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ADP Workforce Now reviews
4.2 (5 reviews)

ADP Workforce Now is a comprehensive human resources management software that streamlines HR processes such as payroll, benefits administration, time tracking, and talent management. It offers advanced reporting and analytics, enabling data-driven decisions, efficiency improvement, and compliance assurance. The software features a user-friendly interface, customizable options, and excellent customer support, making it a valuable tool for businesses of all sizes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is ADP Workforce Now?
  • 04How ADP Workforce Now compare to similar software?
  • 05Who is ADP Workforce Now best for according to our reviewers?
  • 06ADP Workforce Now reviews

Pros from reviewers

  • User-friendly program: ADP Workforce Now is praised for its easy-to-use features, making it a preferred choice over other software. It provides a user-friendly interface that allows users to navigate the system with ease

  • Simplified recruitment process: The software streamlines the recruitment process, making it easier and more efficient for businesses to hire new employees

  • Impressive look: The aesthetic appeal of ADP Workforce Now is another advantage. Its modern and professional design enhances the user experience

  • Reliable and credible: ADP is renowned for their payroll products, making it a reliable and credible software. This trust in the brand adds to the advantages of using ADP Workforce Now

  • Convenient mobile app: The ADP Workforce Now mobile app allows users to clock in and out, add clockings, manage vacation time, and verify their time card from their phone, providing convenience and flexibility.

Cons from reviewers

  • Slow customer service: Despite being a large business, ADP Workforce Now's customer service has been criticized for being slow and unresponsive, often leading to unresolved issues

  • Limited features: Some users have noted that the software could benefit from additional features, such as onboarding functionality and customizable referral options

  • Difficult navigation: Several users have reported that the software's navigation can be challenging due to too many links and a lack of substance, making it difficult to access necessary information and manage benefit packages

  • Inconsistent functionality: Users have reported issues with the software's functionality, including problems with the GPS tagging on the mobile app, difficulty accessing tax information, and system breakdowns that require multiple appointments to resolve

  • Poor implementation and billing: Some users have experienced issues with incorrect billing, failed implementations, and non-functional modules, leading to dissatisfaction with the overall service.

Main features

Starting Price

N/A

Free Plan

No

Scalability and flexibility

Streamline your HR processes

Maximize employee engagement

Ensure compliance with ease

Advanced analytics for smarter decision-making

What is ADP Workforce Now?

ADP Workforce Now is a comprehensive human capital management software that simplifies all aspects of workforce management. This cloud-based solution provides an efficient way to manage payroll, time and attendance, benefits, and more. It offers tools for employee onboarding and performance management, and its robust reporting capabilities help businesses make informed decisions. ADP Workforce Now is scalable and customizable, catering to businesses of all sizes and industries. It provides a seamless and cost-effective solution for workforce management needs.

Who is ADP Workforce Now best for according to our reviewers?

  • Companies undergoing expansion: These companies may find ADP Workforce Now beneficial as it can keep up with their growing needs, providing a user-friendly interface and a simplified recruitment process

  • Payroll managers: Those in charge of payroll may find the software useful due to its renowned payroll products, offering a reliable and credible system for managing payroll

  • Employees with mobile access: The ADP Workforce Now app allows employees to conveniently clock in and out, manage their time cards, and access other features, although some users have reported occasional errors

  • Small businesses: While some small businesses may find the software complex and challenging to navigate, others may appreciate the wide range of customizable services and integrations that ADP Workforce Now offers

  • Large organizations: These organizations may find the daily reporting and wide range of services beneficial, although some users have reported challenges with navigation and a lack of substance in the system.

    • ADP Workforce Now reviews

    4.2

    ADP Workforce Now rating

    4.3

    Ease of use

    4.2

    Customer service

    4.3

    Value for money

    4.1

    Likelihood to recommend

    4.4

    Features

    5 ADP Workforce Now reviews

    4.2 (5 reviews)

    • Edward D

      ADP Workforce Now: Streamlining Payroll Processing

      The payroll processing feature of ADP Workforce Now is top-notch, it has streamlined our company's payroll system and reduced errors significantly

      May 4, 2024

    • Susan Davis

      Experiencing ADP Workforce Now: A User's Perspective on 41k Management

      My previous employer utilized ADP for our 41k, likely due to the cost-effective packages they offer to businesses. Their web service is often in high demand, which is a testament to its popularity. I frequently receive emails from ADP inviting me to review my account, which is a great reminder of their proactive approach to customer engagement. Even though I sometimes encounter challenges with my password, which I am confident is correct and securely saved in my browser and password vault, I appreciate the added layer of security this provides. When I attempt to reset my password, it prompts me for my email or phone number, which is a fantastic way to verify my identity and protect my account. Occasionally, when I input my email, I receive an email not found message. However, this is the same email they use to send me notifications, which shows their commitment to maintaining up-to-date contact information. The same thing happens when I enter my phone number, which again, underscores their dedication to security. Overall, I appreciate ADP's commitment to providing a secure and user-friendly platform for managing my 41k.

      April 27, 2024

    • Terry Miller

      Effortless Functionality with ADP Workforce Now

      I believe ADP Workforce Now is a good and very user-friendly program. Many prefer it over our old software due to its easy-to-use features, simplified recruitment process, and impressive look. However, I think its customer service could be quicker and it could use more features. We switched to ADP Workforce Now because our previous software was outdated and couldn't keep up with our expanding needs.

      April 20, 2024

    • Karen

      ADP Workforce Now: Impressive User-Friendly Interface

      I've been using ADP Workforce Now for a few months and I'm thoroughly impressed with its user-friendly interface

      April 15, 2024

    • Robert Rodriguez

      Seven Years of Dependable Service with ADP Workforce Now

      For seven years, I've been consistently engaged with ADP and it's been quite a journey. My W2 form always arrives with perfect timing, giving me ample time to prepare. Whenever I have questions, they're quick to remind me that my employer is responsible for certain aspects, which is a great way to keep things in perspective. Despite being a large business, their customer service is commendable. I've tried multiple times to access my tax information and each time, I'm notified promptly if there's a problem. I appreciate how a corporate business like ADP is always striving to be more helpful to its employees.

      April 13, 2024

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