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Constant Contact reviews
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4.0 (4 reviews)

Constant Contact is a comprehensive marketing solution designed for small businesses. It enables users to grow their customer base through email marketing and social media advertising. Additionally, it provides tools for effective online product selling. This all-in-one platform empowers small businesses to amplify their voice and reach in the market.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Constant Contact?
  • 04How Constant Contact compare to similar software?
  • 05Who is Constant Contact best for according to our reviewers?
  • 06Constant Contact reviews

Pros from reviewers

  • Efficient tracking and content management features: Constant Contact offers robust tracking and content management features that allow users to effectively manage their marketing campaigns

  • Excellent spam detection capabilities: The software has superior spam detection capabilities that ensure your emails reach the intended recipients

  • User-friendly campaign scheduling and email marketing options: Constant Contact simplifies the creation of marketing reports with its easy-to-use campaign scheduling and email marketing options

  • Superior customer support: Constant Contact provides excellent customer support, assisting users in resolving issues and making necessary changes to improve their email marketing efforts

  • Variety of email templates: The platform offers a wide range of email templates, making it easy for users to create professional-looking emails.

Cons from reviewers

  • High cost: Constant Contact can be quite expensive, especially for small businesses. There are other marketing campaign management tools that are equally good but less expensive

  • Limited social media integration: The platform does not allow users to tweet or add movies to share like on Reels. If users want to tailor the text to each social network, they have to create individual posts

  • Difficulty in cancelling subscription: Some users have reported that it is difficult to cancel their subscription with Constant Contact. The process is not straightforward and requires a lengthy phone call

  • Issues with importing contacts and customizing templates: Some users have reported problems with importing contacts and customizing templates. The process of verifying incoming data when importing contacts can be lengthy

  • Limited automation and customization options: While Constant Contact is developing new features and tools for more complex automations/journeys, at present, the platform has some limitations with automations and the builder can be somewhat restrictive for designers.

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50% off for up to 1 year on the Core and Plus plans. on Constant Contact

Get 50% off for up to 1 year on the Core and Plus plans. on Constant Contact and up to $246 savings with Secret.

Main features

Starting Price

$12

/ month

Free Plan

No

Access comprehensive performance reports

Benefit from the efficiency of Automated Marketing

Connect Constant Contact with professional tools

Grow your contact list quickly

Create attractive marketing content

What is Constant Contact?

Constant Contact is a comprehensive marketing solution ideal for small businesses seeking to expand. It's an email software that allows businesses to reach their audience directly through their inbox with welcome emails, transactional emails, or regular newsletters. The software also aids in developing your contact list by offering the ability to create landing pages and automated campaigns for impactful social media advertisements. Additionally, Constant Contact's CRM platform is perfect for building customer loyalty and converting prospects into buyers. This user-friendly tool with an ergonomic dashboard is perfect for companies looking to implement effective marketing campaigns, even without prior experience.
logo constant contact

50% off for up to 1 year on the Core and Plus plans. on Constant Contact

Get 50% off for up to 1 year on the Core and Plus plans. on Constant Contact and up to $246 savings with Secret.

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Constant Contact

vs

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Mailchimp

The main difference between Mailchimp and Constant Contact lies in their user interfaces and overall user experience. Mailchimp offers a more robust and feature-rich platform, which can be slightly more complex, especially for those with limited experience. Constant Contact, on the other hand, is known for its user-friendly and intuitive interface, making it easy for beginners to navigate.


When it comes to features, both Mailchimp and Constant Contact provide the usual functionalities we would expect from an email marketing tool. Indeed, Mailchimp provides a wider range of advanced features and customization options.


For example, the Automation feature.


Mailchimp offers a robust automation platform with a visual builder, allowing users to create complex and customized workflow based on triggers, actions, and conditions. By leveraging these tools, you can create sophisticated automation sequences that enhance your customer engagement, increase conversions, and streamline your email...

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Constant Contact

The must-have marketing platform for your business

50% off for 12 months on Constant Contact

Save up to $246

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Mailchimp

Email and Marketing Automation

50% off the Standard plan for 6 months on Mailchimp

Save up to $1,870

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Constant Contact

vs

logo activecampaign

ActiveCampaign

When it comes to email marketing and customer relationship management, ActiveCampaign and Constant Contact often find themselves in a head-to-head comparison. Though both serve similar end goals—helping businesses manage their email campaigns and customer relations—they have some stark differences that set them apart.


