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Guideline Retirement reviews
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3.5 (4 reviews)

Guideline's retirement planning software is a tool designed to assist in preparing for retirement. It offers customizable retirement plans and accounts, enabling users to save and organize for their future retirement securely. The software provides a streamlined approach to retirement planning, ensuring peace of mind for both individuals and employers managing employee retirements. Its user-friendly interface and customizable features make it an ideal solution for effective retirement preparation.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Guideline Retirement?
  • 04How Guideline Retirement compare to similar software?
  • 05Who is Guideline Retirement best for according to our reviewers?
  • 06Guideline Retirement reviews

Pros from reviewers

  • Easy setup and integration with payroll systems: Guideline Retirement software is praised for its ease of setup and seamless integration with payroll systems, particularly Gusto. This feature simplifies the process of setting up and managing 401k accounts for both administrators and employees

  • User-friendly interface: The software is described as user-friendly, making it easy for both administrators and employees to navigate and manage their accounts. This reduces the need for user support and makes the provision of 401k hassle-free

  • Comprehensive investment options: Employees appreciate the range of investment options provided by Guideline Retirement. This allows them to tailor their retirement plans according to their financial goals and risk tolerance

  • Efficient administrative handling: Guideline Retirement is commended for its efficient handling of all administrative aspects of retirement accounts. This includes tasks such as employee contributions, new hires, terminations, and employer contributions, which are handled accurately and promptly

  • Detailed investment overview: The software provides a detailed breakdown of each dividend and investment, giving users an easy view of their investments and portfolio performance. This feature allows users to monitor their investment growth and make informed decisions about their retirement plans.

Cons from reviewers

  • Poor customer service: Many users have reported issues with Guideline's customer service, including slow response times, unhelpful responses, and a lack of follow-up communication

  • Difficulty withdrawing funds: Several users have experienced significant delays and complications when attempting to withdraw their funds, with some even considering legal action due to the length of time it takes

  • Limited features and investment options: Some users have found that Guideline lacks certain features and has limited investment options, which can be problematic for growing businesses

  • Issues with automatic enrollment: Some employees have reported being automatically enrolled in the service without their knowledge or consent, leading to unexpected payroll deductions

  • Introduction of user fees: Despite initially advertising no user fees, Guideline introduced these charges a few years ago with little warning, which some users have found frustrating and misleading.

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Main features

Starting Price

$49

/ month

Free Plan

No

Plan for the future with peace of mind

Benefit from smart investments

Gain tax advantages

Flexible retirement planning

Save on fees

What is Guideline Retirement?

Guideline retirement is a platform that provides comprehensive retirement planning services for both individual savers and company employees. It offers customized retirement plans for businesses of all sizes, including self-employed individuals. Guideline automates tasks such as record keeping, compliance testing, and investment management, simplifying the management of retirement plans and accounts. It also empowers employees to manage their retirement savings through a user-friendly dashboard, providing access to their accounts, tracking of savings progress, personalized recommendations, and educational webinars on investing. Guideline's services aim to ensure a comfortable retirement by enabling efficient and peaceful saving.
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Who is Guideline Retirement best for according to our reviewers?

  • Small Business Owners: These are individuals who own small businesses and are looking to offer a 401(k) to their employees. Guideline Retirement is simple to implement and integrates well with payroll systems like Gusto, making it a suitable choice for small businesses

  • Payroll Administrators: These are individuals who handle payroll in a company. The software integrates seamlessly with payroll systems, making it easy to set up a 401(k) account for an employee. However, the software may not be suitable for larger companies with more complex payroll needs

  • Employees: These are individuals who are enrolled in the 401(k) plan offered by their employer. They appreciate the easy view of their investments and portfolio performance with detailed breakdowns of each dividend and investment. However, some employees have reported issues with automatic enrollment and difficulty in withdrawing funds

  • Retirement Plan Sponsors: These are individuals or companies that set up and manage retirement plans for employees. They may find the software easy to use with simple data upload and employee update features. However, some sponsors have reported issues with customer service and compliance testing

  • Individual Investors: These are individuals who are using the software to manage their own retirement investments. They find the software user-friendly and appreciate the investment options. However, they may face issues when trying to withdraw or transfer funds.

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    Guideline Retirement reviews

    3.5

    Guideline Retirement rating

    3.9

    Ease of use

    3.3

    Customer service

    3.5

    Value for money

    4.0

    Likelihood to recommend

    3.4

    Features

    4 Guideline Retirement reviews

    3.5 (4 reviews)
    • Walter E

      Experiencing the Ease of Guideline Retirement Plan

      I was pleasantly surprised when my employer introduced us to a new 41K plan called Guideline Retirement. It was an automatic enrollment, which was a great convenience as it saved us the hassle of going through the tedious sign-up process. The automatic payroll deduction was set up seamlessly, and we were informed about it through an email. The best part was that we didn't even have to lift a finger - everything was taken care of for us. It was only after the first deduction that we fully realized the benefits of this plan. Our employer was very supportive and directed us to contact Guideline for any queries or if we wished to unenroll. The process was so simple that all we had to do was create an online portal on their website. This gave us the flexibility to manage our plan and even opt-out if we wished to. I'm really considering sticking with this plan and I'm excited to see how it will help secure my financial future.

      April 29, 2024

    • Rowan

      Disappointing Experience with Guideline Retirement

      I'm thinking about switching from Guideline. Its main advantage is its connection to our payroll provider, making it easy to set up a 401(k) account for an employee. However, I'm disappointed that employees can't borrow from their 401(k) to buy a home. I had a bad experience when we had to furlough all staff and rehire them later, as Guideline was slow to help and it was chaotic. As an administrator, I feel like I have to go through a lot of trouble to get basic information. This is very frustrating. The vendor responded to my complaints, offering to help resolve the issue and providing a contact number for their Account Management team. They also shared an article about their loan policy and assured me of their commitment to excellent customer service. They promised to investigate and resolve any issues to improve their product and processes.

      April 22, 2024

    • Bruce Miller

      Convenient Mobile App for Easy Retirement Savings Monitoring

      Lastly, the mobile app was very convenient and allowed me to check on my retirement savings anytime, anywhere.

      April 16, 2024

    • Amy

      User-Friendly Retirement Software: Guideline Review

      I found the software Guideline Retirement to be incredibly user-friendly and intuitive

      April 13, 2024

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