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Klaviyo reviews
4.6 (5 reviews)

Klaviyo is a marketing automation and email marketing software designed to help businesses grow and engage with their customers. It offers valuable tools such as segmentation, personalization, and analytics to create targeted campaigns. Klaviyo integrates with various e-commerce platforms, enabling businesses to leverage customer data for personalized marketing. Its robust features allow for effective communication with customers, improving customer retention and boosting sales.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Klaviyo?
  • 04How Klaviyo compare to similar software?
  • 05Who is Klaviyo best for according to our reviewers?
  • 06Klaviyo reviews

Pros from reviewers

  • Superior e-commerce focus: Klaviyo stands out as a top e-commerce marketing platform, with a dedicated approach to e-commerce and a commitment to being the best e-commerce marketing resource

  • Seamless integration with Shopify: Klaviyo's integration with Shopify is a game changer, making users feel in control of their marketing

  • User-friendly email builder: Klaviyo offers a user-friendly email builder that produces aesthetically pleasing emails, with the ability to customize content based on desktop or mobile usage

  • Comprehensive customization and list management: Klaviyo provides numerous automation options, such as post-order or payment emails, and reminders for abandoned shopping carts, and allows for comprehensive customization and list management

  • Built-in customer data platform: Klaviyo's built-in customer data platform offers a comprehensive one-stop solution for analyzing customer or client data on a large scale.

Cons from reviewers

  • High cost: Klaviyo is considered expensive by some users, which can be a deterrent for small businesses or those just starting out

  • Single image upload: The platform only allows for uploading one image at a time, which can be time-consuming and inconvenient for users who need to upload multiple images

  • Outdated plugin: Klaviyo's plugin has been reported to cause significant slowdowns on websites and to utilize outdated code, leading to errors and deprecated code issues

  • Limited form builder: If the form builder doesn't meet a user's needs, they are left to code the form themselves, which can be challenging for those without coding skills

  • High SMS cost in Canada: The cost for SMS marketing in Canada is considered high, which could deter potential users in that region.

Main features

Starting Price

$45

/ month

Free Plan

Yes

Integration

Analytics and reporting

SMS marketing

Marketing automation

Personalization

What is Klaviyo?

Klaviyo is a robust SaaS software designed to enhance email marketing strategies. It offers advanced features and an intuitive interface to help businesses boost their email campaigns and revenue growth. Klaviyo uses customer data and behavior for targeted, personalized messaging that increases conversion rates. It allows entrepreneurs to create engaging email campaigns, manage subscriber lists, and track performance metrics in real-time. Klaviyo's automation capabilities deliver timely, relevant messages based on triggers like user behavior or purchase history. It also integrates with popular ecommerce platforms for effortless data syncing and streamlined marketing efforts. Klaviyo aims to elevate email marketing and unlock a business's full potential.
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Klaviyo

vs

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Mailchimp

Both well-liked email marketing platforms, Klaviyo and Mailchimp help you segment your audience, personalize your marketing, and automate email and SMS marketing campaigns. The main difference between Klaviyo and Mailchimp is their customer bases. While Klaviyo is specifically designed for e-commerce customers, Mailchimp has a broader application and is popular with freelancers and small business owners. This is reflected in the level of detail in Klaviyo’s features, which include advanced customization, analytics, and automation to help personalize customer journeys across a range of segments and manage large-scale e-commerce campaigns. Mailchimp, on the other hand, is an all-in-one digital marketing tool kit, ideal for smaller businesses or those with limited email marketing experience. 


Mailchimp offers broader digital marketing channels and tools, including a website builder, template landing pages, ads, CRM, social media posts, and surveys. These features help small...

logo klaviyo

Klaviyo

Elevate your e-commerce success

logo mailchimp

Mailchimp

Email and Marketing Automation

50% off the Standard plan for 6 months on Mailchimp

Save up to $1,870

logo klaviyo

Klaviyo

vs

logo activecampaign

ActiveCampaign

ActiveCampaign and Klaviyo are two marketing automation platforms that businesses often use to streamline their marketing efforts. While these platforms have similarities, they also have differences.


ActiveCampaign is well known for its marketing automation capabilities. It offers a range of tools and features that help with lead nurturing, email marketing, customer segmentation, and personalized messaging. One of the strengths of ActiveCampaign is its ability to automate marketing workflows and create targeted campaigns. It provides features like behavior tracking, integration with CRM systems, split testing, and detailed analytics. By using ActiveCampaign, businesses can automate their customer journeys, deliver personalized content to their audience, and optimize their marketing strategies for outcomes.


