Pros from reviewers
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Ease of use: Dotimely is praised for its user-friendly interface, both on desktop and mobile app. It is reliable and easy to navigate, making it a convenient tool for managing a pet care business
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High customization and excellent customer service: The software is highly customizable to fit the needs of different businesses. The customer service is responsive, friendly, and values user feedback, often implementing suggested enhancements
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Comprehensive business management solution: Dotimely offers a wide range of features for managing a pet care business. It allows for easy scheduling, invoicing, and communication with clients. It also provides tools for monitoring financial performance and maintaining client records
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GPS and chat features: The software includes a GPS map feature that enhances accountability and a chat feature that simplifies communication between the business, clients, and staff
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Affordable and cost-effective: Dotimely is considered reasonably priced given the range of features it offers. It is also praised for its pay-per-invoice model, which is particularly beneficial for those starting out in the pet care business.
Cons from reviewers
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Limited functionality for custom time frames: The software does not allow users to block out appointment times for custom time frames, which can be inconvenient for businesses with varying schedules
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Invoicing errors: There have been reported issues with invoicing, particularly with packages and paid/unpaid records, which can cause confusion and potential financial discrepancies
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Reluctance from clients to use the app: Some clients find it inconvenient to download and use the app, expressing a preference for more traditional methods of communication such as text messages or emails
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Technical issues: There have been reports of unresolved technical issues, which can disrupt the smooth running of the business
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Lack of automatic payment feature: The software does not currently offer an automatic payment feature for clients, which can make the payment process more time-consuming and less efficient.
Main features
Starting Price
Free Plan
Appointment Management
Invoicing and Payment Processing
Real-Time Job Tracking
GPS Tracking and Automated Reminders
Mobile Access
Starting Price
N/A
Free Plan
No
Appointment Management
Invoicing and Payment Processing
Real-Time Job Tracking
GPS Tracking and Automated Reminders
Mobile Access
What is Dotimely?
How Dotimely compare to similar software?
Product
Dotimely
4.4
Dotimely reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Dotimely best for according to our reviewers?
Dog Walking Business Owners: These users find Dotimely highly customizable and easy to use for scheduling walks, communicating with clients, and monitoring business performance
Pet Care Business Owners: They consider Dotimely an indispensable tool for managing their business, appreciating features like in-app chat for real-time communication with team and clients
Dissatisfied Users: Some users find Dotimely less useful due to issues with scheduling, invoicing, and technical glitches, and prefer manual methods or other apps
New Business Owners: These users appreciate the affordability and practicality of Dotimely for managing bookings, scheduling, invoicing, and client updates, but wish for improvements in invoice processing
Pet Sitting Service Providers: They find Dotimely's customer service outstanding and the software user-friendly, appreciating the automation of scheduling, invoicing, and payment collection.
Dotimely reviews
4.4
Dotimely rating
4.5
Ease of use
5.0
Customer service
4.9
Value for money
4.7
Likelihood to recommend
4.5
Features
5 Dotimely reviews
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Virginia Jones
DoTimely: The Ultimate Appointment and Staff Schedule Management Tool for Business Owners.
As a business owner, I found DoTimely to be an invaluable tool for managing appointments and staff schedules
May 4, 2024
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Scott B
Game-Changing Invoicing with DoTimely for Dog Walking Business
I've been using DoTimely for my dog walking business and it's been a game changer. The invoicing feature is seamless and saves me hours of administrative work each week
April 29, 2024
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Mark Miller
Efficient Scheduling and GPS Tracking: A Game Changer for My Lawn Care Business
I run a lawn care business and DoTimely has been essential in managing my crew's schedules and routes. The GPS tracking feature ensures that jobs are completed on time
April 23, 2024
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John
DoTimely: A Beautiful, Efficient and Timely Solution for Pet Care Business Management
I've automated scheduling, invoicing, and payment collection with DoTimely and it's been fantastic! The software has enhanced my accountability to clients with its GPS feature and simplified communication with its chat feature. I've consolidated my operations with the DoTimely app, eliminating the need for managing two email accounts. My clients feel more secure about their appointments as they can track their status - whether they're planned, accepted, in process, or completed. The platform is visually appealing and the team has been very responsive to my numerous questions during the onboarding process. The pricing is perfect for the market, especially considering all the features offered. The pay-per-invoice model is the best I've seen, particularly for someone starting out in the pet care business. The software connects to Stripe for payments, providing a separate and secure system for collecting payments. I highly recommend anyone in the pet care service industry to consider DoTimely for its excellent return on investment. The company is still perfecting their product.
April 16, 2024
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Brian W
Ticking Some Boxes, Missing Others
I haven't found dotimely to be particularly useful so far and I'm thinking about reverting back to manual scheduling and billing instead of using an app. My clients are reluctant to download the app, finding it inconvenient to check emails and expressing a preference for text message reports. I've encountered problems with how scheduling aligns with invoicing and I'm dissatisfied with having to pay per invoice rather than a monthly fee. I've reported four distinct technical issues, none of which have been resolved. I'm also unable to block out appointment times for custom time frames and I've experienced invoicing errors with packages and paid/unpaid records, which is very confusing. I opted for DoTimely because it doesn't require a monthly fee and it provides GPS tracking. The vendor responded to my feedback in October 2019, apologizing for the issues I experienced when starting with the system and suggesting I contact support for assistance.
April 16, 2024
