Tipalti Reviews

Enhanced Efficiency and Accuracy: Tipalti's Automated Invoice Processing

The automated invoice processing feature in Tipalti has significantly improved our efficiency and accuracy in accounts payable

October 5, 2024

Streamlined Payment Process with Tipalti

I use Tipalti for a complex payout setup that used to take me up to 5 days per month to complete. Since integrating with Tipalti, I've managed to cut this down to just 1 day a month, greatly improving the accuracy and timeliness of payouts. The value for the cost is excellent. While I would like more customization options, they are actively working on releasing new features. So far, I'm very satisfied with our partnership. The software is fairly easy to set up and integrate, it's affordable, and the customer support is good. The visibility for vendors is also a plus. The user interface could use an update, but it functions well.

September 29, 2024

Outstanding Customer Support: Tipalti's Responsive and Helpful Assistance

The customer support from Tipalti has been outstanding - they've been responsive and helpful whenever we've had questions or needed assistance

September 24, 2024

Approve.com Brings Us Closer to Big-Company Workflows Without the Complexity

I had problems with mid-management making purchases without a clear approval process and transparency about their remaining monthly budget. I was reluctant to use our ERP for this due to its user-unfriendliness, but I wanted to empower my colleagues. Approve.com met my needs perfectly with their services. It was easy to get all different stakeholders on board and there were no more approvals via slack or emails. It offered transparency on Actual vs. Budget for every stakeholder. The supplier onboarding saved our finance team hours every month. However, it lacked virtual credit cards and the email layout was unattractive, with oversized images, particularly on MS Outlook.

September 17, 2024

Maximizing Efficiency with Tipalti: A User's Perspective

In my experience, Tipalti has been a fantastic tool, serving as a transaction intermediary, processing payment requests and sending payment links via PayPal. While their response time can sometimes take a few days, I appreciate their thoroughness in addressing my concerns. They often refer me back to the company they work under, ensuring that I get the most accurate information and assistance. This process, while it may seem a bit roundabout, actually helps me understand the issue better and find the most effective solution. I highly recommend companies like Tipalti. Their role as financial intermediaries might seem complex, but it's clear they're focused on maximizing efficiency. Their lean support staff is likely a strategic move to streamline operations and increase profits, which I find quite impressive.

September 8, 2024

Secure and Efficient: My Experience with Tipalti and Honeygain

I've been using Tipalti in conjunction with my Honeygain account and I must say, their system is quite secure. They held my funds for a week, which at first seemed a bit long, but I realized it was a measure to ensure the safety of my transactions. Although they couldn't process my payment through PayPal from Thailand, they assured me that my funds would be returned to my Honeygain account. I'm still waiting for the return, but I'm confident it will happen soon. What's impressive is their ability to collect funds instantly - it's super efficient! I think they're just taking their time to ensure everything is done correctly when returning funds. Their customer service may seem a bit slow, but I believe they're just thorough. I appreciate their dedication to security and accuracy!

August 31, 2024

Tipalti's Real-Time Reporting Enhances Financial Decisions

The reporting feature in Tipalti is excellent, providing real-time insights that have helped us make more informed financial decisions

August 26, 2024

Streamlining Payments with Tipalti: An E2E Solution

I appreciate the adaptability of the CSV-based transaction files offered by Tipalti. It allows me to easily format the fees generated by our licensing software to match the transaction file's specifications. Tipalti has significantly cut down the time it takes to collect and disperse quarterly royalties from days to hours. However, I have an issue with the inability to notify the approver when a rejected approval claim has been submitted. I also think it would be beneficial if invoices could be added to a pending payment order for easier progress tracking. The main reason we switched to Tipalti is its subscription payment feature that is beneficial to our system.

August 20, 2024

Exploring the Intriguing Journey with Tipalti: A Unique Experience in Custom Reporting and Problem-Solving

My journey with Tipalti has been an intriguing adventure from the get-go. As an admin, I find it fascinating that they have a premium feature for creating custom reports, and the integration with NetSuite is set up in a way that maintains a consistent structure. Our system is always on its toes with False Positive errors that keep us engaged and alert on a daily basis. Their customer support is unique, often encouraging us to take responsibility and work closely with NetSuite to resolve any system errors. They have a distinctive approach to problem-solving, where they take their time to thoroughly investigate and provide comprehensive solutions. Their engineering teams are meticulous and take their time to ensure they provide the best possible solutions. Their internal communication is interesting, often keeping their own support team on their toes. We've had a complex issue that they've been diligently investigating for 1 months, showing their commitment to resolving issues thoroughly. I would recommend embracing the unique experience that Tipalti offers, it's a journey that will keep you engaged and constantly learning.

August 10, 2024

Insights on Tipalti: Pros, Cons and Switching Reasons

I appreciate Tipalti's new ACH Debit feature that allows automatic fund transfers from our bank, saving us time from doing it manually. I also like the ability to create unique Payee ID's. However, I'm frustrated by the lack of notification to the approver when an approval request is cancelled. I wish there was an option to add bills to an already scheduled payment order. I also find it inconvenient that there's no chat option to reach the Support team, and the only way to contact them is via email. We switched to Tipalti to streamline our AP process, a decision made before I joined the company.

August 3, 2024