues, enhancing relationships within the company

• User-friendly and integrates well with other platforms: The software is easy to use and integrates seamlessly with other platforms like Microsoft Teams. This makes it readily accessible without needing to check online, providing convenience for users

• Enhances team recognition: The ease of giving 'taps' or acknowledgements to colleagues enhances team recognition. This visible recognition positively impacts daily work and increases pride and engagement among employees

• Enables unbiased employee recognition: Tap My Back allows for unbiased recognition of staff contributions based on company values. This is particularly useful for employee of the month awards, as it allows everyone to recognize others, not just team leaders or managers

• Provides insight into company achievements: The software gives valuable insight into the firm's achievements, enabling them to be rewarded. This can be particularly useful for recruitment engagement, as it showcases the company's accomplishments.

Cons from reviewers

• Difficulty in directing comments to the correct individual: Users have reported struggling to direct their comments or 'taps' to the correct person, which can lead to confusion and miscommunication

• Limited character count for posts: Some users have expressed a desire for an increased character limit when recognizing a team or multiple people, as they often have to abbreviate words to fit within the current limit

• Subpar user interface: Some users have found the user interface to be not very user-friendly, which can make navigating the software and utilizing its features more difficult

• Basic mobile app with no notifications feature: The mobile app has been described as somewhat basic and lacking a notifications feature to alert users of interactions, which can lead to missed communications

• Constant logouts and password resets: Users have reported being frequently logged out of the software and having to reset their passwords each time, which can be frustrating and time-consuming.