Pros from reviewers
-
Exceptional customer service: AlertMedia's team is highly responsive and always looking for ways to assist their customers, ensuring a positive experience
-
User-friendly interface: The software is easy to use and more intuitive than other platforms, particularly for mass weather alerts, making it a preferred choice for many companies
-
Cost-effective: AlertMedia offers competitive pricing and is an all-inclusive platform, providing better value for money compared to other costly options
-
Efficient mass communication: The software enables swift and efficient mass communication, especially during emergencies, making it an essential tool for companies with teams scattered nationwide
-
Versatile features: AlertMedia offers a range of useful features such as geofencing and pre-loaded messaging, allowing for seamless communication and customization. However, some of these features may not be included in the basic plan.
Cons from reviewers
-
Map feature limitation: AlertMedia's map feature operates based on town names, not zip codes, which may limit its effectiveness in certain situations
-
Outdated appearance: Some users have noted that the software could benefit from a modern update as it appears somewhat outdated
-
Limited personalization: There is a belief that some features could provide more detailed or personalized usage
-
Cost and usage issues: AlertMedia can be costly and some users have reported needing to remind staff about its proper usage
-
Customer support and implementation challenges: Some users have experienced frustration with customer support and found the initial implementation of single sign-on to be challenging.
Main features
Starting Price
Free Plan
Multi-channel notifications
Real-time incident monitoring
Threat intelligence
Two-way communication
Robust analytics and reporting
Starting Price
N/A
Free Plan
No
Multi-channel notifications
Real-time incident monitoring
Threat intelligence
Two-way communication
Robust analytics and reporting
What is Alertmedia?
How Alertmedia compare to similar software?
Product
Alertmedia
4.8
Alertmedia reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Alertmedia best for according to our reviewers?
Companies looking for cost-effective solutions: AlertMedia is a cost-effective solution compared to other platforms, offering competitive pricing and all-inclusive features
Businesses requiring mass communication: AlertMedia provides an efficient and effortless way to enable mass communication, especially for companies with field teams scattered nationwide
Organizations with remote employees: AlertMedia is particularly useful for reaching out to remote employees and providing them with emergency information, with features like geofencing that allow specific location-based communication
Companies in need of user-friendly software: AlertMedia is more user-friendly than many other options, with a simple, intuitive platform that is easy to use and train new staff on
Businesses requiring swift emergency communication: AlertMedia allows companies to communicate swiftly and in various ways during emergencies, with pre-loaded messaging and nearly limitless customization.
Alertmedia reviews
4.8
Alertmedia rating
5.0
Ease of use
5.0
Customer service
4.7
Value for money
4.7
Likelihood to recommend
4.7
Features
6 Alertmedia reviews
-
Laura Jones
Experiencing AlertMedia: User-Friendly Mass Communication
I find AlertMedia to be more user-friendly than our previous software, particularly for mass weather alerts. We chose it as it was the most user-friendly option for our company and allowed us to cut costs. So far, I've had no issues using it. The vendor responded positively to my review, showing their commitment to maintaining an intuitive platform. I'm pleased with my positive experience so far.
May 13, 2024
-
Donald
Streamlining Communication with AlertMedia: A Project Manager's Perspective
As a project manager, I found AlertMedia to be an invaluable tool for streamlining our communication process
May 4, 2024
-
Linda
Effortless and Intuitive Mass Communication with AlertMedia
I have a highly positive opinion of AlertMedia. It was incredibly helpful during our cyberattack and it's relatively easy to teach new staff how to send messages for their departments and set up user groups. However, it is costly and I often have to remind staff about its proper usage. I chose AlertMedia because it has the best user interface and competitive pricing for the features we required. We switched to AlertMedia from Everbridge, which was excessively expensive and not very user-friendly for new users. Also, during our 3-year contract with Everbridge, we were assigned a constantly changing group of "account representatives", most of whom had no understanding of who we were or what our needs were.
April 28, 2024
-
Mary S
Efficient Communication with User-Friendly Software
it's user-friendly interface and robust features made it easy to send out important updates to our team. The software's ability to send alerts via multiple channels ensured that everyone was kept in the loop
April 20, 2024
-
Barbara Davis
Reliable Companion with Room for Improvement
I've had a positive experience with AlertMedia. The promptness of my representative has greatly impacted my experience. I find the software easy to use and I value the information provided by the notification results. However, I believe it could benefit from a modern update as it appears somewhat outdated. I also think some features could provide more detailed or personalized usage. I chose AlertMedia because it seemed more user-friendly compared to other options. I switched to AlertMedia from a previous product that was difficult to use unless used weekly and had poor voice translation. I received a response from the vendor thanking me for my review and informing me of upcoming updates to the dashboard. They will have my Customer Success Manager reach out with more information.
April 15, 2024
