Pros from reviewers
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Ease of use: ProProfs Chat is praised for its simplicity and user-friendly interface, making it an ideal solution for beginners and those who prefer a straightforward approach to software
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Comprehensive solution: The software provides a solution for every stage of employee training, from course creation to certification and selling, making it a versatile tool for any online training environment
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Excellent support: Users have highlighted the readiness and professionalism of the ProProfs Chat support team, who are always available to assist with any issues or queries
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Effective project management: ProProfs Chat's project management software has been commended for its ability to facilitate team collaboration and ensure deadlines are met, proving particularly useful for startups
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Scalability: The software is praised for its scalability, making it a good investment for growing businesses. Its reporting features and competitive pricing plans are also appreciated.
Cons from reviewers
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Poor customer service: Some users have reported that they have struggled to get assistance with Proprofs' platforms for over a month, with no responses to emails, help tickets, online chats, or phone calls
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Lack of mobile app support: There is no tech support for mobile apps, which have been reported to be down for over a month
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Unresponsive HR and Operations: Some employees have reported that the HR and Operations at Proprofs-chat lack empathy and do not consider employee requests or problems with any humanity
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Long review times: Users have reported that their documents/lessons have been pending review for over 30 days
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Lack of travel allowance: Some employees have reported that they had to quit their job at Proprofs-chat because the company wouldn't provide a cab or travel allowance for long commutes to the office.
Main features
Starting Price
Free Plan
Real-time customer support
Visitor tracking
Pre-chat forms and offline messages
Integration capabilities
Customizability and robust reporting
Starting Price
N/A
Free Plan
No
Real-time customer support
Visitor tracking
Pre-chat forms and offline messages
Integration capabilities
Customizability and robust reporting
What is Proprofs chat?
How Proprofs chat compare to similar software?
Product
Proprofs chat
4.6
Proprofs chat reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Proprofs chat best for according to our reviewers?
Teachers and Educators: ProProfs Chat LMS is a valuable tool for teachers and educators, allowing them to create mini-courses, lessons, and assessments. It improves teaching and learning experiences and strengthens relationships with students, both locally and internationally
Startups: For startups, ProProfs Chat's project management software is a lifesaver. It facilitates team collaboration and project monitoring, ensuring deadlines are met and work is completed on time
Training Programs: ProProfs Chat is ideal for advancing training programs. It offers complete training solutions and provides support whenever needed, making it faster and better than traditional methods
School Districts: School districts find ProProfs Chat user-friendly and comprehensive. It meets the needs of most teachers and students, and is currently being used by numerous schools with impressive results
Customer Support Teams: For customer support teams, ProProfs Chat is a good investment. It helps manage customer calls and queries effectively, with features like ease of use, scalability, and impressive reporting features. It also offers one of the best pricing plans for startups.
Proprofs chat reviews
4.6
Proprofs chat rating
4.5
Ease of use
5.0
Customer service
4.6
Value for money
4.4
Likelihood to recommend
4.5
Features
5 Proprofs chat reviews
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Livia M
Improved Customer Service and Increased Sales with Intuitive Interface and Robust Features
its intuitive interface and robust features have significantly improved our customer service. The ability to monitor visitor activity and initiate conversations has led to increased sales conversions
May 7, 2024
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Frances
A Valuable Addition to Our Toolkit
As a teacher, ProProfs LMS has been invaluable to me for creating mini-courses, lessons, and assessments. It has significantly improved my teaching and learning experiences and strengthened my relationships with my students, who are both in my state and outside of it. I can't imagine a day without it and my students love it.
April 27, 2024
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Juan M
ProProfs Chat: A Game-Changer for Customer Engagement
I have found ProProfs Chat to be an invaluable tool for real-time customer engagement
April 22, 2024
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Elijah
Simple yet Professional
I am impressed by the simplicity and professionalism of the ProProfs Chat LMS and its team. These factors greatly simplified things for my team and me, leading us to choose this tool over many other similar solutions we tried.
April 16, 2024
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Helen Davis
Reflecting on My Unique Experience with Proprofs-Chat's HR and Operations
My experience with Proprofs-chat's HR and Operations was quite unique. They have a very structured and systematic approach, reminiscent of government employees. Their focus on maintaining a certain level of professionalism is commendable. During my tenure there, I had the opportunity to commute 2km to the office, which was a great way to explore the city. Although I didn't have a bike and the metro didn't operate at 3am, it was an interesting challenge that added to my overall experience. I eventually moved on from the company, but the journey was certainly memorable.
April 13, 2024
