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Zoho Subscriptions Reviews
29 reviews
- 01 What is Zoho Subscriptions?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Zoho Subscriptions compare to similar software?
- 05 Who is Zoho Subscriptions best for according to our reviewers?
- 06 Zoho Subscriptions Reviews
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01 What is Zoho Subscriptions?
Zoho Subscriptions is a cloud-based software designed to manage subscription-based businesses. It provides automated recurring billing, integrated payment gateways, subscription metrics, customer communication, and more. It supports multiple currencies and tax profiles, making it suitable for global businesses. The software integrates with other Zoho products and third-party applications like G Suite, QuickBooks, and Slack. It also offers a customer portal for subscribers to manage their subscriptions and robust reporting features for businesses to track growth and make data-driven decisions. Zoho Subscriptions is ideal for small to large-sized businesses across various industries that offer subscription services.
02 Pros and cons from reviewers
Pros from reviewers
-
Ease of use
Zoho Subscriptions is user-friendly, making it easy for businesses to manage their subscriptions, process refunds, and create coupon codes. This simplicity has been praised by many users, who find it straightforward to navigate even without any training -
Seamless integration with other Zoho tools
The software integrates well with other Zoho tools like CRM and Creator, which is beneficial for businesses that use a subscription-based service model. This integration simplifies order processing and allows for easy management of subscription payments -
Customization options
The software offers a variety of templates and options for customization with code, providing businesses with a lot of freedom. Users particularly appreciate the tool for constructing subscription checkout options -
Excellent customer service
Zoho Subscriptions has a responsive customer service team that is readily available to assist users. They promptly answer emails and phone calls, ensuring that any issues are quickly resolved. -
Efficient payment processing
Zoho Subscriptions allows businesses to collect payments easily and quickly. It combines invoicing and bill collection in one place, making it easier for businesses to manage their finances. The software also integrates with payment platforms like PayPal
Cons from reviewers
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Documentation not user-friendly
Users have reported that the software's documentation is not easy to understand, making it difficult to find help when needed -
Difficulty in altering a customer's VAT rate
The software does not provide an easy way to change a customer's VAT rate, which can be problematic for businesses that need to do so -
Inability to easily modify a subscription once it's established
Once a subscription is set up, it becomes difficult to make changes to it, which can be inconvenient for users who need to adjust their subscriptions -
Integration with other software
Users have reported that the software does not integrate well with other software, such as Jobber, which can lead to manual data transfer and increased workload. -
Inability to export client information
Some users have expressed dissatisfaction with the software's inability to export client information, including credit card numbers, when necessary
03 Main features
Starting Price
Free Plan
Automated recurring billing
Customer portal
Integrated payment gateways
Subscription metrics
Integration capabilities
N/A
Free Plan
No
Automated recurring billing
Customer portal
Integrated payment gateways
Subscription metrics
Integration capabilities
04 How Zoho Subscriptions compare to similar software?
05 Who is Zoho Subscriptions best for according to our reviewers?
-
Companies with International Clients
Zoho Subscriptions can be beneficial for companies with international clients as it allows for easy collection of payments in different currencies. However, it does require creating a new account for each currency -
Small to Medium Sized Businesses
These businesses can benefit from Zoho Subscriptions due to its ability to manage multiple subscriptions and payments. It simplifies the process of tracking client payment details, processing refunds, and creating coupon codes -
SaaS Companies
Zoho Subscriptions is ideal for SaaS companies as it provides a seamless system for managing subscription payments. It also integrates well with other Zoho tools like CRM and Creator, making it a valuable tool for these businesses -
Subscription-Based Service Providers
These providers can greatly benefit from Zoho Subscriptions' ability to create and manage subscription plans. It also allows for customization with code, providing a lot of freedom for these businesses -
Social Media Professionals
Zoho Subscriptions is a good fit for social media professionals due to its free tools and offers to extend the trial period of premium features. It also provides basic analytics, which can be useful for these professionals.
06 Zoho Subscriptions Reviews
Zoho Subscriptions rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Zoho Subscriptions Reviews
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Bruce
Simplifies Social Management
I tried managing my social channels manually and it wasn't effective. I also tried other tools but they were cumbersome and too complex for my needs. Then, I found Zohosocial and I'm extremely satisfied with its technology and ease of use. It makes collaboration within my business team easy. Well done!
October 21, 2024
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Aaron B
Efficient Customer Management with Zoho Subscriptions: Simplifying Trials and Upgrades/Downgrades
it allows us to cater to the specific needs of our customers. Zoho Subscriptions has made it easy to manage trial periods and upgrades/downgrades
October 15, 2024
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Michelle E
Exploring ZOHO Subscriptions: A Game Changer for Business Payments
I find ZOHO subscriptions beneficial to my business as it enables us to receive payments much quicker than before. It's like having both invoicing and bill collection in one place. I value the ability to process all our payments and its integration with ZOHO CRM. The various reports available assist us in managing our business. Even without any training, we've been able to navigate the software quite well. Their customer support is responsive, promptly answering our emails and phone calls. However, I'm not entirely satisfied with the time it takes to clear the ACH transactions. Even though we know instantly whether we are funded, the invoices still appear as outstanding when they are not, making it challenging to determine which invoices are genuinely outstanding.
October 5, 2024
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Bishop S
Simple & Cost-Free
I find Zoho-Subscriptions easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be slightly complex in some areas, it's generally easy to understand. Considering it's free, I think it's fantastic.
September 28, 2024
-
Evelyn Smith
Enhanced Customer Retention and Peace of Mind: A Review of Flexible and Secure Software
this flexibility has improved our customer retention rates. Lastly, the software's robust security measures give me peace of mind
September 23, 2024
-
Megan J
Constantly Evolving: A Worthwhile Investment in Software Innovation
it's definitely worth the investment. The software is constantly updated with new features, showing that the company is committed to improving their product
September 16, 2024
-
Roy Smith
Finest Expense App I've Ever Utilized
I believe Zoho Subscriptions is the best expense app I've ever used for our office reports and cash handling. However, it could benefit from customizations and avoiding unnecessary steps.
September 10, 2024
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Douglas N
Streamlined Operations and Cost-Effective Solution: A Game-Changer for Small Businesses
they've significantly reduced manual work and increased efficiency in our operations. The pricing structure is flexible and affordable, making it an excellent choice for small businesses like ours
September 1, 2024
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Tyler N
Revolutionizing Customer Subscription Management with Automation
it's a comprehensive solution for managing customer subscriptions. The automation features are a game-changer
August 26, 2024
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James Williams
Customer Delighted with Zoho-Subscriptions
I appreciate that my customers can update their information independently via Zoho Subscriptions' client portal. However, I wish it could integrate with my routing software, Jobber, to save me from manually transferring customer data.
August 20, 2024
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.