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WordPress.com reviews
3.5 (4 reviews)

WordPress.com is an essential tool for launching an online business. It provides access to pre-designed themes for quick website creation. Users have the flexibility to edit these themes or build a unique site from scratch using the intuitive drag-and-drop system. This platform simplifies the process of establishing an online presence, making it accessible to users with varying levels of technical expertise.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is WordPress.com?
  • 04How WordPress.com compare to similar software?
  • 05Who is WordPress.com best for according to our reviewers?
  • 06WordPress.com reviews

Pros from reviewers

  • Easy to use: WordPress.com is known for its user-friendly interface, making it easy for beginners to create and manage their websites

  • High customizability: The platform offers high customizability, allowing users to tailor their websites to their specific needs and preferences

  • Wide range of plugins: WordPress.com supports a wide range of third-party plugins, enhancing its functionality and improving the design of websites

  • Excellent customer support: Many users have praised the customer support of WordPress.com, stating that they are available 24/7 and always do their best to assist

  • Cost-effective: Compared to other platforms, WordPress.com is considered a cost-effective solution for creating and managing websites.

Cons from reviewers

  • Lack of live support: WordPress.com does not offer live support, which can be a significant drawback for users who need immediate assistance. The only support available is through the community forum, which is not guaranteed as it's provided by random users

  • Absence of specific error details: When a site crashes, WordPress.com does not provide specific error details, forcing users to examine each plugin individually, which can be time-consuming and frustrating

  • High maintenance and security issues: The use of many plugins can cause the site to break with a simple PHP update, leading to more maintenance and costs. The platform is also frequently targeted, requiring constant security vigilance

  • Limited SEO features: The premium version of WordPress.com lacks SEO features. For instance, it shows the date in the article slug which can't be removed, and the Robot.txt disallows bingbots. These can't be changed unless users upgrade to the business plan, which is significantly more expensive

  • User-unfriendliness for beginners: WordPress.com can be complicated and time-consuming to understand, particularly for beginners or affiliates. This can make the platform less appealing for those who are new to website building or affiliate marketing.

Main features

Starting Price

$9

/ month

Free Plan

Yes

Create a professional email

Automatic backups and updates

Analyze and enhance your statistics

An always available support

A quick and intuitive editor

What is WordPress.com?

WordPress.com is a widely used Content Management System (CMS) that allows users to easily design and manage websites, including e-commerce stores, showcase sites, or portfolios. It is user-friendly and does not require any technical coding knowledge. Users can choose from various themes and customize them to fit their brand image. WordPress also offers over 55,000 plug-ins to add functionalities to the website, allowing it to grow with the business. It also provides easy website management features like creating drafts, scheduling blog posts, and securing page access with passwords. Currently, 43% of the world's websites are built using WordPress, including those of major companies like Slack, Disney, Facebook, Bloomberg, Salesforce, and CNN.
logo wordpress.com

WordPress.com

vs

logo hubspot

HubSpot

If you're wondering what the main difference is between HubSpot and WordPress website creation software, we'd say it all depends on your objective. The WordPress platform is the one to consider if you want to create a site for your start-up without spending too much time or money on it. However, if you're looking for a site creation platform with full digital marketing functionality, then HubSpot is the best choice. In short, WordPress is ideal for designing a website, while HubSpot is relevant for developing a sales and marketing strategy.


WordPress has a lot going for it if you're looking for a tool that's easy to get to grips with and allows you to roll out a simple but attractive site as quickly as possible. Flexible and customisable, WordPress is also a free, open source solution. So you can start using it straight away, without spending any money, while benefiting from the support of a massive community of users and developers. However, if you want to go further, you may need...

logo wordpress.com

WordPress.com

Create your website rapidly and easily, and start selling online in no time

20% off any plan on WordPress.com

Save up to $108

logo hubspot

HubSpot

CRM, marketing automation & customer service software suite

75% off for 1 year on HubSpot

Save up to $7,000

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WordPress.com

vs

logo clickfunnels

ClickFunnels

ClickFunnels and WordPress are user-friendly e-commerce tools that allow you to create websites, sales pages, e-commerce stores, and sales funnels. However, the focus of each product is different and may guide your decision as to which is right for your business. WordPress is a dedicated CMS that accommodates a range of websites, including landing pages and online stores via plug-ins such as WooCommerce. You can also use WordPress to build sales funnels using plug-ins like FunnelKit or WP Funnels. WordPress is a highly customizable platform thanks to the large number of design themes and plug-ins it offers. 


ClickFunnels focuses on building sales funnels, but it extends to a broader range of use cases. With ClickFunnels, you can create websites, landing pages, email marketing, online courses, and marketing workflows. You can also build an e-commerce site using ClickFunnels (a dedicated e-commerce feature is in development). The other significant difference between the platforms...

logo wordpress.com

WordPress.com

Create your website rapidly and easily, and start selling online in no time

20% off any plan on WordPress.com

Save up to $108

logo clickfunnels

ClickFunnels

All-in-one sales funnel management

1 month free on the Pro plan on ClickFunnels

Save up to $197

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WordPress.com

vs

logo webflow

Webflow

Webflow is built for designers, and site owners that don’t want to bother learning how to add plugins, and use every add-on that might help their site. It’s easier to use, but less customizable. By contrast, WordPress is better for site owners that want more control over their site UX, and functionality. You’ll spend some time getting used to the Gutenberg editor, and adding all the right plugins. But after learning how to use everything, you’ll be able to get more out of your WordPress site.


