onesignal logo
Onesignal reviews
4.2 (5 reviews)

OneSignal is a high-volume, multi-platform push notification service. It allows businesses to send mobile and web push notifications, in-app messages, and emails to their users. Key features include targeting capabilities, A/B testing, and real-time analytics. It supports all major native and mobile platforms, making it ideal for developers and marketers aiming to effectively engage and retain users.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Onesignal?
  • 04How Onesignal compare to similar software?
  • 05Who is Onesignal best for according to our reviewers?
  • 06Onesignal reviews

Pros from reviewers

  • Effective communication tool: OneSignal enables businesses to send important information to users who have expressed interest in their app or website, effectively drawing them back to their platform. This is particularly advantageous for marketing efforts as it helps keep user interest in products alive

  • User-friendly API: The API usage of OneSignal is simple, making products more user-friendly. It is mainly used to send push notifications to mobile, email, or web, which is a significant advantage for businesses

  • Advanced targeting options: OneSignal provides advanced targeting options, allowing businesses to segment their audience based on different criteria like location, language, interests, and more. This enables the sending of highly relevant and personalized notifications, enhancing engagement and retention rates

  • Automation feature: OneSignal's automation feature allows businesses to set up automated notifications triggered by user actions, time-based events, or RSS feeds. This saves time and effort in manual notification management, streamlining operations

  • Comprehensive notification management: OneSignal provides a range of notification types, including web push, mobile push, and email notifications, making it easy for businesses to connect with their users on various devices and platforms. The platform is user-friendly and lets businesses set up and customize notifications to align with their brand's style and preferences.

Cons from reviewers

  • Complex setup process: Despite being marketed as an easy-to-use plugin, some users have found OneSignal challenging to set up to a working standard, even with support

  • Language limitations: While OneSignal offers impressive API functionalities and can be integrated with various CMS, it does not provide a frontend in languages other than English, which can be a disadvantage for non-English speakers

  • Delayed notifications: Some users have reported issues with delayed notifications, which can be a significant concern for businesses relying on timely communication

  • Bulky SDK: The SDK of OneSignal has been described as bulky and can occasionally cause the website to lag, affecting user experience

  • Lack of effective customer support: Users have reported that OneSignal's customer support is often unresponsive or inadequate, referring users to documentation instead of providing direct assistance.

Main features

Starting Price

N/A

Free Plan

No

Multi-platform support

Real-time tracking and A/B testing

Segmentation and automation

Detailed analytics

Integration capabilities

What is Onesignal?

OneSignal is a high-volume, multi-platform push notification service designed to enhance customer engagement for businesses. It supports various mobile and web platforms, including iOS, Android, Huawei, WordPress, among others. Key features include real-time tracking, A/B testing, segmentation, automation, and personalized messaging based on user behavior. It also offers detailed analytics to measure campaign effectiveness. Known for its reliability and scalability, OneSignal is favored by developers and marketers globally. It can be integrated with other applications via its API or SDKs and offers both free and paid plans. Special promotions are available on OneSignal to boost customer engagement.

Who is Onesignal best for according to our reviewers?

  • Business Owners: Business owners can use OneSignal to manage notifications and communicate effectively with their users. It provides a range of notification types, including web push, mobile push, and email notifications, making it easy to connect with users on various devices and platforms

  • Marketers: Marketers can use OneSignal for their marketing efforts, sending important information to users who have expressed interest in their app or website. It offers valuable options like email marketing and app marketing, helping to keep user interest in their products alive

  • Developers: Developers can benefit from OneSignal's simple API usage, making products more user-friendly. They can also use it to devise new site or app marketing strategies

  • Customer Relationship Managers: OneSignal is a vital tool for maintaining strong client relationships. It provides excellent email automation and robust customer segmentation, boosting client base and drawing more customers to services

  • News Organizations: For daily use in a news organization, OneSignal's ease of use and speed are particularly beneficial. It allows for quick and seamless implementation of push notifications.

  • Onesignal reviews

    4.2

    Onesignal rating

    4.5

    Ease of use

    4.5

    Customer service

    4.5

    Value for money

    4.3

    Likelihood to recommend

    4.6

    Features

    5 Onesignal reviews

    4.2 (5 reviews)
    • Catherine Smith

      Improved Customer Engagement with User-Friendly Interface

      it has significantly improved our customer engagement. The interface is user-friendly and easy to navigate, making the process seamless

      May 7, 2024

    • Louis W

      Enhancing Marketing Strategies with Segmentation

      I've found the segmentation feature particularly useful in targeting specific groups of users, enhancing our marketing strategies

      April 30, 2024

    • Michelle Smith

      Highly Recommended: OneSignal's Robust Security and Exceptional Support Services

      I wholeheartedly recommend using OneSignal's services! In the rare event that your account faces any security issues, their support team is always ready to assist. They have robust security measures in place to guard against unknown IPs or different logins. It's incredibly reassuring to know that your account is well-protected, and any changes to your password or application transfers are promptly notified to the owner. Plus, they have a strong stand against spamming, ensuring your users only receive relevant notifications. If you ever need help, their support is always there, ready to assist and ensure your app runs smoothly. I'm not the only one who has had such a positive experience. So, go ahead and give OneSignal a try with confidence!

      April 22, 2024

    • Joshua B

      Game-Changing Push Notifications with OneSignal

      OneSignal has been a game-changer for my business with its push notification feature

      April 16, 2024

    • Emily Martinez

      Unveiling My Exceptional Experience with OneSignal

      My experience with OneSignal has been outstanding. As a business owner, I was looking for a comprehensive solution for managing notifications and communicating effectively with my users, and OneSignal has surpassed my expectations. It provides a range of notification types, including web push, mobile push, and email notifications, making it easy for me to connect with my users on various devices and platforms. The platform is user-friendly and lets me set up and customize notifications to align with my brand's style and preferences. OneSignal's advanced targeting options have been a game-changer for me. I can effortlessly segment my audience based on different criteria like location, language, interests, and more, enabling me to send highly relevant and personalized notifications. This has enhanced engagement and retention rates, and ultimately, improved communication with my users. OneSignal's automation feature is another highlight. I can set up automated notifications triggered by user actions, time-based events, or RSS feeds, saving me time and effort in manual notification management. This has streamlined my operations.

      April 14, 2024

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