Pros from reviewers
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User-friendly interface: Bookamat's interface is easy to navigate and understand, making it simple for both business owners and their clients to use
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Outstanding support: The Bookamat team provides excellent customer service, responding quickly to queries and constantly striving to enhance their product for a superior client experience
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Affordable pricing: Bookamat is reasonably priced, making it an accessible choice for small businesses and studios
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Versatility: Bookamat offers a range of features including class bookings, courses, private sessions, membership subscriptions, and client self-check-in, fulfilling a wide range of business needs
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Ongoing development: The Bookamat team is committed to improving and adding new features based on user feedback, demonstrating their dedication to providing a platform that meets the evolving needs of their clients.
Cons from reviewers
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Lack of immediate support: Some users have reported that Bookamat does not offer immediate support, with the only available support being through email, which can lead to delays in resolving issues
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Rigidity of the system: Some users find the system too rigid and not user-friendly, making it difficult to add things relevant to their business
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Lack of comprehensive tutorials: The software comes with a 33-page manual which some users find too time-consuming to read, and there are no YouTube videos explaining the basics of the system
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Cancellation policy: The software allows customers to cancel their membership plan at any time, which may not suit businesses that have clients on long-term contracts
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Limited access for staff logins: Initially, the software did not allow for staff logins that restrict access to reporting or financial information, although this feature was added in May 2020.
Main features
Starting Price
Free Plan
User-friendly Interface
Online booking system
Automated Notifications
Customizable Settings
Integrated Payment System
Starting Price
N/A
Free Plan
No
User-friendly Interface
Online booking system
Automated Notifications
Customizable Settings
Integrated Payment System
What is Bookamat?
How Bookamat compare to similar software?
Product
Bookamat
4.2
Bookamat reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Bookamat best for according to our reviewers?
Small studio owners: Bookamat is affordable and user-friendly, making it an excellent choice for small studios. It provides a platform for collaboration and growth, and its ongoing development is a boon for business expansion
Business owners with membership subscriptions: Bookamat is ideal for businesses that offer class bookings, courses, private sessions, and membership subscriptions. However, it should be noted that customers can cancel their membership plan at any time
South African businesses: For businesses based in South Africa, Bookamat is a good choice as it is affordable and not priced in US dollars. However, some users may find the lack of immediate support and the rigidity of the system frustrating
Mobile wellness businesses: Bookamat is user-friendly and reasonably priced, making it a good fit for mobile wellness businesses. It allows for multiple locations without any additional cost, and the vendor is responsive to feedback and requests for additional features
Businesses in Namibia: Bookamat is a good choice for businesses in Namibia due to its affordable monthly costs and better payment integration options. The software is easy to use and the vendor is responsive to feedback and requests for additional features.
Bookamat reviews
4.2
Bookamat rating
4.0
Ease of use
4.5
Customer service
4.8
Value for money
4.5
Likelihood to recommend
4.3
Features
5 Bookamat reviews
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Helen Johnson
Bookamat: The Perfect Solution for Managing Dance Classes
As a dance teacher, I've found Bookamat to be the perfect solution for managing my classes. The software is easy to use and the mobile app is particularly handy for managing things on the go
May 4, 2024
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Bryan N
Wished Bookamat Could Have Been My Go-To!
I rated Bookamat a 9.5/10. I was almost set on choosing them, but one significant issue made me rethink. I appreciate that it's an Australian company and the software is visually appealing and user-friendly. It provides class bookings, courses, private sessions, membership subscriptions, and even client self-check-in. It fulfills 99% of my business needs and I was hoping to replace my current system with it. However, the issue is that customers can cancel their membership plan at any time, which doesn't suit my students who are on a year contract with weekly payments. Despite this, I think they're pretty great and if this issue doesn't affect you, I recommend supporting this Australian company. I chose Bookamat primarily for its price - it's a steal! Plus, they're Australian and they manage bookings and subscriptions. The vendor responded to my review, informing me that they now allow setting minimum payment commitments for clients.
April 27, 2024
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Carl J
Bookamat: The Yoga Studio Owner's Best Friend
As a yoga studio owner, I've found Bookamat to be an invaluable tool for managing my business
April 22, 2024
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Yale G
Highly Recommended!
AMAZING!!! I received incredibly fast responses to my emails for assistance and the team went above and beyond to ensure I was confident and ready for bookings. Setting up my Bookamat account for my mobile wellness business was extremely easy. I managed to get it done from start to finish, ready for bookings within 2 hours! It's much more user-friendly compared to other booking platforms I've used and I appreciate the look of the interface. After comparing options, I found that Bookamat is one of the most reasonably priced booking platforms available! I also really value being able to have multiple locations without any additional cost. I wished for staff logins that don't allow full access to reporting or financial information. I switched to Bookamat because my previous system was too expensive and cumbersome, requiring a new subscription for every new location. The vendor responded to my feedback and added staff logins that don't allow full access to reporting or financial information in May 2020.
April 15, 2024
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Hollis S
Experiencing Frustrations with Bookamat
I find Bookamat to be unsatisfactory and extremely frustrating. The software comes with a 33-page manual that I don't have time to read. There are no YouTube videos explaining the basics of the system and there's no online support. I can only get support through email, which means I can't get immediate responses and have to wait to proceed. I find the software not user-friendly at all and it's a struggle to use. It's too rigid and doesn't allow me to add things relevant to my business. I chose Bookamat because it's affordable and not in US dollars, as I live in South Africa. The vendor responded to my review, stating they provide a quick setup guide via email, they're producing YouTube video guides, and they prioritize email support as the most efficient way to resolve queries. They also offer an online chat service for registered businesses.
April 14, 2024
