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BambooHR Reviews
29 reviews
Save BIG on
BambooHR
Save up to $1,000 on BambooHR
BambooHR
Used by 92 members
50% off implementation services
Save up to $1,000 on BambooHR
Save BIG on
BambooHR
- 01 Is BambooHR any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How BambooHR compare to similar software?
- 05 Who is BambooHR best for according to our reviewers?
- 06 BambooHR Reviews
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01 Is BambooHR any Good? My expert Review
Having spent time working with BambooHR from an HR perspective, I feel very positive overall. One major value that I appreciate is how easy it makes taking care of the regular HR mundane tasks. For example, the onboarding process I have have personally evaluated in BambooHR has been exceptional. Rather than completing paper forms, BambooHR allows the employee to digitally sign all documents and directly enter their own information into the system. As a result, that part of the HR process is not as time-consuming and creates space on my plate to pursue more meaningful opportunities for value creation such as employee engagement and retention.
Another value I experience with BambooHR is the organizational aspect of the employee database. The ability to keep all employee files in a single repository makes it quite simple to manage things like performance conversations, PTO balances and training to name a few. At my last role with a mid-sized tech company, this function had great value during the annual performance conversations to ensure historical data was immediately available for the managers for their preparation process.
I would note that I did have some issues with the document management feature. Things got cumbersome when working with documents or forms that were not produced from BambooHR; I didn't want to go through the rigorous scanning and label process during busy hiring cycles or increased turnover. There were also times that integration functionality with other business systems (i.e. calendar and/or local holidays) took a bit more manual intervention than I would have liked.
That said, I do like the user experience BambooHR provides and I still think it has value in any organization at a cheap price compared to other systems I have experienced. I think the interface may be a bit dated for some, but I like how simply it is built so you can navigate it with ease. There were times customer service took quite a while to respond, but ultimately I have had positive experiences with the team and would consider them professional and helpful.
All things considered, and having been involved at different stages of companies from scrappy start-up to established enterprise, I believe BambooHR is still a very good option for simplifying HR processes and improving operational efficiency.
02 Pros and cons from reviewers
Pros from reviewers
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Efficient tracking and reporting
BambooHR has been consistently improving to meet the needs of administrators, providing essential information like length of employment, job position, salary, PTOs timeline, quarterly goals, and trainings or lessons taken, and even includes an organigram for everyone in the company and the internal hierarchy -
Simplifies HR tasks
BambooHR streamlines many aspects of HR work, including hiring, onboarding, timekeeping, employee performance management, payroll, and employee pulse surveys, allowing HR managers to focus more on management rather than paperwork -
Comprehensive employee database
The software offers a database that enables employees to maintain their own records, track time off, sick days, and hours worked, and sign documents electronically, acting as a personal file for each company member -
Cost-effective
Compared to other HR software, BambooHR is considered less expensive, with some users switching from more costly software that charged for even minor customer service assistance. -
User-friendly interface
Despite some users finding the interface a bit outdated, many appreciate its simplicity and ease of use, with quick access to information and easy point and click implementation and editing
Cons from reviewers
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Lack of manual document automation
Despite its many features, BambooHR still requires manual scanning and labeling of documents that aren't created or automated through the software, which can be time-consuming and inconvenient, especially with high employee turnover -
Outdated interface
Some users find the interface of BambooHR to be outdated and the timeline for Paid Time Off (PTO) to be less intuitive than desired. The breakdown of requests can also be confusing due to the format -
Lack of cross-company payroll functionality
BambooHR does not allow for cross pay of employees from one company to another, which can be a drawback for businesses with multiple entities. -
Difficulty syncing with other tools
BambooHR can struggle to sync with other tools and does not include local holidays, which can cause scheduling conflicts and misunderstandings -
Slow customer support response
Some users have reported slow response times from BambooHR's customer support team, which can be frustrating when immediate assistance is needed
BambooHR
People-first HR solutions
50% off implementation services
Save up to $1,000
03 Main features
Starting Price
Free Plan
Performance management
Employee self-service portal
Customization and integrations
Hiring and onboarding
Payroll and benefits administration
N/A
Free Plan
No
Performance management
Employee self-service portal
Customization and integrations
Hiring and onboarding
Payroll and benefits administration
BambooHR
People-first HR solutions
50% off implementation services
Save up to $1,000
04 How BambooHR compare to similar software?
While BambooHR and Workable are both popular HR software tools, they cater to different aspects of human resources, and understanding their differences can help you decide which is best for your business.
BambooHR focuses on being an all-in-one HR management platform. It provides features that cover employee onboarding, performance reviews, time tracking, benefits administration, and employee self-service tools. This makes BambooHR a great choice for businesses looking for a centralized solution to manage HR processes beyond recruitment. It’s designed to simplify HR tasks, help track employee data, and enhance the overall employee experience. BambooHR offers features like customizable reports and an intuitive user interface, which is ideal for small to mid-sized companies looking to streamline their HR processes.
Workable, on the other hand, is a specialized recruitment platform. It offers robust tools for managing the hiring process, including advanced applicant tracking, candidate...
