Pros from reviewers

• Unified HR system: Paycom provides a unified system for HR tasks and processes, making it an excellent tool for small to medium-sized businesses. It simplifies HR and payroll tasks, boosting productivity by minimizing the time spent managing time, information, and benefits.

• Performance Management: The performance management feature allows efficient monitoring and management of team performance. Instead of resource-intensive annual performance reviews, notes can be added throughout the year, making end-of-year performance evaluations much easier.

• Expense Management: Paycom expense streamlines the process of submitting and approving team and department expenses. It allows the creation of expense templates for recurring monthly expenses, saving significant time and effort.

• Benefits Management: The benefits management feature simplifies the potentially complicated process of researching, understanding, and enrolling in company-sponsored benefits. A single dashboard displays all employee benefits, making it easy to find what is needed and make changes as necessary.

• User-friendly: Paycom is very user-friendly and easy to use. It conveniently displays leave balance and future accruals, sends reminders about missing or editing punches, and makes setting up direct deposit straightforward. It also allows easy reviewing of weekly hours, approving time, and requesting time off.

Cons from reviewers

• Difficulty accessing the time clock: Some users have reported that accessing the Paycom time clock can be time-consuming, potentially causing late clock in/out.

• Lack of demo account: Unlike many of its competitors, Paycom does not provide a demo account, which can make it difficult for potential users to fully understand the system's capabilities before committing to it

• Inexperienced transition and payroll teams: Some users have reported that the transition and payroll teams they worked with were inexperienced and lacked a thorough understanding of their own system, leading to unexpected issues and complications

• Complex HR and Admin management side: While the employee interface is generally user-friendly, some users have found the HR and Admin management side to be extremely complicated and difficult to set up, requiring a significant amount of effort

• Issues with time punch change requests: There have been reports of issues with updating time punch change requests on both the employee and supervisor screens, which can lead to over corrections due to lag