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Hootsuite reviews
4.2 (5 reviews)

Hootsuite is a comprehensive social media management platform enabling businesses to effectively manage their online presence, engage with audiences, and evaluate their campaign success. It offers features such as scheduling, monitoring, and analytics, helping businesses streamline their social media tasks, save time, and make informed decisions to enhance their social media performance. Hootsuite is a valuable tool for businesses aiming to optimize their social media strategies.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Hootsuite?
  • 04How Hootsuite compare to similar software?
  • 05Who is Hootsuite best for according to our reviewers?
  • 06Hootsuite reviews

Pros from reviewers

  • Efficient handling of multiple accounts: Hootsuite allows users to manage multiple social media accounts simultaneously, making it an excellent tool for marketing or social media management

  • Advanced scheduling capabilities: Users can schedule posts weeks in advance, simplifying the process of content planning and ensuring consistent social media activity

  • User-friendly interface: Hootsuite is praised for its intuitive and easy-to-navigate interface, allowing even beginners to start using it immediately

  • Comprehensive statistical reports: Hootsuite provides detailed reports on social media reach and interaction, aiding in the tracking and evaluation of social media campaigns

  • Collaboration and security features: Hootsuite offers collaboration tools for team work and communication, as well as security features like two-factor authentication, which are crucial for managing sensitive data on social media accounts.

Cons from reviewers

  • Insufficient analytics: Despite its ability to handle multiple accounts and schedule posts, users have found Hootsuite's analytics to be lacking, suggesting that better data can be obtained directly from the social media platforms

  • High cost: Some users find Hootsuite to be more expensive than its competitors, making it potentially too costly for smaller businesses or individuals

  • Outdated interface: While initially innovative, some users now find Hootsuite's interface to be somewhat outdated compared to other software like Adobe

  • Limited features in free version: Some features, such as message alerts and advanced tools, are exclusive to the paid version, which can be a disadvantage for those starting with a small budget or only using one network

  • Billing issues: Several users have reported unexpected charges, difficulty cancelling subscriptions, and poor customer service in resolving these issues.

Main features

Starting Price

$105

/ month

Free Plan

No

Social listening

Analytics

Team collaboration

Content curation tools

Multi-platform integration

What is Hootsuite?

Hootsuite is a robust social media management software designed to help businesses optimize their online presence. It allows users to manage and schedule posts on various social media platforms, monitor brand mentions, engage with audiences, track post performance, and analyze social media data. Hootsuite also offers advanced team collaboration features and extensive app integrations, making it suitable for businesses of all sizes. It aims to simplify social media strategy management, save time, and boost online visibility.
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Hootsuite

vs

logo hubspot

HubSpot

HubSpot and Hootsuite are two prominent SaaS platforms in the world of digital marketing and social media management, with both tools catering to distinct requirements and aspects of online businesses. While they do share some similarities, understanding their principal differences is important in making an informed decision for your startup and team.


HubSpot is renowned for its specialization in inbound marketing and sales automation. It offers a comprehensive suite of tools designed to attract, engage, and delight customers. On the other hand, Hootsuite’s niche lies in social media management, excelling in simplifying the complexities of managing multiple social media platforms. Hootsuite allows you to schedule posts, monitor social media activity, and engage with your audience effectively.


In terms of pricing, both platforms offer flexible plans to cater to businesses of varying sizes. HubSpot provides a range of pricing tiers, scaling with the features and services required, while...

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Hootsuite

Connect, engage, amplify: All in one suite!

logo hubspot

HubSpot

CRM, marketing automation & customer service software suite

75% off for 1 year on HubSpot

Save up to $7,000

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Hootsuite

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logo socialbee

SocialBee

Understanding the key differences between SocialBee and Hootsuite is essential to choosing the best social media management solution for your business. While both platforms excel at helping businesses manage their social presence, each caters to different needs and strategies.


