29 reviews
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
I've been using Zoho Social for a while now to manage social media for different clients across various industries, and honestly, it's been a smooth ride. Getting things set up is super easy, and it blends right into our workflow without missing a
Compatibility with a range of tools
The software is compatible with a variety of tools in the workspace, allowing for a seamless integration into existing systems
Easy implementation and setup
Zoho Social is appreciated for its easy implementation and setup, making it a user-friendly tool for managing social media accounts across various platforms
Post scheduling feature
Zoho Social allows users to schedule posts to publish at times when their audience is most active on social networks, ensuring maximum engagement
Comprehensive analytics and reports
The software provides pre-built reports and analytics, helping users monitor and analyze their marketing campaigns effectively
Cost-effective
Compared to other platforms, Zoho Social offers a multitude of benefits at a very reasonable cost, making it a budget-friendly choice for businesses of all sizes.
Limited SmartQ feature
Some users have expressed dissatisfaction with the SmartQ feature, which only permits one day of posting. This limitation can hinder the scheduling and planning of social media posts
Security concerns
While Zoho Social offers a range of features for managing social media accounts, some users have expressed concerns about the security aspect of the software, suggesting that it needs improvement
Poor customer support
Some users have reported poor customer service experiences with Zoho Social. Despite having the option to chat with support, responses can be slow and unhelpful, leading to frustration and delays in resolving issues.
Slow server performance
Despite the many benefits of Zoho Social, some users have reported experiencing server issues that lead to slow performance, affecting the overall efficiency of their social media management
Small interface buttons
While Zoho Social is praised for its user-friendly interface, some users have found the buttons on the interface to be quite small, making it difficult to navigate and use the software effectively
Starting Price
Free Plan
Social media monitoring and analytics
Comprehensive reporting and ROI measurement
Custom audience targeting
Bulk scheduling
Intelligent scheduling for optimal reach
Starting Price
/ month
Free Plan
Yes
Social media monitoring and analytics
Comprehensive reporting and ROI measurement
Custom audience targeting
Bulk scheduling
Intelligent scheduling for optimal reach
Mention and Zoho Social are popular social media management tools, offering essential features for brand monitoring, audience engagement, and social media analytics. However, the key difference between these two platforms lies in their focus and depth of capabilities.
Mention is known for its strength in social listening and brand monitoring. It allows users to track online mentions of their brand, competitors, or industry terms across social media and the web in real time. This tool is particularly effective for businesses looking to enhance their reputation management, track customer sentiment, and gain actionable insights from online conversations. Mention is streamlined for social monitoring, making it an ideal solution for businesses that prioritize staying informed about what people say about their brand and industry.
On the other hand, Zoho Social offers a more comprehensive suite of social media management features, including scheduling posts, monitoring interactions,...
Small Companies
Small companies with around 20 users can benefit from Zoho Social's free tools and numerous offers to extend the trial period of premium features. It's a great fit in the world of social media tools.
Small Business Owners
Zoho Social is perfect for small business owners who need to manage marketing campaigns across various social networks. It allows them to monitor and analyze reports, reducing their marketing efforts significantly
Independent Professionals
For professionals working independently in fields like accounting and auditing, Zoho Social is a great tool for managing social media accounts. It's user-friendly, easy to set up, and compatible with a range of workspace tools
Non-Profit Organizations
Zoho Social is a valuable tool for non-profit organizations, offering features like post scheduling across multiple social media platforms and tailoring images or videos to comply with each platform's guidelines
New Entrepreneurs
For new entrepreneurs, Zoho Social is incredibly helpful in scheduling future posts across multiple platforms. Even the free version allows effective management of social media channels
Zoho Social rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Oslo
Enhanced Efficiency: Zoho Social Integration with Other Applications
I've been able to integrate Zoho Social with other applications we use, which has made our processes more efficient
October 21, 2024
Hannah D
Fully Endorsing Zoho: A 1% Recommendation
I recently began using Zoho Social and I'm finding it very enjoyable. It's become crucial for our business because of its easy setup and user-friendly interface. I found it straightforward to learn and share with my team. Up to now, I haven't come across any negatives. I intend to add more brands and increase my usage in the future. I selected Zoho Social as it provided superior features and was more cost-effective.
October 14, 2024
Billy F
Commendable Customer Support: Zoho Social's Prompt Resolution
The customer support provided by Zoho Social is commendable. They are responsive and have always resolved my queries promptly
October 6, 2024
Jason S
Simple & Cost-Free
I find Zoho-Social easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be a bit overcomplicated in some areas, it's simple enough to understand what's happening. Considering it's free, I think it's fantastic.
September 29, 2024
Theresa Miller
Zoho Social: A Breeze to Use and Budget-Friendly
I find Zoho Social simple to set up, integrate, and schedule, and it's also budget-friendly. However, I think the interface's buttons are quite small and could be larger. I switched to Zoho Social mainly for financial reasons and its ease of use.
September 24, 2024
Austin Jones
Finest Expense App I've Ever Utilized
This is the best expense app I've ever used for our office reports and cash handling. However, it needs customizations and unnecessary steps could be avoided.
September 16, 2024
Sara B
SmartQ: Boosting Engagement with Zoho Social's Predictive Posting Tool
The SmartQ prediction tool is another standout feature of Zoho Social. It suggests the best times to post content, which has greatly increased our engagement rates
September 10, 2024
Neo D
As a Fresh Entrepreneur: Zoho-Social Review
As a new entrepreneur, I've found Zoho Social to be incredibly helpful in scheduling future posts across multiple platforms. I've been searching for a software like this for a while and even the free version has allowed me to manage my social media channels effectively. What I appreciate about the Zoho Social team is that they offer a 15-day trial period where you can enjoy the full version and schedule posts that will appear on your social media channels even after the trial ends. I've also had interactions with their customer service, who were very friendly and understanding. They were quick to resolve an issue I had with my email address.
September 3, 2024
Iliana S
Boosting Productivity with Team Collaboration
I've found the team collaboration feature extremely useful. It has streamlined our workflow and improved our productivity significantly
August 25, 2024
Wayne
Excellent Choice for Social Media Marketing Firms
Overall, I am highly satisfied with Zoho Social as it meets all essential functions and keeps my clients content, which is my main concern. I value features such as post scheduling, repeat posting, analytics, and reports. Up to now, I haven't found anything about Zoho Social that I dislike. I switched to Zoho Social as I was in search of a platform with more dependable features.
August 20, 2024
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.