Pros from reviewers

• Excellent customer support: Bigin CRM offers dependable and excellent customer support, providing quick and helpful assistance to users

• Great value for money: Bigin CRM provides a range of features at reasonable prices, offering better value for money compared to other CRM software

• Intuitive deal tracking pipeline: The deal tracking pipeline in Bigin CRM is intuitive and has all the necessary functionalities for most businesses, making it essential for closely monitoring all accounts to maximize sales

• Easy setup and customization: Bigin CRM is extremely simple to set up and offers customization options for pipelines, stages, and activities, allowing businesses to tailor the software to their specific needs

• User-friendly and cost-effective: Bigin CRM is user-friendly and cost-effective, making it an ideal choice for small businesses and start-ups. It also offers the ability to smoothly switch to their main CRM if needed.

Cons from reviewers

• Limited integration with Google Calendar: Bigin CRM currently lacks a two-way sync with Google Calendar, which can cause scheduling conflicts and inefficiencies

• Lack of integration with Zoho Books: Users have reported that Bigin CRM does not integrate well with Zoho Books, leading to manual input of contacts and accounting data, which can be time-consuming

• Basic forms customization: The forms customization in Bigin CRM is quite basic, limiting the ability to create forms that match the brand's aesthetic and requirements

• Rough UX/UI: Some users have found the overall user interface and user experience of Bigin CRM to be a bit rough compared to other SaaS products, which can affect the ease of use

• Limited integration options: While Bigin CRM offers many features, it has been reported to lack in the area of integration options, limiting its versatility and adaptability to different business needs.