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Mailjet Reviews
61 reviews
- 01 What is Mailjet?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Mailjet compare to similar software?
- 05 Who is Mailjet best for according to our reviewers?
- 06 Mailjet Reviews
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01 What is Mailjet?
Mailjet is a SaaS software that provides a comprehensive emailing solution for teams. It allows marketing departments to collaborate in real time on email and SMS campaigns, improving efficiency and effectiveness. The software includes an email API for easy integration into marketing campaigns. Mailjet covers all aspects of an emailing campaign, from creation to distribution and monitoring of key performance indicators (KPIs). It is user-friendly, allowing non-experts to create quality emails using a simple drag-and-drop feature. The software also enables the creation of engaging subscription forms, audience segmentation, and personalized emails. Additionally, it supports A/B testing to optimize marketing campaigns. The software has over 130,000 customers due to its comprehensive features and ease of use.
02 Pros and cons from reviewers
Pros from reviewers
-
Easy setup and guidance
Mailjet is easy to set up and provides guidance to optimize your mailing domain, making it user-friendly even for beginners -
Strict anti-spam measures
Mailjet has strict anti-spam measures in place, ensuring that most emails get delivered and reducing the risk of your emails being marked as spam -
High-quality design and email builder
The platform's design and email builder are top-notch, allowing users to design templates and send email campaigns with ease -
User-friendly template creator
The Mailjet template creator is easy to use, particularly if you're familiar with other template creators. The saved sections feature simplifies the creation process -
Good value for medium-sized businesses
Despite being a bit high-priced compared to some open source and self-hosted options, Mailjet offers the best value for medium-sized businesses, providing a balance between cost and features.
Cons from reviewers
-
High pricing
Despite being a good SASS product, Mailjet's pricing is considered high compared to some open source and self-hosted options, which can be a deterrent for some users -
Limited segmentation
To use segmentation, users need to upgrade to higher payment tiers. This can be a disadvantage for those who require advanced segmentation but are not willing or able to pay for higher tiers -
Lack of functionality for large scale campaigns
For large scale email campaigns, Mailjet could potentially damage your email list size due to the lack of functionality around reengagement campaign parameters -
Limited data access
MailJet does not allow clients to use them as a databasing tool. For instance, users cannot access data of a segment of users who are engaged for other marketing purposes -
Poor customer service
Some users have reported poor customer service experiences with Mailjet, including slow response times and unsatisfactory resolutions to issues.
03 Main features
Starting Price
Free Plan
Email campaign automation
Advanced email personalization
Facilitate the collaboration of your team
A/B testing and optimization
Create attractive emails in a few steps
More details about Mailjet plans
Starting Price
$17
/ month
Free Plan
Yes
Email campaign automation
Advanced email personalization
Facilitate the collaboration of your team
A/B testing and optimization
Create attractive emails in a few steps
04 How Mailjet compare to similar software?
When comparing Mailjet and SendGrid, two of the most prominent email service providers, it's essential to consider their unique features and approaches to email management. While both platforms offer robust tools for sending marketing campaigns, transactional emails, and managing subscriber lists, there are key differences that may influence your decision.
One significant difference between Mailjet and SendGrid lies in their user interfaces and ease of use. Mailjet is known for its intuitive dashboard and user-friendly design, making it accessible to users of all technical levels. With its straightforward navigation and clear organization of features, Mailjet is ideal for beginners and experienced marketers alike.
SendGrid, on the other hand, is favored by developers and tech-savvy users for its extensive API documentation and advanced customization options. While SendGrid also offers a user-friendly interface, its emphasis on integration and customization sets it apart. Developers...
Both Mailjet and Brevo (formerly Sendinblue) are highly relevant and effective solutions in the world of email marketing software. They both offer a comprehensive set of functionalities that empower businesses to create, manage, and optimize their email marketing campaigns.
Mailjet is primarily known for its emphasis on transactional emails and email deliverability. It offers robust email infrastructure, ensuring that transactional emails, such as order confirmations and password resets, are delivered reliably to recipients' inboxes. Mailjet's focus on deliverability makes it a popular choice for businesses that heavily rely on transactional emails as part of their communication strategy.
On the other hand, Brevo places a strong emphasis on marketing automation and customer engagement. It offers a comprehensive set of tools for creating and managing marketing campaigns, automating customer journeys, and segmenting audiences based on behavior and preferences. Brevo's focus on marketing...
