Dayforce HCM Reviews
19 reviews
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I have had positive experiences as a HR technology consultant with the Dayforce HCM with multiple organizations where the need and types of organizations are varied. It is a solid product that lessens the amount of difficulty that comes to navigating multiple HR and payroll initiatives. One of the implementations we had with Dayforce was at a mid-sized manufacturing company and the impact on their payroll processing was astonishing not only due to removing the manual spreadsheets used to calculate payroll but the improvements made to payroll processing. One of the most impressive features was the ability of Dayforce to offer its clients a continuous calculations feature or proposition which allows the pay information recording events to determine important pay data and produce live salary numbers for senior management.
One feature that I do value is the fact that Dayforce offers several integration points with the Microsoft Office/Office Products along with the ability to export data using Microsoft Excel. I have seen productivity improvements each time I have had data exported for reports or even presenting beautifully designed presentations to senior management using PowerPoint. I have finished using Dayforce for a client in the healthcare sector and the integration with Office is helping me such that each month I can provide information to senior leaders in an easy presentation format.
I have had my challenges with implementation activities. I was working with a retail client that operated multiple stores, and employed staff across several states and found it a little challenging than stated when implementing Dayforce to manage remote employee tax jurisdictions. The HR Import functionality had required fields that slowed down the data migration process when the time to focus on the information to present when it came to preparing to present the information.
Although I have had some minor challenges, I find that the flexibility and ease of use of Dayforce more than offsets the challenges. Even HR teams with the least technological experience and fastest learning curve could use the application easily with little to no ongoing training. There are varying licensing fees based on the modules, but when you consider the mistakes reduced from manual processes, generally exceeds any costs and productivity gains.
In summary, I have enjoyed my experiences with Dayforce HCM for a variety of reasons including, the feature set is robust, ease of use, integration is seamless, and capability to serve organizations with various types of needs.
Compatibility with Microsoft Office
Dayforce HCM is compatible with Microsoft Office, allowing for seamless integration and improved productivity
Continuous calculation options
Dayforce HCM offers continuous calculation options and can handle large payroll batches, providing timely salary spending reports to upper management
Comprehensive system
Dayforce HCM merges various aspects such as new hire processing, health insurance enrollment, and payroll into one comprehensive system, simplifying reporting and management
User-friendly and adaptable
The software is user-friendly and highly adaptable to diverse needs, making it an ideal choice for various types of businesses
Efficient and instant payroll processing
Dayforce HCM provides efficient and instant payroll processing, eliminating manual processes and boosting productivity.
Implementation issues and lack of support
There have been reports of incorrect system configuration, unresolved issues, and lack of communication from the implementation manager, leading to incomplete system setup and impeded productivity
Challenging implementation process
The actual implementation process can be demanding, both financially and in terms of manpower, often taking longer and costing more than initially planned.
Costly due to numerous modules
While the software is comprehensive and adaptable, the cost can increase significantly due to the numerous modules that may be required
Inadequate separation of data
The software merges different types of data into one comprehensive system for reporting, but it lacks the ability to separate them directly within the software, requiring additional steps in Excel
Difficulties with certain features
Some features, like HR Import, have mandatory fields that can be difficult to manage, and managing remote workers and their tax state can also be challenging
Starting Price
Free Plan
Data-driven decisions
Retirement plan management
Flexible and scalable
Onboarding
Intuitive self-service
N/A
Free Plan
No
Data-driven decisions
Retirement plan management
Flexible and scalable
Onboarding
Intuitive self-service
HR and Finance Staff
These users appreciate the software's integration with Microsoft O365 and its user-friendly interface. They find the software's thoughtfulness beneficial, although they note that the cost can increase due to the numerous modules
Payroll Managers
These users operate different payrolls for different types of employees and appreciate the software's ability to merge these aspects into one comprehensive system for reporting. However, they note some challenges with the software's payroll segment, particularly with complex payroll setups
Project Managers
They chose Dayforce HCM for its comprehensiveness, particularly in Project Code Management. They find the software to be a fantastic comprehensive system that prioritizes compliance, aids with audits, and lets them monitor employees from start to finish.
