Pros from reviewers
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Customizable and versatile: Talkwalker is highly customizable, allowing for endless possibilities in social monitoring and data compilation. It is particularly useful for creating customized reports directly on the platform or via email
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Accurate social sentiment analysis: Compared to other similar tools, Talkwalker provides more accurate calculations of social sentiment, which is crucial for managing brand reputation
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User-friendly with comprehensive features: Talkwalker is easy to navigate and offers numerous features such as widgets, reporting features, and the ability to send emails to users and monitor crises. It also provides a separate dashboard for managing multiple clients
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Effective for data visualization and analytics: Talkwalker improves data visualization and understanding of analytics metrics. It provides numerous filters for refining data and offers impressive and user-friendly visualization
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Excellent for brand monitoring and trend identification: Talkwalker is useful for monitoring brand names and identifying trends and topics related to specific brands or products. It can scan a wide range of web properties for keywords or hashtags, making it an effective tool for tracking potential crisis events.
Cons from reviewers
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Limited functionality: Talkwalker primarily functions as a social media listening tool and does not provide a comprehensive solution that includes advertising spends and content management
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Data accuracy issues: There have been instances where the data mining and sentiment tagging have been found lacking, and discrepancies have been noticed between the dashboard data and the downloaded data
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Limited social media listening capabilities: Due to Facebook's API restrictions, Talkwalker's listening capabilities on Facebook and Instagram are limited
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Inaccurate sentiment analysis: The automatic sentiment analysis of mentions is not entirely accurate, often requiring manual corrections
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High pricing: Compared to other similar platforms, Talkwalker's pricing is considered quite high.
Main features
Starting Price
Free Plan
Social Media Analytics
Real-Time Monitoring
Image Recognition
AI Capabilities
Multilingual Support
Starting Price
N/A
Free Plan
No
Social Media Analytics
Real-Time Monitoring
Image Recognition
AI Capabilities
Multilingual Support
What is Talkwalker?
How Talkwalker compare to similar software?
Product
Talkwalker
4.0
Talkwalker reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Talkwalker best for according to our reviewers?
Social Media Managers: These professionals can use Talkwalker for social monitoring and compiling data for reports. The tool is particularly accurate in calculating social sentiment and allows for the creation of customized reports directly on the platform or via email
PR and Crisis Management Teams: Talkwalker is useful for these teams as it allows for quick navigation, sentiment management, and crisis monitoring. It also offers widgets, reporting features, and the ability to send emails to users
Data Analysts: This group can benefit from Talkwalker's data visualization and understanding of analytics metrics. The tool provides numerous filters for refining data and a separate dashboard feature for managing multiple clients
Marketing Teams: Talkwalker provides comprehensive data and indicators, offering a broad view on various topics. It's beneficial for campaign analysis and audience segmentation, and supports complex queries and sophisticated analyses. It also allows for tracking communication campaigns and analyzing results
Brand Managers: These professionals can use Talkwalker to monitor brand names and identify trends and topics related to specific brands or products. The software scans a wide range of web properties for keywords or hashtags, making it useful for tracking potential crisis events.
Talkwalker reviews
4.0
Talkwalker rating
4.5
Ease of use
4.5
Customer service
4.1
Value for money
4.2
Likelihood to recommend
4.3
Features
6 Talkwalker reviews
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Johnny Miller
Talkwalker: A PR Manager's Reputation Tracking Tool
As a PR manager, Talkwalker has been instrumental in tracking our online reputation. Its sentiment analysis feature helped us understand public perception towards our brand and take corrective measures when necessary
May 11, 2024
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Betty Brown
Talkwalker: Great Presentation, Lacking in Data Mining Capabilities
I have mixed feelings about Talkwalker. It has improved my data visualization and understanding of analytics metrics, but my overall experience has been less than stellar. I appreciate the numerous filters it provides, allowing me to refine my data. Its visualization is impressive and user-friendly, and I enjoy the separate dashboard feature for managing multiple clients. However, I find its data mining and sentiment tagging lacking, and I question the accuracy of its data. I also noticed discrepancies between the dashboard data and the downloaded data. I switched to Talkwalker due to an organizational decision and because our previous tool, Sysomos, had issues with data inefficiency and server problems.
May 7, 2024
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Grey D
Effortless Brand Monitoring for Strategic Insights
it allowed me to monitor brand mentions across various platforms with ease. The insights provided were invaluable in shaping our brand strategy
April 30, 2024
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Patrick C
Talkwalker: A Swift, User-Friendly Tool for Effective Social Media Monitoring
I find Talkwalker to be user-friendly and a significant improvement from Social Studio. I don't regret making the switch. It's quick, easy to navigate, and extremely useful in managing sentiment. I'm a fan of the widgets, reporting features, and additional perks like being able to send emails to users and monitor crises. However, I do find it restrictive that it only functions as a social media listening tool and doesn't provide a comprehensive solution that includes advertising spends and content management. I switched to Talkwalker because it offers more in terms of social media monitoring and analysis.
April 21, 2024
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Grace Davis
Challenging UX and Outcomes with Talkwalker
I find the user experience of Talkwalker clunky and the results it provides can essentially be obtained from Google trends or other free sources. However, I really appreciate the word cloud feature.
April 14, 2024