SocialBee is designed with a strong focus on streamlined content organization. Its category-based scheduling system enables users to group posts by type or campaign and create recycling schedules for consistent engagement. This feature makes it easy to maintain a balanced content mix and ensures evergreen content reaches audiences repeatedly without manual effort. Additionally, SocialBee offers a customizable post preview, in-depth analytics, and collaboration features that empower teams to plan, schedule, and analyze their social media strategy efficiently.


Hootsuite, meanwhile, is renowned for its robust analytics, social listening, and multi-account management features. It’s a platform particularly...

Hootsuite Logo

Hootsuite

Connect, engage, amplify: All in one suite!

logo socialbee

SocialBee

Social media management tools

50% off the plan of your choice for 6 months on SocialBee

Save up to $237

Who is Hootsuite best for according to our reviewers?

  • Social Media Managers: Professionals who handle multiple social media accounts and require a tool to schedule posts and monitor activity across platforms

  • Small Businesses: Businesses with limited budgets that need a user-friendly tool for social media management, but may find Hootsuite's pricing a bit steep

  • Apprentices or Beginners: Individuals new to social media management who can benefit from Hootsuite's easy-to-use interface, but may find some features outdated compared to other software like Adobe

  • Teams: Groups that require collaboration tools for collective work, task delegation, and internal communication, and value the security features Hootsuite provides for managing sensitive data

  • Individuals with Growing Businesses: Users who need a comprehensive tool to grow their social media presence and business, and appreciate features like content management and scheduling, despite the learning curve associated with mastering Hootsuite's robust features.

  • Hootsuite reviews

    4.2

    Hootsuite rating

    4.5

    Ease of use

    4.0

    Customer service

    4.2

    Value for money

    4.0

    Likelihood to recommend

    4.3

    Features

    5 Hootsuite reviews

    4.2 (5 reviews)
    • Elijah S

      Improved Productivity with Scheduled Posts

      the ability to schedule posts in advance has significantly improved my productivity. The interface is user-friendly and intuitive, making it easy to navigate even for beginners

      May 4, 2024

    • Briony S

      Learning from a Surprise Transaction: My Positive Experience with Hootsuite's Customer Service and Secure Payments

      I was pleasantly surprised to see a £1.3k transaction from my bank account, which was a result of my dormant Hootsuite account. I took this as an opportunity to engage with their customer service and was impressed by their prompt response. I also got a chance to interact with PayPal and raise a merchant dispute, which was a learning experience. In the process, I had a productive conversation with my bank and decided to revamp my account settings, including all outgoing payments. This was due to the recurring payment set up on my account, which I found to be a convenient feature. If you're ever in a similar situation with PayPal, I'd recommend activating your buyer's protection. It's a great feature that ensures your transactions are secure. I must say, this experience has taught me a lot about managing my online transactions and I would highly recommend Hootsuite for their proactive customer service and secure payment methods. It's definitely worth a try!

      April 28, 2024

    • Rose

      Mastering Social Media with Hootsuite

      I find Hootsuite excellent for handling multiple accounts, particularly in marketing or social media management. I value the ability to see multiple accounts simultaneously and schedule posts weeks ahead. However, I think the analytics are insufficient and feel that better data can be obtained directly from the social media platforms.

      April 23, 2024

    • Louis Miller

      Appreciating the Value of Hootsuite: A Personal Experience

      I am absolutely thrilled with Hootsuite! I initially subscribed a year ago to try out the app and even though I decided to discontinue my subscription, I was pleasantly surprised to see the value it still offered. I may not have the app installed anymore, but the fact that I was billed over £12 for it just goes to show the premium features and services it provides. I've sent out some emails and am eagerly awaiting their response. I feel truly invested in this company!

      April 13, 2024

    • Isabella Miller

      Hootsuite: A Game Changer for Social Media Management

      I've been using Hootsuite for a while now and it's been a game changer for my social media management

      April 13, 2024

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