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4,6/5

Zoho Social Reviews

29 reviews

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Zoho Social is a comprehensive social media management platform for businesses. It offers features such as post scheduling, content creation and curation, social analytics, and team collaboration. The software helps businesses improve their social media presence, engage with their audience, and drive better results from their social media campaigns. Zoho Social is designed to add value to businesses by streamlining their social media efforts.
  • 01 Is Zoho Social any Good? My expert Review
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Zoho Social compare to similar software?
  • 05 Who is Zoho Social best for according to our reviewers?
  • 06 Zoho Social Reviews

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01 Is Zoho Social any Good? My expert Review

I've been using Zoho Social for a while now to manage social media for different clients across various industries, and honestly, it's been a smooth ride. Getting things set up is super easy, and it blends right into our workflow without missing a

02 Pros and cons from reviewers

Pros from reviewers

  • Compatibility with a range of tools
    The software is compatible with a variety of tools in the workspace, allowing for a seamless integration into existing systems

  • Easy implementation and setup
    Zoho Social is appreciated for its easy implementation and setup, making it a user-friendly tool for managing social media accounts across various platforms

  • Post scheduling feature
    Zoho Social allows users to schedule posts to publish at times when their audience is most active on social networks, ensuring maximum engagement

  • Comprehensive analytics and reports
    The software provides pre-built reports and analytics, helping users monitor and analyze their marketing campaigns effectively

  • Cost-effective
    Compared to other platforms, Zoho Social offers a multitude of benefits at a very reasonable cost, making it a budget-friendly choice for businesses of all sizes.

Cons from reviewers

  • Limited SmartQ feature
    Some users have expressed dissatisfaction with the SmartQ feature, which only permits one day of posting. This limitation can hinder the scheduling and planning of social media posts

  • Security concerns
    While Zoho Social offers a range of features for managing social media accounts, some users have expressed concerns about the security aspect of the software, suggesting that it needs improvement

  • Poor customer support
    Some users have reported poor customer service experiences with Zoho Social. Despite having the option to chat with support, responses can be slow and unhelpful, leading to frustration and delays in resolving issues.

  • Slow server performance
    Despite the many benefits of Zoho Social, some users have reported experiencing server issues that lead to slow performance, affecting the overall efficiency of their social media management

  • Small interface buttons
    While Zoho Social is praised for its user-friendly interface, some users have found the buttons on the interface to be quite small, making it difficult to navigate and use the software effectively

03 Main features

Starting Price

$16

/ month

Free Plan

Yes

Social media monitoring and analytics

Comprehensive reporting and ROI measurement

Custom audience targeting

Bulk scheduling

Intelligent scheduling for optimal reach

04 How Zoho Social compare to similar software?

Mention and Zoho Social are popular social media management tools, offering essential features for brand monitoring, audience engagement, and social media analytics. However, the key difference between these two platforms lies in their focus and depth of capabilities.


Mention is known for its strength in social listening and brand monitoring. It allows users to track online mentions of their brand, competitors, or industry terms across social media and the web in real time. This tool is particularly effective for businesses looking to enhance their reputation management, track customer sentiment, and gain actionable insights from online conversations. Mention is streamlined for social monitoring, making it an ideal solution for businesses that prioritize staying informed about what people say about their brand and industry.


On the other hand, Zoho Social offers a more comprehensive suite of social media management features, including scheduling posts, monitoring interactions,...

05 Who is Zoho Social best for according to our reviewers?

  • Small Companies
    Small companies with around 20 users can benefit from Zoho Social's free tools and numerous offers to extend the trial period of premium features. It's a great fit in the world of social media tools.

  • Small Business Owners
    Zoho Social is perfect for small business owners who need to manage marketing campaigns across various social networks. It allows them to monitor and analyze reports, reducing their marketing efforts significantly

  • Independent Professionals
    For professionals working independently in fields like accounting and auditing, Zoho Social is a great tool for managing social media accounts. It's user-friendly, easy to set up, and compatible with a range of workspace tools

  • Non-Profit Organizations
    Zoho Social is a valuable tool for non-profit organizations, offering features like post scheduling across multiple social media platforms and tailoring images or videos to comply with each platform's guidelines

  • New Entrepreneurs
    For new entrepreneurs, Zoho Social is incredibly helpful in scheduling future posts across multiple platforms. Even the free version allows effective management of social media channels

06 Zoho Social Reviews

4,6/5

Zoho Social rating

4,5/5

Ease of use

4,5/5

Customer service

4,5/5

Value for money

4,5/5

Likelihood to recommend

4,5/5

Features

Leave a review
  • Oslo

    Enhanced Efficiency: Zoho Social Integration with Other Applications

    I've been able to integrate Zoho Social with other applications we use, which has made our processes more efficient

    October 21, 2024

  • Hannah D

    Fully Endorsing Zoho: A 1% Recommendation

    I recently began using Zoho Social and I'm finding it very enjoyable. It's become crucial for our business because of its easy setup and user-friendly interface. I found it straightforward to learn and share with my team. Up to now, I haven't come across any negatives. I intend to add more brands and increase my usage in the future. I selected Zoho Social as it provided superior features and was more cost-effective.

    October 14, 2024

  • Billy F

    Commendable Customer Support: Zoho Social's Prompt Resolution

    The customer support provided by Zoho Social is commendable. They are responsive and have always resolved my queries promptly

    October 6, 2024

  • Jason S

    Simple & Cost-Free

    I find Zoho-Social easy and free to use. I utilize their invoicing tool for sending small bills to clients. Although it can be a bit overcomplicated in some areas, it's simple enough to understand what's happening. Considering it's free, I think it's fantastic.

    September 29, 2024

  • Theresa Miller

    Zoho Social: A Breeze to Use and Budget-Friendly

    I find Zoho Social simple to set up, integrate, and schedule, and it's also budget-friendly. However, I think the interface's buttons are quite small and could be larger. I switched to Zoho Social mainly for financial reasons and its ease of use.

    September 24, 2024

  • Austin Jones

    Finest Expense App I've Ever Utilized

    This is the best expense app I've ever used for our office reports and cash handling. However, it needs customizations and unnecessary steps could be avoided.

    September 16, 2024

  • Sara B

    SmartQ: Boosting Engagement with Zoho Social's Predictive Posting Tool

    The SmartQ prediction tool is another standout feature of Zoho Social. It suggests the best times to post content, which has greatly increased our engagement rates

    September 10, 2024

  • Neo D

    As a Fresh Entrepreneur: Zoho-Social Review

    As a new entrepreneur, I've found Zoho Social to be incredibly helpful in scheduling future posts across multiple platforms. I've been searching for a software like this for a while and even the free version has allowed me to manage my social media channels effectively. What I appreciate about the Zoho Social team is that they offer a 15-day trial period where you can enjoy the full version and schedule posts that will appear on your social media channels even after the trial ends. I've also had interactions with their customer service, who were very friendly and understanding. They were quick to resolve an issue I had with my email address.

    September 3, 2024

  • Iliana S

    Boosting Productivity with Team Collaboration

    I've found the team collaboration feature extremely useful. It has streamlined our workflow and improved our productivity significantly

    August 25, 2024

  • Wayne

    Excellent Choice for Social Media Marketing Firms

    Overall, I am highly satisfied with Zoho Social as it meets all essential functions and keeps my clients content, which is my main concern. I value features such as post scheduling, repeat posting, analytics, and reports. Up to now, I haven't found anything about Zoho Social that I dislike. I switched to Zoho Social as I was in search of a platform with more dependable features.

    August 20, 2024

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