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Activedemand reviews
4.2 (6 reviews)

ActiveDEMAND is a robust marketing automation platform tailored for small to medium-sized businesses. It provides tools for email marketing, social media scheduling, call tracking, and more. The software integrates with multiple CRM systems, aiding businesses in streamlining their marketing strategies, tracking customer interactions, and enhancing lead generation. ActiveDEMAND's predictive personalization feature allows for targeted marketing based on customer behavior.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Activedemand?
  • 04How Activedemand compare to similar software?
  • 05Who is Activedemand best for according to our reviewers?
  • 06Activedemand reviews

Pros from reviewers

  • Comprehensive Marketing Automation Features: ActiveDemand offers a wide range of marketing automation features, including landing pages, forms, email, anonymous visitor tracking, CRM integration, and custom workflows. This makes it a one-stop solution for marketers looking to maximize their automation activities

  • Competitive Pricing: ActiveDemand is competitively priced, making it a cost-effective choice for marketing agencies and businesses of all sizes

  • Easy Implementation: The platform can be easily implemented on any website through JS or a WordPress plugin, allowing users to work independently without backend access

  • Integrated Analytics: ActiveDemand integrates website analytics, call tracking, and email marketing performance into one platform, saving users time by eliminating the need to log into multiple platforms to monitor campaign performance

  • Excellent Support: Despite a learning curve, users have reported that the support provided by ActiveDemand is excellent, helping them to quickly get up to speed with the platform's features and capabilities.

Cons from reviewers

  • Confusing user interface: Despite its wide range of features, ActiveDemand's user interface can be difficult to navigate due to the integration of so many different functionalities. This often requires users to seek help from the support team to figure out how to use the platform effectively

  • Issues with CRM integration: Some users have reported problems with the integration of ActiveDemand with their CRM systems. This has resulted in issues such as duplicate data entries, incorrect mappings, and unnecessary data entries in CRM history, which can be time-consuming to fix

  • Functional issues and slow customer support: ActiveDemand has been reported to have functional issues, such as calendar sync not working as expected. Additionally, due to time zone differences, resolving these issues can take longer than expected

  • Lack of certain features: Some users have expressed a desire for additional features, such as an accounting feature for billing, invoicing, and automatic payments. The absence of these features can limit the platform's usefulness for some businesses

  • Bulky and slow software: ActiveDemand has been described as bulky and slow, with reports taking several minutes to generate. The automations are also said to be overly complicated and lacking in some features compared to similar software.

Main features

Starting Price

N/A

Free Plan

No

Marketing Automation

Email Marketing and Web Forms

Predictive Send Time Optimization

Robust Analytics Tools

User-friendly Interface with Customizable Templates

What is Activedemand?

ActiveDEMAND is a comprehensive marketing automation software that streamlines and optimizes marketing efforts. It offers a variety of features such as email marketing, call tracking, social media management, and web forms. The software enables businesses to manage their online presence, generate leads, and convert them into customers. It also provides robust analytics tools for insights into campaign performance and customer behavior, aiding in data-driven decisions. ActiveDEMAND's user-friendly interface allows easy creation, management, and analysis of campaigns. It also integrates with various CRM systems for enhanced functionality. The software offers special promotions to boost marketing efforts and help businesses make data-driven decisions with ease.

Who is Activedemand best for according to our reviewers?

  • Marketing Agencies: ActiveDemand is a comprehensive marketing automation platform that offers a wide range of features, including landing pages, forms, email, anonymous visitor tracking, CRM integration, and custom workflows. It's easy to implement on any website and is competitively priced, making it a great choice for marketing agencies

  • Small Companies: While ActiveDemand offers a wide range of features, it may not be the best fit for small companies. Some users have reported issues with CRM integration, including data duplication and incorrect mappings. It may require more attention and investment to work properly for small businesses

  • Newsletter Publishers: ActiveDemand's basic package is well-suited for monthly newsletters. It offers a subscribe/unsubscribe list feature, but users have reported issues with calendar sync and other extras when upgrading to the Marketing package

  • Businesses Seeking Accounting Features: ActiveDemand currently does not offer accounting features for billing, invoicing, and automatic payments. However, the vendor has responded positively to feedback and is considering adding these features in future updates

  • Small Businesses Interested in Marketing Automation: ActiveDemand offers comprehensive visitor tracking, providing more information than comparable tools. It's a good starting point for small businesses interested in marketing automation, although some users have reported that the software can be bulky and slow, and that the automations are overly complicated and lack some features.

    • Activedemand reviews

    4.2

    Activedemand rating

    3.5

    Ease of use

    4.5

    Customer service

    4.1

    Value for money

    3.9

    Likelihood to recommend

    4.2

    Features

    6 Activedemand reviews

    4.2 (6 reviews)

    • Isabella Johnson

      High-Priced, Basic Lead Automation Tool

      I stopped using ActiveDEMAND after a year due to frustration and a sense of futility. Despite the team behind it being good people, I found the product itself to be inferior and lacking in a strong customer experience for both resellers and end users. While ActiveDEMAND has high potential and markets itself as a comprehensive marketing solution, offering phone tracking, automated email services, and white label customer interfaces, I found the platform to be not customer-friendly. The GUI was clumsy and not intuitive, and there were not enough templates to kickstart a robust campaign. The customer support was slow to respond and lacked online support documentation. The cost was comparable to competing platforms that offered better interfaces, stronger customer support, and more templates. When I shared my feedback, the vendor informed me that they now have a full marketing stack and improved support in several languages, suggesting I might want to reconsider using the platform.

      May 13, 2024

    • Christian B

      Intuitive and User-Friendly Interface: A First-Time User's Perspective on ActiveDemand

      The user interface of ActiveDemand is intuitive and easy to navigate. Even as a first-time user, I had no trouble finding my way around

      May 7, 2024

    • Maelle S

      ActiveDemand's Email Marketing Tools Boost Campaigns

      As a marketing professional, I find ActiveDemand's features to be incredibly helpful. The email marketing tools, for instance, have significantly improved my campaigns

      April 28, 2024

    • Thomas Martinez

      Enduring the ActiveDemand Ordeal: A Cautionary Tale

      My experience with ActiveDEMAND has been extremely disappointing. I've had difficulties setting up certain functions and found the software to be inflexible and unintuitive. Some features are nonsensical, and others, like the Dynamic Content, are unreliable. When I sought clarification, the responses were unsatisfactory. I also discovered hidden fees that were not initially disclosed, making me feel like I've wasted significant time, effort, and money. Additionally, customer service is not available in the morning for those in the European timezone, which is inconvenient. The only redeeming feature was the concept of Dynamic Content, which could have been revolutionary if implemented correctly. I initially chose ActiveDEMAND for this feature, but I'm now considering switching due to its overall poor performance and unreliability.

      April 21, 2024

    • Mark A

      ActiveDEMAND: A Solid Starting Point for Small Business Marketing Automation

      I've had a positive experience with ActiveDEMAND, particularly for smaller businesses. It has given us more insight into our prospects and I see it as a good starting point for those interested in marketing automation. The visitor tracking is comprehensive, providing more information than comparable tools, and allows us to see the complete visitor history for every organization that visits our site. However, the software can be bulky and slow, often taking several minutes to generate a report. The automations, compared to similar software, are overly complicated and lack some features. I opted for ActiveDEMAND because it was more affordable at the time. I value the vendor's response to my feedback and their dedication to enhancing the user experience.

      April 14, 2024

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