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Landbot reviews
5.0 (4 reviews)

Landbot is an intuitive chatbot builder and conversation manager software designed to empower marketing, sales, and customer support teams. It simplifies the creation of engaging chatbots, enabling businesses to automate and optimize their customer interactions. Landbot offers a user-friendly interface, customizable templates, and advanced features like multi-channel distribution and analytics. This tool helps companies to improve customer engagement, increase conversion rates, and streamline their customer service processes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Landbot?
  • 04How Landbot compare to similar software?
  • 05Who is Landbot best for according to our reviewers?
  • 06Landbot reviews

Pros from reviewers

  • Affordable with amazing features: Landbot offers a cost-effective solution with a wide range of features, making it a superior choice for businesses looking to leverage chatbot technology.

  • Easy setup and integration: Setting up a bot with Landbot is simple and straightforward. It offers great interactions, API integrations, and can be quickly integrated into a landing page for lead generation.

  • Enhanced conversions: Landbot's conversational approach has resulted in better conversions for businesses, making it a more effective tool than traditional forms.

  • Flexibility in design and integration: Landbot provides flexibility in design, integration, and conditional branching, making it a valuable tool for businesses dealing with complex interdependent systems.

  • User-friendly and easy to manage: Landbot is an excellent and user-friendly chatbot creator, suitable for both novices and experts. It is simple to use and manage, making it an ideal tool for businesses of all sizes.

Cons from reviewers

  • Limited language support: The chatbot is only available in English, which can be a barrier for non-English speaking users

  • Complex CNAME setup: Setting up a custom CNAME in Landbot could be simpler and more user-friendly

  • High cost per seat: The cost per seat can become unreasonable, especially for businesses managing several clients with large sales teams

  • Poor customer service: Some users have reported poor customer service after purchasing the product, with slow response times and lack of support

  • Limited integration with Email Service Providers: Landbot currently only integrates with MailChimp, and integration with other ESPs requires an additional cost through Zapier.

Main features

Starting Price

$33

/ month

Free Plan

No

Multi-channel integration

Customizable chatbots

Multilingual support

Personalized conversation flow

CRM integration

What is Landbot?

Landbot is a tool that allows businesses to capture, qualify, and transform potential leads into loyal customers. It provides top-quality, 24/7 support through innovative chatbots that can be integrated into websites or social platforms like WhatsApp and Facebook Messenger. The platform offers a simplified and intuitive interface for creating chatbots without the need for extensive coding knowledge. These bots can perform various tasks to enhance customer interaction, including support functions, gathering feedback, recommending products, improving engagement, qualifying leads, handling reservations and frequently asked questions. Landbot allows businesses to interact with customers from the initial point of contact through to their journey as return purchasers, fostering lasting relationships. It is a cost-effective SaaS software that helps businesses grow while spending less.

Who is Landbot best for according to our reviewers?

  • Small to Medium Businesses: These businesses can benefit from Landbot's affordability and ease of use. It allows them to quickly set up bots and integrate them into their landing pages for lead generation

  • Marketing Teams: Landbot's API integrations and conditional branching features are beneficial for marketing teams dealing with complex interdependent systems. However, the cost per seat can be a limiting factor for larger teams

  • Novice and Expert Bot Creators: Landbot is user-friendly and suitable for both beginners and experts in bot creation. It offers power-ups and integrations for developing complex bots with conditional logic

  • Non-Coding Marketers: Landbot allows non-coding marketers to focus on conversation strategy rather than technical details. Its user-friendly interface makes it easy to start and use

  • Dissatisfied Customers: Some users have had poor experiences with Landbot's customer service after purchase. They found the software user-friendly until they encountered issues, which were not resolved to their satisfaction.

    • Landbot reviews

    5.0

    Landbot rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.4

    Likelihood to recommend

    4.2

    Features

    4 Landbot reviews

    5.0 (4 reviews)

    • Abigail Rodriguez

      Likely the Top Chatbot in the Industry

      I have been using Landbot for 4 years and it has been an excellent tool for interacting with and collecting sales and after-sales leads for our business. It is user-friendly and they are constantly enhancing the platform. Now, it's even possible to link your bot to Chat GPT via the API. The main advantage of Landbot is its simplicity - I was able to create my first chatbot in minutes by just adding and connecting blocks. Despite its simplicity, I can customize my chatbot and link it to a CRM via a webhook. The only drawback is the price - for advanced features, I have to pay around $80 per month. It's pricey, but worth the cost.

      April 29, 2024

    • Jeffrey Jones

      Enhanced Customer Connections: Landbot's Multi-Language Support

      I appreciate the multi-language support offered by Landbot, it has helped us connect with a diverse customer base

      April 23, 2024

    • Madison A

      An Excellent Website Engagement Tool: Landbot

      I find Landbot to be a fun and easy-to-use tool. I've used it on my website to qualify leads, replacing a contact form, and I envision using it for customer surveys in the future. However, I wish it could integrate with more Email Service Providers (ESPs) like ActiveCampaign, as it currently only integrates with MailChimp. There is an option to integrate through Zapier, but it comes with an additional recurring cost that I'm not always willing to bear. Despite this, I'm excited about the future of Landbot. It's a great tool for engaging website visitors, has a customizable design, and some advanced features. The only downside is its limited integration with ESPs and it can be a bit pricey depending on your plan. The Landbot team responded to my review, expressing their gratitude and assuring me that they are working hard to improve their product and its integrations.

      April 16, 2024

    • Amanda D

      Streamlining Lead Generation with Landbot

      My experience with Landbot has been incredibly smooth. The setup, styling, and integration processes are top-notch, matching any other system I've used. I value the flexibility in design, integration, and conditional branching that Landbot provides. We often deal with complex interdependent systems and Landbot has seamlessly fit in like a missing puzzle piece. However, the cost per seat can become unreasonable and I would like to see a business account option to remove this limitation. Currently, we can't offer this feature to the number of clients we have using Landbot. It feels somewhat restrictive only being able to offer this as a lead flow system without live takeover due to the increasing costs when managing several clients with large sales teams. I chose Landbot for its ease-of-use, scalability, and attractive setup and design options. Switching to Landbot has made scaling to our clients' needs mostly painless from start to finish.

      April 15, 2024

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