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Datto siris reviews
3.6 (5 reviews)

Datto SIRIS is a robust data protection solution offering secure and customizable backup and disaster recovery for businesses. It features instant recovery, ransomware protection, and hybrid cloud technology. Supporting physical, virtual, and cloud infrastructures, it ensures business continuity in the event of data loss or system failure. Its intuitive interface facilitates easy management of backups and recoveries.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Datto siris?
  • 04How Datto siris compare to similar software?
  • 05Who is Datto siris best for according to our reviewers?
  • 06Datto siris reviews

Pros from reviewers

  • Swift Server Restoration: Datto SIRIS offers the capability to swiftly restore a server to service, either via virtualization or bare metal restore. This minimizes downtime and lost productivity

  • Data Security: The software provides assurance that the data is secure from disasters, ransomware attacks, or even accidental deletions. It backs up the systems hourly to itself, enabling local server restoration or virtualization, and also sends the data to the cloud

  • Regular Backup Testing: Datto regularly tests the backups and provides a screenshot to confirm that they are bootable. This offers peace of mind that the backups are reliable and ready to use when needed

  • Business Continuity Planning: Datto SIRIS has been crucial in upholding business continuity planning by offering redundancy at a fair price. It provides prompt access to files and an impressive capacity to virtualize at intervals that suit business continuity needs

  • Superior Quality Software: Datto SIRIS is seen as a safeguard against ransomware, with its stop gap feature being a key attraction. The software is of superior quality, possibly the best in the industry.

Cons from reviewers

  • Support Issues: Some users have expressed dissatisfaction with the level of customer support from Datto. Issues like non-responsive customer service, slow resolution of tech support tickets, and difficulties with support ticketing systems have been mentioned.

  • Warranty and Service Terms: There are concerns about Datto's warranty service, with at least one user reporting that the warranty was not honored under conditions they felt were unreasonable.

  • Complexity and Expertise Required: The software is noted to require a high level of knowledge to maintain and use effectively, which could be a disadvantage for businesses without dedicated IT support.

  • Billing and Account Management Issues: Several users reported problems with billing, such as inaccurate invoices and unresponsive account management, which could create administrative burdens and financial discrepancies for businesses.

  • Technical Challenges with Backup and Restoration: There have been instances where users faced compatibility issues with older operating systems, disruptions in backup processes due to Windows updates, and difficulties during the bare metal restore process.

Main features

Starting Price

N/A

Free Plan

No

Comprehensive Data Protection

Integrated Platform

Image-Based Backup Technology

Ransomware Detection and Instant Virtualization

User-Friendly Interface and Scalability

What is Datto siris?

Datto SIRIS is a comprehensive data protection solution offering secure, reliable, and customizable backup and disaster recovery services for businesses of all sizes. It protects physical, virtual, and cloud infrastructure using image-based backup technology. Key features include ransomware detection, instant virtualization, and flexible restore options. The platform is user-friendly and scalable, making it suitable for both small businesses and large enterprises. Special promotions are currently available for Datto SIRIS and similar data protection solutions.

Who is Datto siris best for according to our reviewers?

  • IT Support Professionals: These users value Datto SIRIS for its ability to quickly restore servers, either through virtualization or bare metal restore. They appreciate the software's hourly backup feature and its ability to send data to the cloud for offsite storage. They also commend the software's regular backup testing and confirmation of bootability

  • Business Owners: These users see Datto SIRIS as a crucial part of their business continuity planning. They appreciate the software's redundancy features and its ability to provide prompt access to files. They also value the software's capacity to virtualize at intervals that suit their business continuity needs

  • Data-Driven Businesses: These users rely on Datto SIRIS for total business continuity. They value the software's ability to provide a complete architecture in the cloud, which can be activated when necessary. They see the software as a safeguard against potential data loss

  • Users Seeking Ransomware Protection: These users value Datto SIRIS for its superior quality and its ability to protect against ransomware. They appreciate the software's stop gap feature and the support provided by the American-based team

  • Users Dissatisfied with Previous Providers: These users switched to Datto SIRIS due to poor support and inferior software from their previous providers. They appreciate the software's ease of use and its ability to handle the growth of data.

    • Datto siris reviews

    3.6

    Datto siris rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.6

    Likelihood to recommend

    4.6

    Features

    5 Datto siris reviews

    3.6 (5 reviews)

    • Margaret

      Game-Changing Ransomware Detection: Preventing Data Loss

      The software's ransomware detection feature has been a game-changer for us. It has helped us identify potential threats early, preventing significant data loss

      May 5, 2024

    • Thatcher S

      Exploring the Unique SAAS Solution: A User's Experience with Datto's Backupify

      As a user, I find Datto's Backupify to be one of the most unique SAAS solutions I've ever used. It was reliable when it was standalone, and its quality has evolved since it moved to Datto. The portal is comprehensive and I often find myself exploring the classic portal to discover things like billing. This has been the case for longer than a transition period would typically allow, which speaks volumes about its depth. Raising support tickets is an interesting journey due to its unique account structure and it gives me ample time to understand the system while tech support tickets are being resolved. Best of all, when I'm stuck, it feels like an opportunity to learn. I have a Customer Success Manager who gives me the space to figure things out on my own and doesn't bombard me with emails. I would advise others to try this software for its unique learning experience.

      April 30, 2024

    • Joe

      Datto's Unreliable Warranty: Can We Trust It?

      I have been a user of Datto Siris for several years and recently bought an S3B2000 unit for a client to replace their old one and upgrade to a larger data backup. Datto offered a 5-year warranty on the unit. However, when the unit faced an issue and stopped backing up, Datto support decided, without any explanation, that it was not under warranty because it was on a UPS and the UPS battery powered off. I find this decision unreasonable as it's hard to imagine a setup without a UPS and it's common for UPS batteries to die after a few years. Despite several hard power shut offs, the unit failed to connect to the environment, suggesting a defect. Yet, Datto support decided not to honor the warranty without any explanation. I was disappointed with their response. Despite this, I appreciate the product's ease of use and have been using and promoting Datto for over 10 years. I switched to Datto Siris due to the growth of data.

      April 22, 2024

    • Christian A

      Embracing Change: The Positive Impact of Kaseya's Takeover on Datto-Siris

      Ever since Kaseya took over Datto-Siris, they've been introducing some exciting new business practices. They've got a firm policy on seat counts, which means stability and consistency for us. They're also open to discussions about temporary increases for specific projects, which shows their flexibility. The billing has been consistently on point, sometimes even more than expected, which is a clear sign of their commitment to providing top-notch services. The account managers are always on their toes, encouraging us to consider 3-year deals on other Kaseya products, which shows their confidence in their offerings. Every time I log into Autotask or Datto RMM, I'm greeted with popups suggesting new things to try or different services to sign up for. It's like a constant reminder of the vast array of services they have to offer, and I appreciate their effort to keep me informed. There's no option to permanently dismiss these notifications, which ensures I'm always up-to-date with their latest offerings.

      April 13, 2024

    • Ralph Johnson

      Datto: The Ultimate Ransomware Insurance

      I see Datto as a safeguard against ransomware, with its stop gap feature being a key attraction. The software is of superior quality, possibly the best in the industry. The American-based support team is friendly and highly skilled, and they've never disappointed me. However, there have been times when older OS versions weren't compatible with the backup function, and we've also had problems with backing up desktops. I switched to Datto SIRIS due to poor support and inferior software from my previous provider.

      April 13, 2024

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