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Survicate

Navigate Success with Survicate!

4.6 (19 reviews)

Survicate is a customer feedback software that helps businesses understand their customers' needs and expectations. It offers tools for creating surveys, gathering and analyzing feedback, and tracking customer satisfaction. With Survicate, businesses can make data-driven decisions, improve their products or services, and enhance customer experience.

General information about Survicate

Survicate is a powerful, all-in-one customer feedback software that allows businesses to understand their customers' needs and preferences. It offers tools for creating customized surveys, collecting and analyzing feedback, and integrating this data with other business tools.

Users can create targeted surveys for their website visitors, app users, or email subscribers to gain insights into customer satisfaction, product usage, and more. The software also includes features for Net Promoter Score (NPS) tracking, customer segmentation, and data visualization.

With its intuitive interface and robust analytics capabilities, Survicate helps businesses make data-driven decisions and improve their products or services based on real customer feedback. It integrates seamlessly with popular platforms like Slack, HubSpot, Google Analytics, and more for streamlined data management.

Unleash the power of customer feedback with Survicate, now available at a discounted price! Don't miss out on our special promotions for this comprehensive tool and other similar software. Understand your customers better, make data-driven decisions and enhance your services with Survicate.

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What is Survicate used for?

Survicate is a valuable tool for small businesses seeking to understand and respond to their customers' needs. It provides a platform to create personalized surveys, gather valuable feedback, and analyze this data for targeted improvements. For example, an online sales company could use Survicate to survey customer satisfaction after a purchase, identify weak points in their shopping experience, and make adjustments accordingly. Moreover, with integrations like Slack and Google Analytics, businesses can easily manage and visualize this data for informed decision-making.

Survicate features

  • Advanced Analytics

    Survicate provides detailed and insightful analytics that help users understand the data collected from surveys.
  • Multi-channel feedback collection

    Survicate allows users to collect feedback from multiple channels, including websites, emails, mobile apps, and more.
  • Integration Capabilities

    The software can be integrated with various other platforms such as CRM, email marketing tools, and social media platforms for seamless data transfer.
  • User-friendly Interface

    Survicate has an intuitive and easy-to-use interface that allows users to navigate and use the software with ease
  • Comprehensive survey tools

    It offers a variety of survey tools that can be customized to meet the user's needs.

19 Survicate Reviews

4.6 (19 reviews)
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  • Tyler Davis

    Beneficial to Include Survicate in Your Toolkit

    I believe that Survicate disproves the idea that surveys are outdated and hard to manage. I've created many surveys with my clients on this platform and we've always been very satisfied with the whole process. However, I would recommend a change in the pricing. While Survicate provides a decent free option, it's not enough and the jump to the next pricing level is quite substantial.

    August 13, 2024

  • Michael W

    Boosted Response Rates with Survicate's Embedded Email Surveys

    I love the fact that Survicate allows us to embed surveys directly into emails. This has significantly increased our response rates

    August 4, 2024

  • Christina Garcia

    Game-Changing Logic Branching: Unlocking Targeted Surveys for Accurate Results

    The logic branching feature of Survicate has been a game-changer for us. It allows us to create more targeted surveys, leading to more accurate results

    July 29, 2024

  • Cynthia Smith

    Excellent Survey Solution for Comprehensive Data Capture

    Overall, I had a fantastic experience with Survicate. I would recommend diving in and exploring the numerous features and possibilities it offers, as they are well-structured. I valued the suggestions provided and the ability to edit from a template, as well as the option to download results with the paid version. The free version also offers a lot of value. I found most integrations, especially with Intercom, to be straightforward and appreciated the simplicity of creating surveys, either from scratch or using a template. It's also very easy to ensure unbiased questions and there are excellent data capture options. However, I did find it frustrating to send a single link that collects identified information without using an email tool. Without integrating the survey into Intercom, Marketo, or another email tool, sending an identified email link can be cumbersome. We often have those emails blocked by email servers, so being able to send a link individually is important.

    July 23, 2024

Survicate: Pros & Cons

Pros

  • Comprehensive Insights: The software provides detailed analytics and insights, allowing businesses to understand customer behavior and preferences better
  • Versatility: Survicate offers a wide range of survey types, including NPS, CSAT, CES, and more, enabling businesses to choose the most suitable method for their specific needs.
  • Ease of Use: Survicate has an intuitive interface, making it easy for users to navigate and conduct surveys without the need for extensive technical knowledge

Cons

  • Limited customization: While Survicate offers a number of templates and customization options, it may not be sufficient for users who want more control over the design and layout of their surveys
  • Lack of advanced analytics: Although Survicate provides basic analytics, it lacks more advanced options for data analysis, which might be a drawback for users who need in-depth insights.
  • Learning curve: The software can be complex to navigate for beginners, and it may take time to understand all its features and how to use them effectively

Why is Survicate better than other Customer Experience software?

Survicate has better positive reviews than Formstack forms: 86 vs 82

Survicate is better at customer support than Formstack forms: 4.5 vs 3.7

Survicate is better at ease to use than Formstack forms: 4.5 vs 4.1

Survicate has more options than Qualtrics employeexm: 73 vs 63

Survicate is better at support than SurveySparrow: 4.5 vs 4.4

Survicate is easier to use than SurveySparrow: 4.5 vs 4.4

Survicate has more features than SurveySparrow: 73 vs 52

Survicate has more options than LiveSession: 73 vs 26