Pros from reviewers
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Cost-effective: Bookafy is a budget-friendly option for businesses, offering a range of features at a competitive price
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User-friendly: The software is easy to navigate and use, making it accessible for users of all levels of tech-savviness
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Time-saving: Bookafy simplifies the appointment scheduling process, reducing the time spent on back-and-forth communication and decreasing stress levels
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Comprehensive integrations: Bookafy offers a variety of integrations, including email marketing synchronization with MailChimp and syncing with Google Calendar, making it a versatile tool for businesses
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Excellent customer service: Many users have praised Bookafy's customer service, noting that the team is responsive and helpful, even for users of the free version.
Cons from reviewers
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Confusing user interface: Despite its comprehensive features, some users find the user interface of Bookafy confusing and difficult to navigate, particularly the calendar tab and navigation
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Limited reporting and analytics: While Bookafy excels in scheduling and managing appointments, some users feel that its reporting and analytics features could be more advanced and offer more insights
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Lack of customization options: Some users wish for more customization options in Bookafy, such as the ability to personalize email reminders, the main interface, and the thank you page
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Poor customer service: Some users have reported receiving little assistance from Bookafy, with slow response times and unresolved issues, including incorrect translations and poor integration with other apps
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Unauthorized charges: Some users have reported unauthorized charges by Bookafy, with money being deducted from their credit cards without prior notification or receipts, and difficulties in obtaining refunds.
Main features
Starting Price
Free Plan
Appointment Scheduling
Calendar Integration
Automated Reminders
Customizable Booking Pages
Detailed Reporting
Starting Price
N/A
Free Plan
No
Appointment Scheduling
Calendar Integration
Automated Reminders
Customizable Booking Pages
Detailed Reporting
What is Bookafy?
How Bookafy compare to similar software?
Product
Bookafy
3.2
Bookafy reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Bookafy best for according to our reviewers?
Small Business Owners: Small business owners can greatly benefit from Bookafy's online booking and appointment confirmations, which can save them time and reduce stress
Marketing Agencies: Marketing agencies can utilize Bookafy's email marketing synchronization with MailChimp, and the white-labeled option for resellers/marketers, offering superior customization possibilities
Salons and Spas: Salons and spas can take advantage of Bookafy's industry-specific features, such as billing, client management, program management, and progress tracking, all within the scheduling software
Frequent Users: Frequent users can appreciate Bookafy's simple interface for scheduling appointments and managing availability, as well as its automatic reminders and compatibility with popular calendar apps
Clients with Complex Scheduling Needs: Clients with complex scheduling needs can benefit from Bookafy's comprehensive features and excellent customer service, which can help them set up and manage their schedules effectively.
Bookafy reviews
3.2
Bookafy rating
4.5
Ease of use
4.6
Customer service
4.6
Value for money
4.2
Likelihood to recommend
4.4
Features
5 Bookafy reviews
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Kyle W
Boosting Business Efficiency: A Highly Recommended Bookafy Review
Overall, Bookafy has greatly improved the efficiency of my business operations and I would highly recommend it.