Klaviyo stands out as a platform that centers its focus on email marketing and nurturing customer relationships. It caters specifically to e-commerce businesses, empowering them to...

logo klaviyo

Klaviyo

Elevate your e-commerce success

logo activecampaign

ActiveCampaign

Marketing automation for your growth

90% off any annual plan for the first year.  on ActiveCampaign

Save up to $1,610

logo klaviyo

Klaviyo

vs

logo mailerlite

MailerLite

MailerLite and Klaviyo are both powerful email marketing platforms, but they have distinct differences that make each of them suitable for specific email marketing needs.


MailerLite is known for its user-friendly interface and simplicity, making it a great choice for beginners and small businesses. It offers essential email marketing features like email automation, list management, and drag-and-drop email builders. MailerLite's pricing structure is transparent and budget-friendly, with a free plan available for users with up to 1,000 subscribers. This platform is ideal for those who want to get started quickly and don't require advanced features.


On the other hand, Klaviyo is renowned for its advanced e-commerce-focused capabilities. It provides robust tools for segmenting your email list based on customer behavior and purchase history, allowing for highly personalized and targeted email campaigns. Klaviyo also integrates seamlessly with popular e-commerce platforms like Shopify and...

logo klaviyo

Klaviyo

Elevate your e-commerce success

logo mailerlite

MailerLite

The powerful yet affordable email marketing solution for small businesses

Who is Klaviyo best for according to our reviewers?

  • E-commerce business owners: They can benefit from Klaviyo's focus on e-commerce and its seamless integration with platforms like Shopify, which allows for better control over marketing strategies

  • Email marketers: Klaviyo's user-friendly email builder and the ability to customize content based on desktop or mobile usage is a significant advantage for those who have an established email list or plans to grow one quickly

  • Web developers: Despite some issues with deprecated code errors and website slowdowns, Klaviyo provides numerous automation options and allows for comprehensive customization and list management

  • Marketing analysts: Klaviyo's built-in customer data platform offers a comprehensive solution for analyzing customer or client data on a large scale, although implementing APIs and end-to-end campaigns may require hiring some expertise

  • Professionals transitioning from other platforms: Those switching from other platforms like Mailchimp can enjoy Klaviyo's additional features and superior reporting functionalities, despite some potential issues with integration and higher costs.

  • Klaviyo reviews

    4.6

    Klaviyo rating

    4.5

    Ease of use

    4.4

    Customer service

    4.4

    Value for money

    4.3

    Likelihood to recommend

    4.6

    Features

    5 Klaviyo reviews

    4.6 (5 reviews)
    • Eugene N

      Klaviyo: Impressive Segmentation for Precise Targeting

      I've been using Klaviyo for a few months now and I'm extremely satisfied with its performance. The segmentation feature is particularly impressive, allowing me to target my audience with precision

      May 4, 2024

    • Karen D

      Klaviyo: The Ultimate Scaling Solution for Marketing

      Overall, I'm a huge fan of Klaviyo as it has become our main marketing tool. We simply can't operate without it. Klaviyo delivers on its promises, offering a comprehensive solution for email, SMS, customer data, and automations. It surpasses its competitors in terms of scaling, promoting healthier lists which ultimately leads to increased revenue in the long run. However, there were a few bumps along the way. The import from Mailchimp was somewhat problematic, and there have been some unexpected issues with the sync between Klaviyo and Shopify. But, I think these issues are more related to our integration rather than the software itself. Also, the cost for SMS in Canada is quite high, which could deter some. The reason I switched to Klaviyo was because I wanted more flexibility and control over campaigns and automations. We were facing issues with a damaged sending reputation on Mailchimp. Additionally, I was in search of a platform that could seamlessly integrate with our systems.

      April 29, 2024

    • Cheryl E

      Seamless Integration: Klaviyo Boosts Email Marketing Efficiency

      Klaviyo's integration with our e-commerce platform was seamless. It has significantly improved our email marketing efficiency

      April 21, 2024

    • Nathan A

      Commendable User-Friendly Interface of Klaviyo

      Klaviyo's user-friendly interface is commendable. Even with little technical knowledge, I was able to navigate through the software effortlessly

      April 13, 2024

    • Holden S

      Excellent Tool But Comes with Issues

      As a developer, I've experienced deprecated code errors and significant slowdowns on websites using the Klaviyo plugin. I reported these issues to the Klaviyo team, but they informed me that they don't frequently update their plugin. This was two years ago and the problems still exist. Despite these issues, Klaviyo is easy to install and provides numerous automation options, such as post-order or payment emails, and reminders for abandoned shopping carts. It also allows for comprehensive customization and list management. However, using Klaviyo on a Wordpress site can significantly slow it down and it utilizes outdated code, which can lead to errors. If the form builder doesn't suit your needs, you're left to code the form yourself. The plugin doesn't update automatically and there's no option for language changes or translations. I initially switched from MailChimp to Klaviyo for its additional features, but I eventually returned to MailChimp to avoid the errors and slowdowns caused by Klaviyo.

      April 13, 2024

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