Pros from reviewers
-
Easy installation and setup: Many users have found the Hive software easy to install and set up, even in challenging environments such as through thick stone walls
-
User-friendly: The Hive thermostat and accompanying app are praised for their user-friendly interface, making it easy to adjust heating schedules or boost temperatures
-
Remote control: The ability to control the boiler and temperature remotely is a major advantage, allowing users to adjust their home's heating even when they're away
-
Efficient and reliable: Despite some users experiencing occasional issues, the Hive system is generally considered efficient and reliable, with effective timer and manual control options
-
Excellent customer service: Users have reported positive experiences with Hive's customer service, with issues being resolved quickly and efficiently.
Cons from reviewers
-
Potential for faulty thermostats: Some users have reported that their thermostat might be faulty as it displays no signal during certain episodes. This requires the user to remove and reinstall the batteries in the thermostat to resolve the issue
-
Lack of upfront information: Users have reported that they initially struggled to determine the correct receiver for their specific boiler. More upfront information, such as a list of compatible boilers, would have been helpful and potentially saved the company from numerous helpline calls
-
Unreliable system: Some users have experienced issues with the system, such as a red light appearing on the receiver next to the boiler. Despite following all the installation advice, the system has proven to be unreliable for these users
-
Difficulty in setup process: The setup process can be quite challenging and frustrating, especially when connecting the three modules. Users have reported that Hive needs to simplify the app pairing connection process as it can be quite confusing
-
Need for intervention to reset system: The system does not reset without intervention. Users have reported that they had to manually intervene to reset the system when issues occurred.
Main features
Starting Price
Free Plan
Comprehensive Project Management
Real-time Collaboration
Integration Capabilities
AI-Based Features
Accessibility
Starting Price
N/A
Free Plan
No
Comprehensive Project Management
Real-time Collaboration
Integration Capabilities
AI-Based Features
Accessibility
What is Hive?
How Hive compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Hive best for according to our reviewers?
Homeowners with old heating systems: These users can benefit from Hive's ability to replace older types of wireless controllers, providing a more user-friendly and efficient way to control heating schedules and temperatures
Users with busy lifestyles: Hive's remote control capabilities are ideal for those who are often away from home, allowing them to adjust their heating settings from anywhere, ensuring they never return to a cold house
Users experiencing technical issues: While some users may encounter issues with the Hive system, such as signal loss or a faulty thermostat, Hive's customer service is noted for its prompt and efficient problem-solving.
DIY enthusiasts: For those who enjoy installing and setting up devices themselves, Hive offers an easy-to-install thermostat and hub. However, some users may find the app pairing connection process challenging and confusing
Users seeking value for money: Hive's software is readily available at a reasonable price, offering efficient control over heating systems and proving to be a worthwhile investment
Hive Reviews
5.0
Hive rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.4
Features
6 Hive Reviews
-
Margaret Martinez
Should've Purchased a Hive Thermostat Earlier!
I am very pleased with my new Hive thermostat and its accompanying app. It's user-friendly and gives me better control over my heating compared to my old thermostat. The ability to remotely adjust the heating or change the temperature is extremely convenient. I wish I had purchased one earlier!
May 14, 2024
-
Elton
Discovering the User-Friendly Hive Platform
I've found Hive to be an incredibly intuitive and user-friendly platform
May 7, 2024
-
Janice E
Hive Thermostat and Hub Perform Excellently
I found the Hive thermostat and hub easy to install and set up, working well even through a 6mm thick solid stone wall without a signal booster. However, I initially struggled to determine the correct receiver for my Worcester Bosch Greenstar Heatslave II boiler. More upfront information, such as a list of compatible boilers, would have been helpful and potentially saved Worcester Bosch from numerous helpline calls.
April 28, 2024
-
Jacqueline A
Effortless Project Management with Flexible Software
its interface is clean and easy to navigate, making project management a breeze. The flexibility of the software is commendable
April 21, 2024
-
Christopher F
Experience Hive Heating Controls for Men
I've had Hive heating controls for many years and on the few occasions when a glitch occurred, it was immediately resolved by knowledgeable and friendly staff. I was worried that my system was outdated and after reading about updated technology and seeing that it was currently discounted, I decided to contact Hive. The advisor was excellent, answering all my questions about how it differs from my current system. All my concerns were alleviated without any pushy sales tactics. I've purchased upgraded equipment which will be installed this week. Although it can be self-installed, I'm not good with DIY so I chose to have it done by Hive personnel.
April 16, 2024
