Pros from reviewers

• Effective Email Tracking: Yesware provides detailed email tracking, including who opened the email, when, where, and on what device. It also provides data on if/when an attachment was opened, how many times, and the duration of viewing

• Real-Time Notifications: Yesware offers real-time popup notifications, keeping users informed when an email is opened, enhancing the ability to respond promptly

• User-Friendly Templates: Yesware provides simple and functional mailmerge and templates, making it easier to create and send emails. It also provides read receipts and reminders to help manage communication

• Integration with Sales Force: Yesware integrates with Sales Force, allowing for seamless data sharing and campaign customization. This feature is beneficial for gauging client engagement and determining the best times for outreach

• Email Marketing Tool: Yesware is a useful tool for email marketing and targeting potential clients. It alerts users when a client opens an email, helping to track engagement and follow up effectively.

Cons from reviewers

• No auto-save feature: The mail-merge feature does not have an auto-save function, leading to potential loss of work if a user accidentally navigates away from the page

• Limited integrations: Yesware's integration is only limited to Salesforce, which restricts its usefulness for users who prefer other marketing and CRM software

• High cost: Despite its useful features, some users find Yesware a bit expensive, especially when there are cheaper alternatives available with similar or more advanced features

• Lack of mobile application: Yesware does not have a mobile application, meaning users cannot receive notifications of email opens unless they are at their computer

• Limited tutorial support: Some users find that Yesware lacks sufficient guidance and tutorials on how to use its features, particularly for new or less tech-savvy users.