When it comes to automation and analytics, are the areas where ActiveCampaign excels. One of the biggest differences between the two is the level of automation sophistication that ActiveCampaign offers. With its CRM integrations and automation capabilities, ActiveCampaign allows businesses to create more personalized, automated customer journeys. It has a versatile set of automation tools that enable businesses to segment their audience more effectively and trigger actions based on a range of behaviors. In comparison, Constant Contact offers automation features but they are not as intricate as those found in ActiveCampaign. Moreover, ActiveCampaign has a robust...

logo constant contact

Constant Contact

The must-have marketing platform for your business

50% off for 12 months on Constant Contact

Save up to $246

logo activecampaign

ActiveCampaign

Marketing automation for your growth

90% off any annual plan for the first year.  on ActiveCampaign

Save up to $1,610

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Constant Contact

vs

logo mailerlite

MailerLite

When considering email marketing solutions, businesses often find themselves comparing MailerLite and Constant Contact. These platforms, while sharing the common goal of facilitating effective email marketing, have distinct approaches, features, and user experiences that set them apart. Understanding the core differences between these two Software as a Service (SaaS) companies can help businesses make an informed decision that aligns with their specific marketing needs.


Constant Contact showcases its extensive experience through a comprehensive set of features. Its standout aspect lies in its robust integration capabilities. The platform integrates effortlessly with a wide array of third-party applications, particularly with eCommerce platforms like Shopify. This integration prowess positions Constant Contact as a prime choice for businesses with a strong focus on eCommerce. Additionally, Constant Contact's feature set extends beyond email marketing, encompassing social media...

logo constant contact

Constant Contact

The must-have marketing platform for your business

50% off for 12 months on Constant Contact

Save up to $246

logo mailerlite

MailerLite

The powerful yet affordable email marketing solution for small businesses

Who is Constant Contact best for according to our reviewers?

  • Small Businesses: Constant Contact is suitable for small businesses due to its user-friendly interface and efficient tracking and content management features. However, some users find it costly compared to other similar programs

  • Marketing Professionals: This software is ideal for marketing professionals, offering excellent features for creating custom newsletters or surveys, and efficient campaign scheduling and email marketing options

  • Non-profit Organizations: Non-profit organizations can benefit from Constant Contact's lead capture capability and its ability to distribute segmented emails to large audiences or specific groups. However, some users have faced problems with importing contacts and customizing templates

  • Customer Support Teams: Constant Contact is praised for its excellent customer support, making it a good choice for customer support teams. However, some users have reported difficulty in cancelling their subscription and a lack of communication from the company

  • Creative Marketing Teams: This platform is ideal for creative marketing teams due to its variety of email templates and options for creating email lists quickly and easily. However, it does not allow users to tweet or add movies to share like on Reels.

  • logo constant contact

    50% off for up to 1 year on the Core and Plus plans. on Constant Contact

    Get 50% off for up to 1 year on the Core and Plus plans. on Constant Contact and up to $246 savings with Secret.

    Constant Contact reviews

    4.0

    Constant Contact rating

    4.5

    Ease of use

    4.0

    Customer service

    4.0

    Value for money

    4.0

    Likelihood to recommend

    4.1

    Features

    4 Constant Contact reviews

    4.0 (4 reviews)
    • Arthur Williams

      On hold for over 2 hours

      I was initially frustrated with Constant Contact due to their lack of communication and difficulty in cancelling my subscription. After spending over two hours on the phone, I was unable to cancel my account following the sending of my Christmas messages. I was disappointed that Constant Contact did not offer the option to cancel online, provide support for cancellations outside of normal business hours, or have a call-back option for support calls. This made me feel like they were intentionally making it difficult to cancel or pause a subscription. However, since expressing my frustrations, Constant Contact has proactively reached out to me and paused my subscription, which I appreciate. As a result, I have updated my rating.

      April 27, 2024

    • Emily W

      Effortless Marketing and List Management with Constant Contact

      I find Constant Contact to be a useful marketing campaign management tool with efficient tracking and content management features. Its spam detection capabilities are excellent and its features are easy to adapt. I'm particularly impressed with the campaign scheduling and email marketing options, which simplify the creation of marketing reports. The platform's engagement tracking is flawless, including its lead capture capability. I value its performance and user-friendliness, and I have no complaints about this solution.

      April 23, 2024

    • William Johnson

      Constant Contact: A User-Friendly Platform

      I've been using Constant Contact for several months now and I'm thoroughly impressed with its user-friendly interface

      April 16, 2024

    • Stephen J

      Constant Contact: An Unparalleled User Experience

      I firmly believe that Constant Contact is the best company in the entire universe. Their business model is innovative and intelligent, as they seem to encourage users to maintain their accounts. I find it thrilling that I have the opportunity to take a few hours to manage my email account. I feel like they treat the user as a valued customer, which is absolutely fantastic!

      April 13, 2024

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