Pros from reviewers
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Comprehensive view of work: Coosto provides a comprehensive view of all social media work in one tool, making it easier to manage and monitor all activities
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Excellent support: Users have praised Coosto's excellent customer support, which is quick to respond and resolve issues
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Powerful search and reporting: Coosto has a powerful scraper that quickly finds the exact messages users are looking for, and its reporting is straightforward and customizable, providing quick insights into performance
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User-friendly and intuitive: Coosto is praised for its user-friendliness and intuitive interface, which allows users to manage all their social channels from one clear, fully customizable screen
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Efficient handling of high traffic: Coosto can handle high traffic efficiently, automatically label messages, and provide a useful summary of upcoming social media posts.
Cons from reviewers
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Poor customer support: Users have reported frequent issues with Coosto and have found the customer support to be lacking, with no updates regarding support follow-ups
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Limited multi-company posting feature: The feature to post for multiple companies is reported to be subpar, despite the ability to engage with it
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Incomplete social media platform integration: Not all social media platforms can be linked to Coosto, which can be inconvenient for users managing multiple accounts across different platforms
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Inability to schedule certain content types: Users have reported that they cannot schedule stories or reels through Coosto, which can be a significant drawback given the popularity of these content types
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Limited engagement features: Certain messages, such as comments in Facebook groups and mentions on LinkedIn, cannot be loaded in Coosto, requiring users to manually engage with these messages.
Main features
Starting Price
Free Plan
Social Media Monitoring
Powerful Search Engine
Content Management
Customer Service Tools
Analytics and Reporting
Starting Price
N/A
Free Plan
No
Social Media Monitoring
Powerful Search Engine
Content Management
Customer Service Tools
Analytics and Reporting
What is Coosto?
How Coosto compare to similar software?
Product
Coosto
4.7
Coosto reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Coosto best for according to our reviewers?
Social Media Managers: These users can benefit from Coosto's ability to manage all social media channels from one platform, schedule posts, and engage with audiences. The tool also provides insights into performance and market trends
Content Creators: Coosto offers features that aid in content creation, such as understanding target audience interests, gathering inspiration for content, and receiving advice on message delivery. It also provides data for content enhancement
Customer Service Representatives: Coosto's ability to combine all messages and reviews in one portal makes it easier for customer service reps to manage and respond to queries. The tool also offers excellent customer support
Digital Marketers: Coosto's reporting module is user-friendly and extensive, providing valuable insights for digital marketers. The tool also allows for easy management and addition of sub-projects
Social Media Analysts: Coosto's listening section is beneficial for social media analysts, allowing them to monitor multiple channels at once and respond to questions/comments. The tool also generates comprehensive reports.
Coosto reviews
4.7
Coosto rating
4.0
Ease of use
4.5
Customer service
4.2
Value for money
4.0
Likelihood to recommend
4.1
Features
6 Coosto reviews
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Olivia Smith
Powerful Tool for Social Listening, Engagement and Reporting
I have been using Coosto for years and it has proven to be a reliable provider. The collaboration is enjoyable and constructive. Coosto is intuitive and allows me to manage all my social channels from one clear, fully customizable screen. It has a powerful scraper that quickly finds the exact messages I'm looking for using a wide range of operators. The reporting is straightforward, based on widgets that I can set myself, and it quickly provides me with insights into my performance. The support is good, with quick responses. Sometimes, functionalities that work well are replaced by new ones, which means I have to revisit certain processes. However, Coosto is always very helpful and involved in this. I chose Coosto because it had a more mature product at the time and I was convinced by the user-friendly and extensive reporting module. I switched to Coosto because I was looking for a web-based tool.
May 11, 2024
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Bronwyn G
Improved Campaign Strategies with Data-Driven Insights
the data-driven insights have significantly improved our campaign strategies. The software's ability to track and analyze customer sentiment in real-time is commendable
May 7, 2024
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Alice D
Handy Tool for All Your Social Media Needs
In my work, I use Coosto. We schedule all our social media posts on Instagram, Facebook, Twitter, and LinkedIn through it. We also use the tool to respond to all messages that come in online on social media. Additionally, we use the tool to conduct environmental analyses. For us, the system works very well.
April 28, 2024
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Christian Garcia
Enthusiast of Coosto
I have a comprehensive view of my work in one tool thanks to Coosto. The support is excellent. Although it's not the cheapest product on the market, it's worth the investment. At Webmastery, we're big fans of Coosto. We utilize all the tools: from listening to publishing and engaging. We use the post optimizer in the publishing section (which costs extra). We also use the handy alerts in the listening section, which are faster than Google alerts. This is crucial for things like viewing tips. Sometimes, we opt to use the publishing section of the platforms themselves, as social media platforms do not provide all functions. For instance, tagging on LinkedIn and videos via Instagram lack features. Also, with engagement, certain messages cannot be loaded: for example, comments in Facebook groups and mentions on LinkedIn. So, we have to do this manually. These features are not available to Coosto's competitors either. We chose Coosto because of the listening section (searching).
April 21, 2024
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Sharon N
Insightful Social Media Monitoring with Coosto
As a marketing professional, I found Coosto's social media monitoring tools incredibly insightful
April 13, 2024
