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Stripe billing reviews
3.8 (6 reviews)

Stripe Billing is a business-oriented subscription and billing management platform. It offers tools for setting up and managing recurring payments, invoicing, and transaction tracking. The software supports multiple payment methods such as credit cards, bank transfers, and digital wallets. Its robust API allows integration into different business systems for smooth financial operations.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Stripe billing?
  • 04How Stripe billing compare to similar software?
  • 05Who is Stripe billing best for according to our reviewers?
  • 06Stripe billing reviews

Pros from reviewers

  • Ease of Integration: Stripe Billing can be easily integrated with existing point of sale systems, making it a versatile choice for businesses of all sizes

  • Cost-Effective: Unlike other platforms that charge both transaction fees and user fees, Stripe Billing only charges processing fees per transaction, making it a more affordable option for businesses

  • Comprehensive Dashboard: Stripe Billing provides a wealth of data through its dashboard, allowing businesses to easily track and analyze their transactions

  • User-Friendly: Stripe Billing is praised for its user-friendly interface, making it easy for businesses to set up and manage their payments and subscriptions

  • Excellent Customer Support: Despite some criticisms, many users appreciate Stripe's customer support, which includes support forums, chat services, and a wealth of resources for developers.

Cons from reviewers

  • Lack of payment failure alerts: Despite its many features, Stripe Billing does not notify users when a payment fails, which can lead to missed or delayed payments

  • Limited document upload for disputes: Users can only upload one document when dealing with chargebacks or disputes, which can be limiting when trying to provide comprehensive evidence

  • Confusing fee structure: Some users find Stripe Billing's fee structure to be somewhat confusing, making it difficult to accurately predict costs

  • Outdated software: Some users feel that the software feels outdated and lacks key features such as processing payments without internet or adding custom notes for customers

  • Complex setup for non-technical users: While Stripe Billing offers a broad range of options and features, non-technical users may find its setup and configuration challenging.

Main features

Starting Price

N/A

Free Plan

No

Simplified Recurring and Subscription-based Billing

Global Payment Support

Enhanced Customer Experience Features

Seamless Integration and Customization

Detailed Reporting and Analytics

What is Stripe billing?

Stripe Billing is a comprehensive and adaptable billing solution designed for businesses of all sizes. It streamlines recurring and subscription-based billing, enabling efficient management of subscriptions and invoices. It supports various payment methods and currencies, making it ideal for global businesses. Features include automatic card updates, proration, and trial periods to improve customer experience. The software integrates with other Stripe products and can be tailored to specific business needs. Its powerful API allows developers to create complex billing models. Stripe Billing also offers detailed reports and analytics for tracking revenue growth and understanding sales patterns. This software automates billing processes, reduces manual work, and allows businesses to focus on their core operations. Special promotions are currently available on Stripe Billing and similar software.

Who is Stripe billing best for according to our reviewers?

  • Startups: These are new businesses that need a reliable and cost-effective solution for handling one-time payments and automatic recurring subscriptions. Stripe Billing is user-friendly and integrates well with existing point of sale systems

  • Established Businesses: These are businesses that have grown to the point where they need a software capable of handling subscriptions, standalone purchases, and business invoices. Stripe Billing offers a wealth of data and only charges processing fees per transaction, not a user fee

  • Small Businesses: These are businesses that need a user-friendly solution for gathering debit and credit card payments. Stripe Billing is easy to use and clients have no problems making payments, but the fee structure can be somewhat confusing

  • Non-technical Users: These are users who value a broad range of options and features and find Stripe Billing's integration simple due to its developer-friendly platform and abundant resources. However, they may find its setup and configuration challenging

  • Non-profit Organizations: These are organizations that need a straightforward registration process and a software capable of handling annual dues. Stripe Billing provides a user-friendly service and integrates well with existing platforms.

    • Stripe billing reviews

    3.8

    Stripe billing rating

    4.6

    Ease of use

    4.7

    Customer service

    4.5

    Value for money

    4.5

    Likelihood to recommend

    4.7

    Features

    6 Stripe billing reviews

    3.8 (6 reviews)

    • Patrick A

      Smooth Transition and Reduced Workload with User-Friendly Software

      its user-friendly interface and seamless integration with our existing systems made the transition incredibly smooth. The software's ability to handle recurring payments has significantly reduced our administrative workload

      May 11, 2024

    • Henry Garcia

      Still Unable to Refund Customers After 5 Weeks!

      For five weeks, we were unable to issue refunds to customers who paid via SEPA direct debit. We've been in touch with Stripe support for four weeks, but they've been unable to resolve this significant issue for our account. This has caused considerable harm to our business, with many customers awaiting refunds. Despite being labeled as urgent, the issue remains unresolved. It's disappointing that such a basic function like issuing a refund isn't working. We're considering legal action due to the damage we're experiencing from customers cancelling memberships and leaving negative reviews because we can't refund them. UPDATE: After five weeks, the problem has finally been resolved. Although it took longer than expected, I'm relieved that we can now issue refunds.

      May 4, 2024

    • Jeffrey Johnson

      Ideal for Single and Recurring Payments

      I am extremely satisfied with Stripe Billing. It's excellent for both startups and established businesses. I value the fact that I can use it directly and integrate it with my own point of sale system. I used to pay for a software that could handle one-time payments and automatic recurring subscriptions, but Stripe Billing surpasses them. I primarily work from my computer and it's user-friendly. If I forget how to perform a task, I can easily find assistance from their support forums or chat. The only drawback is that it doesn't alert me if a payment fails, but I've resolved that by using Zapier to receive email notifications. I also experienced a chargeback once and I wish there was an option to upload multiple documents for disputes, not just one. I selected Stripe Billing for its superior features and cost-effectiveness. Although Zoho has some new features I might use, I'm trying to keep my overhead as low as possible right now.

      April 28, 2024

    • Alan A

      Stripe Billing: A Game-Changer for Business Transactions

      As a business owner, I found Stripe Billing to be an invaluable tool for managing my company's transactions

      April 21, 2024

    • Sarah

      Security Concerns

      Stripe provides a user-friendly service from a seller's perspective, but it's too easy to use. The two-factor authentication doesn't work and there's no way to enforce the use of MFA on other users. It's the least secure 'banking' site available. By default, users remain logged in for a week, even though payments can be made with just a click. I logged in for the first time in weeks today and wasn't asked for MFA.

      April 14, 2024

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