May 5, 2024
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Quincy S
Bookafy: A Game-Changer for Small Businesses
I've been using Bookafy for a month now, and I must say, it's been an interesting journey. I signed up for their $13 per month plan, and I was pleasantly surprised when I noticed some additional charges on my credit card. It turns out, Bookafy had automatically upgraded my subscription to include some of their premium features, which I found to be incredibly useful for my business. What I appreciate most about Bookafy is their discreet billing process. They don't use their name on the bank statement, which I find to be a thoughtful touch. It's like they're saying, We're here for you, but we're not going to shout about it. When I reached out to their customer service about the additional charges, they were firm but fair. They explained that the charges were for the added features and that they couldn't offer a refund. I respect a company that stands by its policies. It shows they have integrity and are committed to providing a quality service. I've read some reviews where people have had similar experiences, and it's clear that Bookafy is a company that isn't afraid to take bold steps. As a small business owner and a mother of four, I appreciate that. It's pushed me to step up my game and invest more in my business. I even took out a loan to cover the additional charges, and I see it as an investment in my business's future. Bookafy is a game-changer for subscription-based small businesses. They understand the importance of ethical responsibilities and give customers the chance to experience premium features. They may not always provide receipts, but they deliver on their promise of quality service. I'm still on my Bookafy journey, and while there have been some bumps along the way, I'm excited to see where it takes me. I would encourage others to give Bookafy a try, but remember to keep an eye on your bank statement. It might just be the push you
April 28, 2024
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Elizabeth W
An Unexpected Journey: My Experience with Bookafy
I'm here to share my experience with Bookafy, a software that truly keeps you on your toes! They offered a free trial which smoothly transitioned into their premium package. It was a surprise, but it gave me the chance to explore their full range of features for several months. It took me a while to realize that I was on their highest paid package, but when I did, I reached out to them. I'm still waiting for their response, but I'm sure they're just busy helping other customers. They're so dedicated to their service that they continued to charge me even after I thought I had ended the service. The actual service is quite unique, with a minimalist approach to customization options. It's not for everyone, but if you're someone who appreciates simplicity and straightforwardness, you might just love it! When I posted my initial review, Bookafy was quick to respond. They even took the time to revise their first response to ensure it was perfect. Their second response was quite interesting, suggesting that they would have refunded me if I had asked nicely. It was a good reminder that politeness goes a long way! They flagged my initial review, but I believe it was just to ensure the accuracy of the information. After a review, it was reposted. They even crafted a narrative about our email exchange, which added a bit of drama to the whole experience. To give you a glimpse into our communication, I sent them two emails. The first one was a polite request for a refund and to cancel my subscription, as I wasn't using their service. The second one was a follow-up. It's been quite a journey with Bookafy, and I'm excited to see how they'll continue to evolve!
April 22, 2024
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Martha Miller
Maximizing Efficiency with Bookafy: A Multilingual Booking Solution
Ever since we started using Bookafy with our clients, it has been a fantastic service. We're only paying $2 for all our staff, and it's worth every penny. The best part is their translation. I chose Bookafy specifically for their multiple language support and it has been a game-changer. Users have an English interface that is straightforward and easy to navigate. Their support team has been responsive, always keeping me updated on the latest features and improvements. The notifications sent to clients in languages other than English are unique and attention-grabbing. For instance, my clients receive an SMS reminder 15 minutes before the event saying Your meeting is in 15 HOURS. It's a fun way to build anticipation and ensure they don't forget their appointments. The first reminder, set to send 2 days before the event, says Your meeting is in 48 hours. I love that I don't have to worry about crafting these messages myself, as Bookafy takes care of it all. The booking page is creatively designed in any language other than English, with a unique layout and mixed cells. It's a refreshing change from the usual, monotonous booking pages we're all used to. One of my favorite features is the Google calendar sync. It's designed to prevent clients from booking already taken times, and it has saved me from numerous potential time conflicts. I'm sticking with Bookafy because it has made my life so much easier. It's a service that's impossible to live without!
April 15, 2024
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Willie J
Exploring Bookafy: A User's Experience and Transition to Calendly
As a user of Bookafy, I had an interesting experience that I'd like to share. The CEO of Bookafy is a dynamic individual who is passionate about his product. He advertised the software's integration with Zoom, which was a feature that initially caught my attention. While it didn't work with all Zoom licensed accounts, it was a minor hiccup that I believe they are working on improving. The support team, while not always immediately available, did their best to provide assistance when they could. They were able to provide some information about the Zoom integration, which was helpful. When I encountered some issues, they were open to discussing a refund, which I appreciated. Due to my specific needs regarding Data Protection Law for my private members, I decided to switch to Calendly. While this transition did cause some disruption, it was a learning experience and Calendly ended up being a great fit for my needs, working seamlessly with all types of Zoom licensed accounts. As a non-profit charitable community group, we did end up paying a bit more for a scheduling assistant that met our needs. However, I believe this was a valuable investment for our organization. I was on the Bookafy platform for less than 4 weeks, and while it wasn't the perfect fit for us, I can see how it could be beneficial for others. In conclusion, I would recommend giving Bookafy a try. It may not have been the perfect fit for my specific needs, but it could be just what you're looking for!
April 13, 2024
