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4,2/5

Monday CRM Reviews

29 reviews

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Monday Sales CRM is a robust software that aids businesses in optimizing sales processes, generating leads, and closing deals effectively. It offers a user-friendly interface and customizable features for tracking leads, managing customer interactions, and real-time sales performance monitoring. The software automates mundane tasks, provides valuable analytics, and promotes team collaboration. This empowers businesses to enhance productivity, increase sales revenue, and achieve sustainable growth.
  • 01 What is Monday CRM?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Monday CRM compare to similar software?
  • 05 Who is Monday CRM best for according to our reviewers?
  • 06 Monday CRM Reviews

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01 What is Monday CRM?

Monday Sales CRM is a robust and user-friendly software designed to enhance sales processes and increase conversion rates. It integrates with popular tools such as Gmail, Outlook, and Slack, enabling sales teams to manage leads, track communications, and close deals more efficiently. Key features include contact management, pipeline visualization, email tracking, and task automation. The software provides real-time insights and analytics through customizable dashboards, aiding businesses in making data-driven decisions. Monday Sales CRM is an ideal solution for revenue growth, customer relationship nurturing, and sales performance optimization.

02 Pros and cons from reviewers

Pros from reviewers

  • User-friendly and intuitive
    Monday CRM is highly user-friendly and intuitive, making it easy to implement and manage. It enhances customer communication and allows teams to swiftly analyze their tasks. The workflows are tailored to meet collaboration needs across departments

  • Cost-effective
    Monday CRM is a cost-effective solution that has significantly aided in managing small businesses. It offers more features and better value for money compared to other CRM tools

  • Streamlined communication and project management
    The software has significantly improved team collaboration, project management, and customer communication. It has reduced confusion, missed emails, and has improved customer satisfaction. It also allows for real-time tracking of project completion

  • Customizable and flexible
    Monday CRM offers a high degree of flexibility and customization. It allows users to track various aspects of their business, and the learning curve is minimal. It offers superior customizability and a broader focus beyond team collaboration compared to other CRM tools

  • Central hub for sales, marketing, and operations data
    The software provides a central hub for sales, marketing, and operations data, complete with tools for visualizing results. It offers excellent data segmentation and visualization, and the ability to create custom dashboards.

Cons from reviewers

  • Poor mobile app performance
    Users have reported that the Android app is slow, doesn't load information correctly, and consumes a lot of data, indicating that the mobile app needs improvement

  • Unreliable email tracking
    Users have reported unreliable email tracking, resulting in extra manual work

  • Lack of Gmail integration
    The software does not integrate with Gmail, which is a significant drawback for users who wish to automatically track and associate emails related to a deal.

  • Cluttered user interface
    The user interface can become cluttered with too much information, causing items at the bottom of the lead tracking list to be easily overlooked

  • Lack of reporting functions
    The software lacks robust reporting functions, making it difficult to produce reports for clients

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Monday CRM

Boost your sales, streamline your process.

14 days free + 18% off annual plans

Save up to $2,000

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03 Main features

N/A

Free Plan

No

Activity insights at a glance

Email integration for seamless communication

Smart sales automation

Collaborative sales team management

Deal tracking made easy

Monday CRM Logo

Monday CRM

Boost your sales, streamline your process.

14 days free + 18% off annual plans

Save up to $2,000

Get deal for free

04 How Monday CRM compare to similar software?

05 Who is Monday CRM best for according to our reviewers?

  • Small Businesses
    Monday CRM is a cost-effective solution that has significantly aided in managing small businesses. It's user-friendly, manageable, and easy to implement, enhancing customer communication and enabling swift task analysis

  • Sales and Marketing Teams
    Monday CRM is a handy tool for pipeline and marketing campaign management. It provides a central hub for sales, marketing, and operations data, with tools for visualizing results and creating custom dashboards. However, it may require some manual work due to unreliable email tracking

  • Cybersecurity Oriented System Integrators
    The software is beneficial for cybersecurity oriented system integrators, as it allows for smooth workflow management and full integration of processes. It significantly reduces task completion time and supports automation

  • Recruitment Agencies
    Monday.com is extremely useful for recruitment work, as it allows for effortless pipeline management, automated emails, appointment setting, and consolidation of all candidate information in one place. It's user-friendly and can be used to organize business operations.

