Pros from reviewers
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Effective Contact Management: Keap offers the ability to use tags for organizing contacts, making it easier to manage and categorize contacts for personalized campaigns
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Powerful Marketing Automation: Keap's excellent marketing automation capabilities allow for efficient and effective marketing strategies, including sending promotional emails and creating personalized campaigns
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Integration with Third-Party Tools: Keap provides the option to integrate third-party tools like Deadline Funnel and PlusThis, enhancing its functionality and versatility
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Comprehensive Customer Relationship Management: Keap stores not only marketing and sales data but also detailed customer account information like plans, employees, invoices, subscriptions, and more, making it a comprehensive tool for managing customer relationships
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Time-Saving Automation: Keap's automation features significantly reduce the time and effort spent on follow-up tasks and new customer onboarding, enabling superior service to clients without increasing workload.
Cons from reviewers
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High cost: Keap is considered to be somewhat pricey, which may not be affordable for all businesses
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Inconsistent email delivery: There have been issues with emails bouncing, particularly to Yahoo and Telus, resulting in inconsistent email delivery
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Poor customer service: The customer service representatives have been reported to lack knowledge and often provide different responses to the same query
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Steep learning curve: Keap has a steep learning curve and may require a dedicated person to manage it full-time
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Unresolved bugs and issues: Users have reported numerous unresolved bugs and issues, including problems with contact field merging and tracking changes made to documents.
Main features
Starting Price
Free Plan
Attract and engage your prospects with ease
Stay on top of your to-dos and free up your time
Automagician
Real-time insights into your business performance
Promotions Management
Starting Price
N/A
Free Plan
No
Attract and engage your prospects with ease
Stay on top of your to-dos and free up your time
Automagician
Real-time insights into your business performance
Promotions Management
What is Keap?
How Keap compare to similar software?
Product
Keap
4.0
Keap reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Keap
vs
ActiveCampaign
ActiveCampaign and Keap are two prominent players in the digital marketing and customer relationship management (CRM) space. They offer solutions tailored for small to medium-sized businesses, but there are notable differences in their features and functionalities.
ActiveCampaign is primarily known for its advanced email marketing and automation capabilities. It allows users to create complex, automated marketing workflows that can be triggered by various user actions and behaviors. This makes it an excellent tool for businesses focusing on nurturing leads and personalizing their marketing messages. ActiveCampaign also includes CRM features, but they are more complementary to its email marketing strengths rather than the core focus.
Keap, on the other hand, is more CRM-focused. It provides robust client management tools, allowing businesses to track interactions, manage leads, and automate sales processes effectively. Keap integrates these CRM capabilities with its email marketing...
Keap
All-in-one CRM, sales, and marketing automation software for small businesses
ActiveCampaign
Marketing automation for your growth
90% off any annual plan for the first year. on ActiveCampaign
Save up to $1,610
Who is Keap best for according to our reviewers?
Small business owners: Keap is suitable for small business owners who need to manage contacts, send promotional emails, and automate marketing. It also provides detailed customer account information, customizable reporting methods, and reduces the time and effort spent on follow-up tasks and new customer onboarding
Marketing professionals: For marketing professionals, Keap offers excellent marketing automation capabilities, the ability to use tags for organizing contacts, and the option to integrate third-party tools. It also provides features like Dynamic Content for enhancing automation campaigns
E-commerce businesses: Keap is ideal for e-commerce businesses as it not only manages contacts but also handles e-commerce functions. It stores marketing and sales data, and detailed customer account information like plans, employees, invoices, subscriptions, and more
High-tech businesses: High-tech businesses can benefit from Keap's automatic lead follow-up features. It helps in promoting and following up after trade shows and webinars, and for text and email marketing. It also aids in note consolidation and performs all the functions of a more expensive fully-integrated multi-CRM system
Landscaping companies: For small landscaping companies, Keap offers improved marketing management, new automations, and better lead capturing and appointment management. It provides contact and lead management, group texting, email marketing, and automations all in one affordable software.
Keap reviews
4.0
Keap rating
3.5
Ease of use
4.0
Customer service
3.8
Value for money
3.9
Likelihood to recommend
4.1
Features
6 Keap reviews
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Victoria N
Streamlined Customer Management with Automation
it has streamlined my customer management process and improved my overall productivity. The automation feature is a game-changer, allowing me to focus on other aspects of my business
May 14, 2024
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Gabriel Davis
High cost and challenging learning process.
I find Keap very expensive and it has a steep learning curve. I wouldn't recommend it unless you have a dedicated in-house person to manage it full-time.
May 5, 2024
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Knox M
Top-tier Marketing Automation Solution for Small Enterprises
I find Keap to be a highly effective and powerful tool when used correctly. I utilize it for managing contacts, sending promotional emails, marketing automation, and e-commerce. As I mastered its features like tag naming conventions, Goals, and Campaign links, it became easier to use and is now one of my favorite marketing automation software. I value several features of Keap, such as the ability to use tags for organizing contacts, its excellent marketing automation capabilities, and the option to integrate third-party tools like Deadline Funnel and PlusThis. These features aid in personalizing campaigns and boosting conversions. I also find the Dynamic Content feature beneficial for enhancing automation campaigns. However, I do find Keap to be somewhat pricey. In terms of transitioning to Keap, it wasn't exactly a switch from Aweber. When I joined the organization, both Aweber and Keap were being used - Aweber for sending emails to paid members, and Keap for other functions.
April 29, 2024
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Evelyn A
Keap's Impressive CRM Capabilities
I've been using Keap for several months now and I'm thoroughly impressed with its CRM capabilities
April 20, 2024
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Julie R
Explore More Options Beyond Keap
I believe there are other options available that are much more user-friendly and cheaper than Keap.
April 15, 2024