Brevo (ex. Sendinblue)
Used by 4645 members
Centralize marketing and sales tools to increase your growth
75% off the annual Starter and Standard Plans
Save up to $5,661
Mailjet is a budget platform that works well for beginners or small businesses. It provides a range of tools to create email campaigns. The email builder is easy to use. There are plenty of design options to choose from. Moreover, it offers integrations and excellent tracking features. However, this platform falls short in terms of managing lists, segmenting audiences, and customer support when compared to other platforms. Mailjet is an option for those who want a budget solution to manage simple email marketing campaigns and handle transactional emails. It offers developer features like an API that allows you to customize functionalities if you have access to a developer.
On the other hand, Mailchimp is an email marketing platform that covers all the bases. It offers reports and an intuitive interface that guides users through its functions smoothly while providing personalized tips along the way. The email templates and testing features are also praiseworthy. However, there is room...
Mailchimp
Used by 1140 members
Email and Marketing Automation
30% off all plans for 12 months
Save up to $5,760
05 Who is Mailjet best for according to our reviewers?
-
Newsletter Creators
For those who need to create and send weekly newsletters on a budget, Mailjet offers a user-friendly newsletter builder and a free plan that allows up to 6000 emails monthly. However, if more emails need to be sent, a paid subscription is necessary -
Small to Medium-sized Businesses
These businesses can benefit from Mailjet's easy setup, top-notch design, and email builder. The platform is user-friendly and intuitive, even for beginners. However, for more advanced features like segmentation, higher payment tiers are required -
Professional Email Marketers
Mailjet provides a wide range of email templates, making it easier to send and receive emails for marketing campaigns and automated messages. It also allows for the addition and removal of people from your email structure, and the assignment of specific permissions to certain people -
Start-ups
Start-ups can use Mailjet for sending a small number of emails with webhooks and API calls. However, for large scale campaigns, the lack of functionality around reengagement campaign parameters could be a limitation -
Gitlab Users
Mailjet can be used for sending Gitlab notifications. However, some users have reported issues with account closure and lack of customer service support.
06 Mailjet Reviews
Mailjet rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Mailjet Reviews
-
Carlos Lehner DDS
Team Collaboration, Permissions & Premium Trial via Joinsecret
What I appreciate most is the collaboration side. Multiple people can work on templates without the usual back-and-forth in separate files, and the permission settings are useful when you do not want everyone touching the same things. We also happened to get six months on the Premium tier with 50,000 emails a month through Joinsecret, which gave us room to test it properly
May 30, 2026
-
Leeann Pagac
Promo-Code Evaluation at Scale with Suppressions & Bounce Handling
The A/B testing is practical rather than flashy, subject line tests and simple content variants are easy to set up, and the reporting is readable for non-analytics folks
May 23, 2026
-
Cristopher Trantow
Practical A/B Testing with Clear Reports
Using the Mailjet Promo Code: 6 months free deal we got through Joinsecret gave us enough runway to validate our onboarding flows without rushing, and the real win was seeing open/click reports per template so we could iterate quickly
May 19, 2026
-
Ferdinand Lowe
Promo-Code Trial Run with Actionable Open/Click Reporting
We picked Mailjet mainly for multilingual templates and it’s worked well, content blocks are easy to swap per locale and the preview testing across clients catches the obvious rendering issues
May 12, 2026
-
Oscar Hills
Multilingual Templates with Client Previews
The collaboration features are underrated, being able to have multiple teammates edit and comment on templates reduced “who changed this button” drama, and version history has bailed us out twice
May 3, 2026
-
Royal Harvey
Easy Campaigns & Segmentation for Weekly Updates
Mailjet has been solid for our weekly product updates, and the email editor is easy enough that non-technical people on the team can build campaigns without breaking the layout. I also like that the contact segmentation is straightforward, so sending different versions to trial users and paying customers does not take much effort
April 26, 2026
-
Demarcus Farrell
Team Collaboration with Comments and Version History
Deliverability has been noticeably better since we started using their dedicated IP option, and the built-in sender domain authentication steps were clear enough that we didn’t have to chase docs for hours
April 20, 2026
-
Merideth O'Connell
Improved Deliverability with Dedicated IP & Easy Authentication
I do wish the automation builder had a few more advanced branching options, but for simple drip sequences it’s been reliable
April 11, 2026
-
Nolan Hammes
Reliable Basic Automations for Drip Campaigns
The segmentation and contact properties are straightforward, and the subscription management tools helped us clean up lists without breaking compliance
April 7, 2026
-
Zenobia West
Simple Segmentation & Compliant Subscription Management
We migrated from a homegrown SMTP setup and Mailjet’s API plus templates made it easy to standardize transactional emails, and the event/webhook logs have saved us a bunch of time when something looked “sent” but wasn’t delivered
March 30, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.