Pros from reviewers

• Simplifies documentation and operations: Trainual serves as a central hub for all company operations, allowing for easy documentation and real-time updates. This eliminates the need for reliance on memory or individual team members' knowledge

• Facilitates content creation: With an organized content structure and a template gallery, creating new content becomes a breeze. The platform is also flexible and intuitive, with regular updates to enhance user experience

• Centralizes content storage: Trainual allows for all content to be stored in one location, reducing the risk of misplacing files or forgetting their names. It supports multiple admins and view-only users, and allows for easy monitoring of team progress

• Enhances onboarding process: Trainual has been praised for its user-friendly interface and superb UI design, which expedite the onboarding process. It also allows for quick sorting and searching of data, reducing onboarding time and increasing efficiency

• Provides comprehensive training materials: Trainual supports various forms of content, including banners, document inserts, videos, and other apps. It also integrates with Loom to provide excellent onboarding training materials.

Cons from reviewers

• Limited mobile app functionality: Despite the overall positive experience, users have noted that the directory is not accessible via the mobile app. This can be inconvenient for new hires who need to access it from their phones

• Lack of time stamping: Users have suggested the addition of time stamping to track each time a subject, topic, or step is completed by each employee. This feature could be particularly useful for providing documentation to labor departments

• Confusing setup process: Some users have found the setup process burdensome and the software's usage confusing. There is no clear start or end point, and no suggested workflow, which can lead to frustration and wasted time

• High cost: The cost of Trainual is an ongoing expense for the lifetime of your business, which some users have found to be a concern. It can be particularly burdensome for small businesses

• Limited user permissions: Some users have expressed a desire for more adaptable user permissions. For example, team leaders may need to oversee new users during training, but not have access to edit content.