IT Professionals
They value the software's compatibility with Microsoft Office and its ability to be integrated with other systems through various application programming interfaces. They also appreciate the software's recent updates and look forward to future improvements
New Hires and Employees
Dayforce HCM is used for new hire processing and health insurance enrollment. It also allows employees to have full access to their own data and time through the portal and app, enhancing their experience
Dayforce HCM rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Donald
Selecting Dayforce: A Smart Choice?
Overall, Dayforce has been able to meet my needs and the support team is always available when I have questions. My TAM has made the transition to Dayforce smooth and turned my daily issues into learning and resolving opportunities instead of frustrations. Dayforce is the closest I could find to a one-stop solution that still meets my needs. Having so much data in one place allows for powerful reporting. However, I wish Dayforce had an internal ability to electronically sign documents, as it would make setting up and maintaining onboarding documents much easier. I switched to Dayforce HCM because I was a previous Ceridian Source customer who left due to ACA needs, but was unhappy with the support at ADP and was happy to return to Dayforce.
August 10, 2024
Beverly Williams
Efficient Training with Dayforce HCM's Learning Management System
The learning management system within Dayforce HCM has been instrumental in our training programs. It's easy to use and has helped us deliver effective training to our staff
August 5, 2024
Eugene Davis
Continuous Updates and Improvements: A Testament to Dayforce HCM's Commitment to Excellence
I appreciate the continuous updates and improvements made to Dayforce HCM. It shows their commitment to providing a top-tier product
July 30, 2024
Alexander J
Effortless Payroll Processing with Ceridian Dayforce
I appreciate Dayforce HCM for its aesthetic and uncluttered interface. It provides efficient and instant payroll processing and is constantly improving with new features. This software has eliminated many of our company's manual processes, streamlining our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes. This has boosted our productivity, profitability, and morale. Initially, I was not a fan of the reporting as it was all in PDF format and lacked flexibility. However, they have made significant improvements in this area over the past three years. The V2 reporting now allows for more customization. Since we switched to Dayforce HCM, we no longer need paper records. Our employees now have full access to their own data and time through the portal and app.
July 20, 2024
Philip Miller
Streamlined Benefits Administration: A Game-Changer for Efficiency
The benefits administration feature has been a lifesaver. It's simplified the way we manage employee benefits and has significantly reduced administrative tasks
July 16, 2024
Heather Jones
Effortless Scalability: Dayforce HCM's Accommodating Software
Lastly, the software's scalability is commendable. As our company grows, Dayforce HCM effortlessly accommodates our expanding needs.
July 6, 2024
Sandra
Dayforce HCM Mobile App: Convenient Employee Management
The mobile app of Dayforce HCM is a standout feature. It's user-friendly and allows our employees to manage their schedules, request time off, and check their pay stubs on the go
June 30, 2024
Daniel W
Software Enhances Employee Development Strategy
I've been particularly impressed with the software's performance and compensation management tools. They've allowed us to implement a more strategic approach to employee development
June 23, 2024
Samantha J
Endless Frustration & Deep Disappointment with Dayforce
I have not found a single thing to like about Dayforce. Since the start of our implementation process, we have been dealing with constant issues. We encountered problems with incorrect system configuration, including confidential data being accessible to lower level employees. Dayforce support staff informed us that our system was not set up correctly. Our implementation manager did not properly address our concerns, leaving us with many unresolved issues and unanswered questions. Despite scheduled follow-up meetings, the manager consistently failed to show up. After weeks of unanswered emails and unsuccessful attempts to solve problems, our implementation manager told us she needed permission to bill us for more hours, which was why she hadn't been communicating with us. Seven months after implementation, our benefits file feeds are still incomplete. Despite our immediate request after implementation, this vital part of our system is still not fully functional. The ongoing issues greatly impede our productivity, particularly with our complex payroll setup. Dayforce's payroll segment has demonstrated a lack of accountability, especially in their response to our 401(k).
June 15, 2024
Irene F
Highly Capable HRIS, Yet Challenging to Implement and Sustain
Dayforce HCM is a robust platform that fulfills all our requirements, such as payroll, tax computations, workforce management, time tracking, and document management. It also integrates seamlessly with other software platforms and applications, including ERPs. However, the implementation process was more demanding than we expected, both financially and in terms of manpower. Consequently, we had to prolong our timeline from kick-off to go-live multiple times. The implementation ended up costing double our budget and took six months longer than planned. We selected Dayforce HCM for its price and projected implementation timeline.
June 11, 2024
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