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Constant Contact Reviews
Constant Contact Reviews
43 reviews
- 01 Is Constant Contact any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Constant Contact compare to similar software?
- 05 Who is Constant Contact best for according to our reviewers?
- 06 Constant Contact Reviews
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01 Is Constant Contact any Good? My expert Review
I have used Constant Contact quite a bit over the years and can rightfully say that it is reliable, easy-to-use, and really takes the "work" out of your email marketing campaigns. From simply preparing a local shop promo, to running larger campaigns, its scheduling and automation features save you time and effort. In addition, the analytics are a huge benefit — I recently ran a fundraiser for a nonprofit organization and was able to quickly, easily see, who opened our emails, who clicked on links, who engaged, etc., and adjust our strategy if necessary.
The customer service has always been a strong point for me, as well. When I had difficulties importing a large contact list for a client event, they walked me through the process step-by-step and we did not fall behind schedule. Immediate and knowledgeable help is what it is all about. If there is a downside, the price would be it (if you are a startup or small business and counting every penny). The social media integration is not the easiest to usar, and can be inconvenient when trying to coordinate posts across platforms.
Overall, I would continue to use Constant Contact, as it has been reliable, has great features, and has great service. It is one of the best solutions for an individual looking to prepare a professional email campaign(s) without pulling their hair out.
02 Pros and cons from reviewers
Pros from reviewers
-
Efficient tracking and content management features
Constant Contact offers robust tracking and content management features that allow users to effectively manage their marketing campaigns -
User-friendly campaign scheduling and email marketing options
Constant Contact simplifies the creation of marketing reports with its easy-to-use campaign scheduling and email marketing options -
Superior customer support
Constant Contact provides excellent customer support, assisting users in resolving issues and making necessary changes to improve their email marketing efforts -
Excellent spam detection capabilities
The software has superior spam detection capabilities that ensure your emails reach the intended recipients -
Variety of email templates
The platform offers a wide range of email templates, making it easy for users to create professional-looking emails.
Cons from reviewers
-
High cost
Constant Contact can be quite expensive, especially for small businesses. There are other marketing campaign management tools that are equally good but less expensive -
Difficulty in cancelling subscription
Some users have reported that it is difficult to cancel their subscription with Constant Contact. The process is not straightforward and requires a lengthy phone call -
Issues with importing contacts and customizing templates
Some users have reported problems with importing contacts and customizing templates. The process of verifying incoming data when importing contacts can be lengthy -
Limited automation and customization options
While Constant Contact is developing new features and tools for more complex automations/journeys, at present, the platform has some limitations with automations and the builder can be somewhat restrictive for designers. -
Limited social media integration
The platform does not allow users to tweet or add movies to share like on Reels. If users want to tailor the text to each social network, they have to create individual posts
03 Main features
Starting Price
Free Plan
Benefit from the efficiency of Automated Marketing
Grow your contact list quickly
Track and analyze your campaigns with Google Analytics Integration
Enhance engagement with social media integration
Create attractive marketing content
More details about Constant Contact plans
Starting Price
$12
/ month
Free Plan
No
Benefit from the efficiency of Automated Marketing
Grow your contact list quickly
Track and analyze your campaigns with Google Analytics Integration
Enhance engagement with social media integration
Create attractive marketing content
04 How Constant Contact compare to similar software?
Constant Contact and Brevo are two robust platforms designed to address specific aspects of customer relationship management and marketing automation. While both serve important functions, understanding their differences can help you determine which one best aligns with your business goals.
Constant Contact primarily focuses on email marketing and engagement. It excels in simplifying the creation and distribution of visually appealing email campaigns. The platform offers an array of templates, reporting tools, and list management features that are highly beneficial for businesses seeking to optimize their email marketing efforts. If your primary aim is to enhance email marketing and engagement, Constant Contact is an excellent choice.
On the other hand, Brevo takes a more comprehensive approach by combining CRM with email marketing automation. It boasts robust automation capabilities that enable businesses to deliver highly personalized and targeted email campaigns. This makes it an...
Brevo (ex. Sendinblue)
Used by 4690 members
Centralize marketing and sales tools to increase your growth
75% off the annual Starter and Standard Plans
Save up to $5,661
The main difference between Mailchimp and Constant Contact lies in their user interfaces and overall user experience. Mailchimp offers a more robust and feature-rich platform, which can be slightly more complex, especially for those with limited experience. Constant Contact, on the other hand, is known for its user-friendly and intuitive interface, making it easy for beginners to navigate.
When it comes to features, both Mailchimp and Constant Contact provide the usual functionalities we would expect from an email marketing tool. Indeed, Mailchimp provides a wider range of advanced features and customization options.
For example, the Automation feature.