  • Project Management Teams
    This software is ideal for project management teams, as it allows for real-time tracking of project completion, streamlines team meetings, and enhances team collaboration. It also facilitates collaboration with individuals outside the company

Monday CRM Logo

Monday CRM

Boost your sales, streamline your process.

14 days free + 18% off annual plans

Save up to $2,000

Get deal for free

06 Monday CRM Reviews

4,2/5

Monday CRM rating

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  • Deborah A

    Enhanced Collaboration Boosts Sales Team Efficiency

    The collaborative features have improved communication within our sales team, fostering a more efficient workflow

    October 20, 2024

  • Austin W

    Enhanced Visual Insight into Business Operations with Monday CRM!

    The monday-sales-crm software gave us a central hub for our sales, marketing, and operations data, complete with tools for visualizing results. We valued the data segmentation feature and the excellent visualization of this segmented data. The ability to create custom dashboards was a standout feature for us. However, we did wish for the ability to view these dashboards on our digital signage displays via a URL. We opted for monday CRM as it allowed us to further customize the app without the need for many "power ups". We transitioned to monday CRM due to its wider range of offerings and greater customization options.

    October 12, 2024

  • Sandra E

    Quite Handy.

    Using this app is demanding yet rewarding. There's still more for me to learn!

    October 7, 2024

  • Zander D

    Excellent for Small Businesses Seeking Advanced Solutions Beyond Excel

    We switched from a cheaper version of Salesforce to Monday CRM as it offered more features and better value for money. It quickly adapted to our management needs in the firework industry, proving to be a versatile platform. However, generating some reports requires creating hidden columns to manipulate data, which isn't always user-friendly. Despite this, we find Monday CRM simpler to train and use.

    September 29, 2024

  • Jessamine D

    An Organizational Dream!

    I find Monday.com extremely useful in my recruitment work. It allows me to manage my pipeline effortlessly with automated emails, appointment setting, and consolidating all candidate information in one place. It's very user-friendly and my agency plans to use it for our clients too. I would highly recommend it to anyone seeking to organize their business.

    September 23, 2024

  • Brandon M

    Exceptional Customer Support: Prompt Resolution and Assistance

    The customer support team is commendable, they are always ready to assist and resolve issues promptly

    September 17, 2024

  • Donald

    Staying Connected on the Go: Monday CRM Mobile App Review

    I appreciate the mobile app version of Monday CRM, it allows me to stay connected and updated even when I'm on the go

    September 9, 2024

  • Marilyn Smith

    Monday.com: A Game-Changer for Cybersecurity System Integration

    I started using Monday.com as a Sales CRM at my previous job at LAB LTD and later introduced it to my current company, Neutrino, which operates under both MSSP and Classic Integrator models. I've implemented this software in two different companies and in both instances, I was the one who decided to use Monday.com. At Neutrino, a Cybersecurity Oriented System Integrator, we've found that all types of deals can be easily managed on Monday.com and the workflow is very smooth. Our MSSP SOC team processes are fully integrated into Monday.com, automating everything. Tasks that used to take up to 8 minutes now only take 40 seconds. As of now, I have no major complaints about the product. However, I do hope that in the future, cross-boarding will be supported to allow data to be shared across different boards.

    September 2, 2024

  • Jacqueline F

    Outstanding Integration Capabilities of Monday CRM

    The integration capabilities of Monday CRM are outstanding, it seamlessly integrates with our existing software systems, enhancing productivity

    August 24, 2024

  • Isabella C

    Over 2 Years with Monday-Sales-CRM: Exceeding All Expectations

    I have been using Monday.com for over 2 years and it has been a crucial part of our operations. However, a few months ago, they released an update that disrupted our system without any warning. This incident made me realize that we cannot fully depend on it. When we voiced our concerns, they seemed dismissive. We were not the only ones affected, as they had to retract the update due to the number of customers impacted and reschedule it for next January. Although I'm glad they acknowledged the severe consequences of their actions, it also highlighted the vulnerabilities in our systems. Despite this, I still believe it's a great software and I'm grateful for its contributions to our business so far.

    August 20, 2024

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