Pros from reviewers
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Reliable and secure payment gateway: Authorize.Net is a highly secure platform, being PCI compliant and using advanced security measures to safeguard customer data and ensure secure transactions
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Variety of fraud prevention tools: It provides a variety of fraud prevention tools, such as address verification and card code verification, which help minimize the risk of fraudulent activity
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Flexibility and integrations: The platform supports various payment types, including credit cards, debit cards, and electronic checks, and can be easily integrated with numerous shopping carts and e-commerce platforms
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Lower fees compared to competitors: Users appreciate Authorize.Net for its lower fees compared to competitors, making it a cost-effective choice for businesses
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Excellent customer service: Despite occasional issues, users have reported receiving excellent customer service from Authorize.Net, which can be crucial for resolving any problems or queries.
Cons from reviewers
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High-risk account labeling: Authorize.Net has been known to label accounts as high-risk without clear explanation, leading to sudden account shutdowns and held funds. This can disrupt business operations and cause significant inconvenience
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Integration issues: Some users have reported challenges with integrating Authorize.Net with certain platforms, such as WooCommerce. This can lead to operational difficulties and may require switching to a new backend for the website
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Limited editing of ARB subscriptions: Editing ARB subscriptions is not straightforward on Authorize.Net. For instance, changing a customer's auto-charge date requires deleting the entire subscription and creating a new one, which can be time-consuming and inconvenient
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Poor customer service: Authorize.Net's customer service has been criticized for being virtually non-existent or extremely slow. Users often find it more efficient to look for solutions on online forums, as getting account-specific resolutions can be time-consuming
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Outdated interface: Some users find Authorize.Net's interface to be outdated compared to other credit card processing software. The software also lacks integration between automatic billing and customer profiles, making it difficult to look up billing contracts for specific clients.
Main features
Starting Price
Free Plan
Payment Gateway
Security
Integration
Advanced Features
Reliability
Starting Price
N/A
Free Plan
No
Payment Gateway
Security
Integration
Advanced Features
Reliability
What is Authorize net?
How Authorize net compare to similar software?
Product
Authorize net
3.6
Authorize net reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Authorize net best for according to our reviewers?
E-commerce Businesses: These businesses can benefit from Authorize.Net's secure payment gateway, which supports various payment types and can be easily integrated with numerous shopping carts and e-commerce platforms. It also offers a range of fraud prevention tools to minimize the risk of fraudulent activity
Non-profit Organizations: Despite the lack of a non-profit processing rate, Authorize.Net integrates smoothly with CRM systems and reliably processes donations and sponsorships. It is recommended by other non-profit organizations and fulfills their needs
Subscription-based Services: Authorize.Net is cost-effective for businesses with a high volume of transactions, such as subscription-based services. It is also handy for accepting electronic checks, although customer service may be lacking
Businesses Processing High Volume of Credit Card Transactions: Companies processing numerous credit card transactions daily can utilize Authorize.Net for its low fees, excellent customer service, and user-friendly website. However, editing ARB subscriptions may not be straightforward
New Business Owners: New business owners may find Authorize.Net's user-friendly merchant interface and accurate monthly billing helpful. The platform also offers a reasonably priced and easy-to-use Customer Information Manager (CIM).
Authorize net reviews
3.6
Authorize net rating
4.2
Ease of use
4.3
Customer service
4.3
Value for money
4.2
Likelihood to recommend
4.3
Features
5 Authorize net reviews
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Kelly Brown
Authorize.net: A Challenging but Enlightening Business Journey
My experience with Authorize.net has been quite a journey. Initially, everything was sailing smoothly and then we hit a bit of a snag. For the past two months, they've been holding onto our customer funds, which has actually given us a unique opportunity to improve our cash flow management. This has delayed our shipping process a bit, but it's been a great learning curve for us in terms of managing unexpected situations. We've been in constant communication with them to resolve the issue and they've been responsive. Our customers have been incredibly understanding and patient throughout this process, which has really shown us the strength of our customer relationships. In fact, this situation has prompted us to engage a legal consultant to ensure we're doing everything by the book. It's been an enlightening experience and we've learned so much about the legal side of business. I would definitely recommend Authorize.net. They've given us a chance to grow and learn in ways we didn't expect. Their unique approach to business has even made us reconsider how we manage our parent company's multi-billion dollar account. It's been a rollercoaster, but one that's been worth the ride!
May 7, 2024
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Stephen E
Fund Holding Issues Similar to PayPal - Caution Advised
As a digital marketer, I had some issues with Authorize.net. Similar to PayPal, they sometimes held my funds without reason, forcing me to fight to get them back. After being a customer for three months and being approved for ACH bank transfers, my account was suddenly shut down after processing two transfers. They labeled my account as high-risk without providing a clear reason and insisted it would never be reopened. I believe this was due to me charging about $5k in two days, which was normal for my business and something they were aware of. They also said my business model wasn't eligible for bank transfers. My clients couldn't even request a refund, they could only dispute the charges that were on hold.
April 28, 2024
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Elizabeth D
Peace of Mind with Authorize.net's Security Measures
I appreciate the robust security measures implemented by Authorize.net, it gives me peace of mind knowing my customers' information is protected
April 22, 2024
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Katherine
Experiencing the Thoroughness and Security of Authorize.net
Authorize.net is hands down the most thorough credit card processor I've ever had the pleasure of working with! They are so committed to security and ensuring all transactions are legitimate. A client of mine accidentally disputed a charge of $196.42, then asked us to charge it again, which we promptly did. In response to this dispute, Authorize.net, in their diligence, put a hold on $12, from other clients. After a few productive phone calls, they released $6, and are still holding $3,, which I believe is a testament to their commitment to ensuring all transactions are above board. We've been in touch with their risk department, explaining that the case was resolved and asked them to release the $3,. In their thoroughness, they charged my client again $196.42 and deposited it into my account. This prompted us to do a deep dive into our transactions and we discovered that $15, was missing from our settled transactions over the past four months. It's been an eye-opening experience to see how much could potentially be missing from nearly three years of transactions. My CPA is now on top of the situation and we're prepared to work closely with Authorize.net to resolve this. It's just amazing how thorough they are in their processes.
April 13, 2024
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Verena
Unleash the Potential of Authorize.Net
Overall, I consider Authorize.Net to be a reliable and secure payment gateway service. It provides a range of features and tools that aid in accepting and processing payments online, in person, and over the phone. I find its flexibility and integrations convenient for businesses of all sizes and industries, although the cost may be a factor for some. I appreciate that Authorize.Net is a highly secure platform, being PCI compliant and using advanced security measures to safeguard customer data and ensure secure transactions. It also provides a variety of fraud prevention tools, such as address verification and card code verification, which have helped minimize the risk of fraudulent activity. I value the platform's flexibility and integrations. It supports various payment types, including credit cards, debit cards, and electronic checks, and can be easily integrated with numerous shopping carts and e-commerce platforms. However, it does require merchants to have a merchant account to use its services, which can be an additional expense for businesses that do not already have one.
April 13, 2024
