Pros from reviewers

• Instant address recognition: This feature simplifies the process of adding leads and offers immediate information about an account, improving efficiency

• Enhanced communication: Wingmate facilitates better connection and communication between frontline colleagues and sales teams, allowing for the easy exchange of leads and information

• User-friendly interface: The software is easy to navigate and use, even for those who are not very tech-savvy, making it accessible to a wide range of users

• Empowers frontline workers: Wingmate not only serves as a tool for salespeople, but also enables frontline workers to act as salespeople, giving them a voice and a tool they can utilize in their daily tasks

• Excellent customer service: The Wingmate team is responsive and helpful, ready to assist with any issues and open to suggestions for improvement, ensuring a positive user experience.

Cons from reviewers

• Difficulty for older users: Some older users may find the software daunting, which could limit their engagement and potential contributions

• Inability to revert the status of a lead back to its original status: This limitation can be inconvenient for users who need to adjust the status of a lead for various reasons

• Frequent 422 error message: This error can disrupt the user experience and cause frustration, especially if it occurs regularly

• Lack of integration with certain software: Wingmate does not integrate with Jonas ERP software and can be redundant with Pipedrive CRM, which can lead to inefficiencies in the workflow

• Slow photo uploading: Users have reported that uploading photos can be slow, which can delay the process of adding visual information to leads.