Mailchimp offers a robust automation platform with a visual builder, allowing users to create complex and customized workflow based on triggers, actions, and conditions. By leveraging these tools, you can create sophisticated automation sequences that enhance your customer engagement, increase conversions, and streamline your email...
Mailchimp
Used by 1147 members
Email and Marketing Automation
30% off all plans for 12 months
Save up to $5,760
When it comes to email marketing and customer relationship management, ActiveCampaign and Constant Contact often find themselves in a head-to-head comparison. Though both serve similar end goals—helping businesses manage their email campaigns and customer relations—they have some stark differences that set them apart.
When it comes to automation and analytics, are the areas where ActiveCampaign excels. One of the biggest differences between the two is the level of automation sophistication that ActiveCampaign offers. With its CRM integrations and automation capabilities, ActiveCampaign allows businesses to create more personalized, automated customer journeys. It has a versatile set of automation tools that enable businesses to segment their audience more effectively and trigger actions based on a range of behaviors. In comparison, Constant Contact offers automation features but they are not as intricate as those found in ActiveCampaign. Moreover, ActiveCampaign has a robust...
ActiveCampaign
Used by 604 members
Marketing automation for your growth
90% off any annual plan for the first year
Save up to $1,610
05 Who is Constant Contact best for according to our reviewers?
-
Marketing Professionals
This software is ideal for marketing professionals, offering excellent features for creating custom newsletters or surveys, and efficient campaign scheduling and email marketing options -
Non-profit Organizations
Non-profit organizations can benefit from Constant Contact's lead capture capability and its ability to distribute segmented emails to large audiences or specific groups. However, some users have faced problems with importing contacts and customizing templates -
Creative Marketing Teams
This platform is ideal for creative marketing teams due to its variety of email templates and options for creating email lists quickly and easily. However, it does not allow users to tweet or add movies to share like on Reels. -
Small Businesses
Constant Contact is suitable for small businesses due to its user-friendly interface and efficient tracking and content management features. However, some users find it costly compared to other similar programs -
Customer Support Teams
Constant Contact is praised for its excellent customer support, making it a good choice for customer support teams. However, some users have reported difficulty in cancelling their subscription and a lack of communication from the company
06 Constant Contact Reviews
Constant Contact rating
Constant Contact Reviews
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Mr. Lesa Russel
Easy Scheduling, Resends to Non-Openers, and Consistent Branding
We grabbed a Joinsecret offer that brought the first year down by half, which was helpful, but what stood out after that was how easy it was to schedule emails, resend to non-openers, and keep branding consistent across campaigns
June 16, 2026
-
Oswaldo Steuber
Quick Landing Pages and Forms for List Growth Testing
I liked that the landing pages and sign-up forms were quick to set up, and since we had found a 12-month 50% savings through Joinsecret, we used that period to test list growth campaigns without feeling like we were overcommitting
June 6, 2026
-
Skye Beahan VM
Clear Reporting with Helpful Click Heat Maps
The reporting is straightforward in a good way, with clear open, click, bounce, and unsubscribe data, and the heat map for clicks helped us realize people were ignoring the button and clicking the image instead, which was useful
June 1, 2026
-
Refugio Bechtelar
Joinsecret Discount Helped During Seasonal Setup
I saw the Constant Contact Promo Code: 50% off deal on Joinsecret and used it to upgrade for a seasonal push, it did not change the product obviously but it helped during setup while we tested automations and cleaned the list
May 24, 2026
-
Chantelle Denesik
Smooth Ecommerce Integrations and Buyer Tagging
The integrations have worked well for us, especially syncing contacts from our ecommerce platform and tagging buyers for follow-up campaigns, though I did have to spend an hour setting rules the first time
May 19, 2026
-
Damon Connelly
50% Off Promo Made Upgrading Easier
We grabbed the Constant Contact Promo Code: 50% off deal through Joinsecret when we started, it made it easier to justify trying the paid plan, and we kept it because the templates and analytics were better than our old tool
May 9, 2026
-
Manda Waelchi
Simple A/B Testing and Resend to Non-Openers
The A/B subject line testing is straightforward and gave us a noticeable lift, I also like being able to resend to non-openers with a quick tweak instead of rebuilding the campaign
May 5, 2026
-
Karlene Reynolds
Reliable Basics with Organized Contact Tagging
What I appreciate most is that it does the basics reliably, and when we imported contacts, tagged them by source, and built separate sends for customers versus leads, the process felt organized rather than technical
April 28, 2026
-
Corey Medhurst
Helpful Support for Imports and Compliance
Customer support was actually useful when I botched an import, they helped map fields and fix duplicates, and I appreciate the clear prompts for permission and compliance
April 21, 2026
-
Daron Labadie
Strong Deliverability with Mobile Previews
Deliverability has been solid for our local retail list, and the spam-check plus preview on mobile helped reduce those “why does this look weird on my phone” complaints
April 12, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.