BambooHR
Used by 92 members
People-first HR solutions
50% off implementation services
Save up to $1,000
05 Who is BambooHR best for according to our reviewers?
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Payroll Departments
BambooHR is appreciated for its ability to streamline many aspects of daily tasks, including hiring, onboarding, timekeeping, employee performance management, payroll, and employee pulse surveys. The software provides easy time-tracking and a mobile app that lets colleagues check their time card. It also enables company-wide announcements and stores all personnel documents in one place. -
Administrators
BambooHR meets the needs of administrators by consistently improving its features. It acts as a personal file for each company member, providing essential information like length of employment, job position, salary, PTOs timeline, quarterly goals, and trainings or lessons taken -
Business Owners
Owners find BambooHR helpful in gaining a clear insight into their business's progress and potential shortcomings. The platform adds a level of professionalism to operations with its excellent integrations, such as notifying when colleagues are out of the office or have a birthday -
HR Managers
These professionals appreciate BambooHR for its ability to simplify their work, allowing them to focus on management rather than paperwork. The software aids in creating and tracking records, ensuring all necessary checks and paperwork are completed within the required timeframe -
Employees
Employees find BambooHR useful for requesting and approving annual leaves, tracking their progress within the company, and serving as a newsletter for important updates about upcoming events or courses
BambooHR
People-first HR solutions
50% off implementation services
Save up to $1,000
06 BambooHR Reviews
BambooHR rating
BambooHR Reviews
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Noah B
Exceptional Customer Support at BambooHR: Responsive, Knowledgeable, and Willing to Help
I've found the customer support at BambooHR to be exceptional. They are responsive, knowledgeable, and always willing to help
October 19, 2024
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Juan R
Personalized Service and Direct Communication: My Experience with BambooHR
I've recently had the opportunity to interact with BambooHR's Sales Development Representatives (SDRs) and it was quite an experience! I was pleasantly surprised when two of them reached out to me proactively, showing their eagerness to engage with potential clients. Their unique approach to providing pricing information over the phone rather than via email or online was a refreshing change. It gave me the chance to have a real conversation about my needs and how their software could meet them. It took a little over three weeks to arrange a call, but it was worth the wait. The 5-minute conversation was insightful and personalized, something that's often missing in today's digital world. As a B2B company owner, I appreciate the value of direct communication. It's great to see a company that still values the human touch in business interactions. The fact that they insist on calling to provide a price shows their commitment to transparency and personalized service. I understand that some might see this as a sign of disorganization or lack of transparency, but I see it differently. To me, it shows that they are willing to go the extra mile to ensure each customer gets a proposal that's tailored to their needs. This is 219, and in an era where customer experience is king, BambooHR is setting a great example. It's clear that they have a strong customer culture, and I'm excited to see how they continue to evolve. Ben Peterson, you're doing a fantastic job! I love that you're not afraid to do things differently. And as a small business owner, I appreciate the respect and attention you give to clients like me. Keep up the good work!
October 14, 2024
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Noah Miller
Software Recommended, Company Not So Much.
The software is good, intuitive, and capable of most tasks. However, I have two main issues. Firstly, despite being based in the UK and being assured that the software could be updated to suit UK standards, this is not the case. This makes features like gender/ethnicity reporting useless as they only accept US government definitions. Secondly, while the sales team is excellent, the support team is not as impressive. We were sold an induction package that turned out to be a waste of money, and our requests for support are poorly handled. We've considered other products but decided it's not worth switching, even though we feel we were oversold on what the software can actually deliver.
October 6, 2024
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Jonathan
Comprehensive and User-Friendly Training Resources: Maximizing BambooHR's Potential
The training resources provided by BambooHR are comprehensive and easy to understand. They've been instrumental in helping us get the most out of the software.
October 1, 2024
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Evelyn Jones
Efficient Performance Management with BambooHR: Fostering Continuous Improvement
The performance management feature of BambooHR is excellent. It allows us to easily track and manage employee performance, fostering a culture of continuous improvement
September 21, 2024
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Lauren R
Empowering Employees: A Game-Changing HR Self-Service Software
The software's employee self-service feature has been a game-changer. It has empowered our employees to manage their own HR-related tasks, freeing up valuable time for our HR team
September 17, 2024
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Christian J
Convenient HR Access: BambooHR's Mobile App Review
I appreciate the mobile app of BambooHR. It allows me to access important HR information anytime, anywhere
September 9, 2024
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Knox M
BambooHR: A Game-Changer for My Work Routine!
I am extremely satisfied with BambooHR's performance and would recommend it to anyone who could find it useful. It simplifies many aspects of my daily tasks, including hiring, onboarding, timekeeping, employee performance management, payroll, and employee pulse surveys. The software provides easy time-tracking and a mobile app that lets colleagues check their time card. It also enables company-wide announcements and stores all personnel documents in one place. New procedures requiring a signature can be pushed out after the colleague reviews them. The onboarding process is streamlined and the hiring platform is convenient, allowing for the creation of templates for scheduling phone screenings and interviews. Payroll can be processed directly in BambooHR. Attendance notes and other notes can be set to be visible or hidden. If I have a custom general ledger or another payroll report, they will create it for me, although it takes some time to sort out. I don't pay the extra fee for benefits administration through BambooHR as I already use Employee.
September 3, 2024
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Billy R
Great Software, Disappointing Sales Experience
While searching for HR software, I tested BambooHR, having previously used it as an employee. The software itself is good, but my experience with their Sales department was disappointing, causing me to look elsewhere. BambooHR is the only SaaS platform I've encountered that doesn't list their prices, which I suspect is because they're not competitive and possibly unsure of their own pricing structure. Despite multiple inquiries about the cost for a specific package with a certain number of employees, they continually refused to provide this information, instead insisting on a call with another representative. I find this lack of transparency in pricing frustrating.
August 25, 2024
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Sharon J
The Essential Business Tool: BambooHR
Using BambooHR has given me a clear insight into my business's progress and potential shortcomings. The platform has added a new level of professionalism to my operations with its excellent integrations, such as notifying me when my colleagues are out of the office or have a birthday. However, I did face some challenges and found the customer support response time to be somewhat slow, but I eventually got the assistance I needed. I chose BambooHR because I found it easy to navigate even before I started using it, and a YouTube video helped me understand it better. Overall, I believe BambooHR is a fantastic platform.
August 18, 2024
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.