General information about Survicate
Survicate is a powerful, all-in-one customer feedback software that allows businesses to understand their customers' needs and preferences. It offers tools for creating customized surveys, collecting and analyzing feedback, and integrating this data with other business tools.
Users can create targeted surveys for their website visitors, app users, or email subscribers to gain insights into customer satisfaction, product usage, and more. The software also includes features for Net Promoter Score (NPS) tracking, customer segmentation, and data visualization.
With its intuitive interface and robust analytics capabilities, Survicate helps businesses make data-driven decisions and improve their products or services based on real customer feedback. It integrates seamlessly with popular platforms like Slack, HubSpot, Google Analytics, and more for streamlined data management.
Unleash the power of customer feedback with Survicate, now available at a discounted price! Don't miss out on our special promotions for this comprehensive tool and other similar software. Understand your customers better, make data-driven decisions and enhance your services with Survicate.
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View our promotions on tools similar to Survicate in the Customer Experience category.What is Survicate used for?
Survicate is a valuable tool for small businesses seeking to understand and respond to their customers' needs. It provides a platform to create personalized surveys, gather valuable feedback, and analyze this data for targeted improvements. For example, an online sales company could use Survicate to survey customer satisfaction after a purchase, identify weak points in their shopping experience, and make adjustments accordingly. Moreover, with integrations like Slack and Google Analytics, businesses can easily manage and visualize this data for informed decision-making.Survicate features
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User-friendly Interface
Survicate has an intuitive and easy-to-use interface that allows users to navigate and use the software with ease -
Comprehensive survey tools
It offers a variety of survey tools that can be customized to meet the user's needs. -
Advanced Analytics
Survicate provides detailed and insightful analytics that help users understand the data collected from surveys. -
Integration Capabilities
The software can be integrated with various other platforms such as CRM, email marketing tools, and social media platforms for seamless data transfer. -
Multi-channel feedback collection
Survicate allows users to collect feedback from multiple channels, including websites, emails, mobile apps, and more.
3 Survicate reviews
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Joyce Brown
Survicate's Mobile Optimization: Expanding Customer Reach
I appreciate the mobile optimization feature of Survicate. It allows us to reach customers who primarily use mobile devices, thereby broadening our reach
April 21, 2024
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Christine R
Decent Survey Software with Room for Improvement
I had to transfer my user ID from a former employee and in doing so, I had to use his account login. However, there was no data in his account. I reached out to the Survicate team for help and they were able to assist me within an hour. They clarified that they had revoked the previous employee's access to the company information. I questioned why they didn't simply remove him from the user base. Apart from this, the software generally performs well. It doesn't offer as many features as its competitors, but it is functional and user-friendly. It enables me to incorporate contact forms directly onto my website. However, from an admin point of view, it's challenging to navigate on-screen when there are numerous continuous responses. I wish there was a "view all" feature where I could filter responses by date range. From a user standpoint, pop-up surveys are annoying and outdated. The vendor responded to my feedback, stating that they've added the date range filter and are currently working on it.
April 15, 2024
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Barbara Williams
Commendable Customer Support at Survicate
The customer support at Survicate is commendable. They are always ready to assist and their response time is impressively quick
April 14, 2024
Survicate: Pros & Cons
Pros
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Ease of Use: Survicate has an intuitive interface, making it easy for users to navigate and conduct surveys without the need for extensive technical knowledge
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Comprehensive Insights: The software provides detailed analytics and insights, allowing businesses to understand customer behavior and preferences better
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Versatility: Survicate offers a wide range of survey types, including NPS, CSAT, CES, and more, enabling businesses to choose the most suitable method for their specific needs.
Cons
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Limited customization: While Survicate offers a number of templates and customization options, it may not be sufficient for users who want more control over the design and layout of their surveys
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Learning curve: The software can be complex to navigate for beginners, and it may take time to understand all its features and how to use them effectively
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Lack of advanced analytics: Although Survicate provides basic analytics, it lacks more advanced options for data analysis, which might be a drawback for users who need in-depth insights.
Why is Survicate better than other Customer Experience software?
Survicate has better positive reviews than Formstack forms: 86 vs 82
Survicate is better at customer support than Formstack forms: 4.5 vs 3.7
Survicate has more options than Qualtrics employeexm: 73 vs 63
Survicate is better at support than SurveySparrow: 4.5 vs 4.4
Survicate is easier to use than SurveySparrow: 4.5 vs 4.4
Survicate has more options than LiveSession: 73 vs 26