This difference is also clear in the built-in features of the tools. Webflow offers things like hosting, a proprietary page builder, and more. To get the same in WordPress, you’d need to use other services, and install several plugins.


This has an implicit effect on security too. You can expose your site to a lot of cyber threats if you’re just adding plugins without taking any step to secure them. While you can count on each plugin developer to take some security measures themselves, you’re...

logo wordpress.com

WordPress.com

Create your website rapidly and easily, and start selling online in no time

20% off any plan on WordPress.com

Save up to $108

logo webflow

Webflow

Create powerful websites, without having to code.

1 year free on a CMS site plan on Webflow

Save up to $348

Who is WordPress.com best for according to our reviewers?

  • Web Designers: WordPress.com is highly recommended for web designers due to its seamless web design experience, adaptability, and user-friendly interface. It supports a wide range of third-party plugins, enhancing its functionality and improving designs

  • Web Developers: This platform is suitable for web developers due to its high customizability and the ability to incorporate various plugins or even create their own. It enables the construction of websites without coding and the establishment of an ecommerce site in a few hours

  • Small Business Owners: WordPress.com is suitable for small businesses and DIY websites. It's easy to install and offers a wide range of plugins. However, the multitude of plugins can make the website hard to manage, with something breaking almost daily

  • Bloggers: WordPress.com is mainly a blogging platform. It's excellent as a blog, but the multitude of plugins can make the website hard to manage. It's also frequently targeted, requiring constant security vigilance

  • Novice Users: WordPress.com has plenty of resources available for beginners, which helps to shorten the learning curve. However, it could be more user-friendly and less complicated to understand.

  • WordPress.com reviews

    3.5

    WordPress.com rating

    4.5

    Ease of use

    4.7

    Customer service

    4.6

    Value for money

    4.3

    Likelihood to recommend

    4.5

    Features

    4 WordPress.com reviews

    3.5 (4 reviews)
    • Christian C

      Unlocking Web Design Potential with WordPress

      WordPress offers me a seamless web design experience and enables me to fulfill my clients' project expectations. It's an excellent CMS and I strongly recommend it to anyone interested in web design. It's the most adaptable and user-friendly CMS I've used, surpassing alternatives like Drupal. WordPress simplifies the web-building process and supports a wide range of third-party plugins, enhancing its functionality and improving my designs. There are plenty of resources available for beginners, which helps to shorten the learning curve. The flexibility I have when working on my projects with WordPress is unparalleled. However, a significant drawback is the absence of live support. The only support available is through the community forum, which is not guaranteed as it's provided by random users. I switched to WordPress from Drupal because, while Drupal is decent, it's not as easy to use and doesn't meet my needs.

      April 28, 2024

    • Juan

      Versatility of WordPress.com for Web Development

      As a professional web developer, I find WordPress.com to be an incredibly versatile platform

      April 23, 2024

    • Philip

      Switching to WordPress.com: A Cost-Effective, Feature-Rich Website Platform

      I've recently made the switch to WordPress.com and I'm thrilled with my decision! Initially, I was considering Ionos, but the cost was around $19. WordPress.com offered me a more budget-friendly alternative. I was able to transfer my domain for a mere $52, which was a pleasant surprise! What really impressed me was their unique creator plan. It's a comprehensive package that unlocks a plethora of features like plugins and themes. Yes, it's priced at $3, but considering the value it offers, I find it to be a worthwhile investment. One thing I appreciate about WordPress.com is their transparency. They don't automatically include all features in the basic plan, but they do offer them in their specialized plans. This allows me to choose exactly what I need and pay for what I use. What's more, I discovered that I could use my backed-up website files to restore my site, but this feature is part of the creator plan. It's a small price to pay for such convenience and peace of mind. I would highly recommend WordPress.com for anyone looking for a cost-effective, feature-rich platform for their website. It's a different experience from WordPress.org, but in my opinion, it's a more streamlined and user-friendly option.

      April 16, 2024

    • Danielle D

      Common Thread in Positive Reviews: Most Users Only Experience with WordPress

      In my view, WordPress is mainly a blogging platform and I don't recommend it for large corporate websites due to its numerous flaws. While using any of the DIY theme builders can result in a visually pleasing website, it can quickly turn into a maintenance, security, and SEO nightmare. The time spent fixing issues could be better utilized on a more reliable system. The use of many plugins can cause the site to break with a simple PHP update, leading to more maintenance and costs. I think WordPress is only suitable for small DIY websites or small businesses. It's easy to install and offers a wide range of plugins. Although it's excellent as a blog, the multitude of plugins can make the website hard to manage, with something breaking almost daily. The platform is also frequently targeted, requiring constant security vigilance. I don't advise it for a multi-website CMS. I only chose WordPress because it was a client's preference.

      April 16, 2024

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