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Xeno reviews
4.6 (5 reviews)

Xeno is a multi-channel, multilingual messaging software designed to boost sales. It facilitates conversational and collaborative communication, enabling businesses to engage with customers more effectively. Xeno integrates various communication channels into one platform, ensuring seamless interaction. Its multilingual feature allows global reach, breaking language barriers. The software also provides real-time analytics, helping businesses understand customer behavior and preferences to drive sales growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Xeno?
  • 04How Xeno compare to similar software?
  • 05Who is Xeno best for according to our reviewers?
  • 06Xeno reviews

Pros from reviewers

  • Outstanding customer service: Xeno provides exceptional customer service, always checking in and ensuring everything is running smoothly. They offer one-on-one live support and are open to improving their software based on feedback

  • User-friendly interface: Xeno's interface is sleek, user-friendly, and facilitates easy adoption by teams. It enables users to consolidate all safety measures, operating procedures, and company policies in one location for everyone's access and use

  • Versatile features: Xeno offers a variety of features such as the ability to create templates, modify lost and found, and add or take photos. It also provides a shared log for multiple departments to make notes during the same shift, and a map of rooms for preventive maintenance, deep cleaning rooms, and even monthly projects

  • Competitive pricing: Xeno offers better value compared to other long-standing products in the market. It offers a competitive annual price with unlimited full seats

  • Multilingual support: Xeno provides other languages for users to choose on their profile, making it accessible to a wider range of users.

Cons from reviewers

  • Overwhelming user interface: Despite the overall positive feedback, some users have found Xeno's user interface to be somewhat overwhelming, especially for newcomers to this type of software. This can make the initial learning curve steeper than necessary

  • Lack of a comprehensive archive: Users have noted that the software could benefit from a place to view all archived reports and tasks. This would make it more user-friendly for long-term record keeping

  • Limited features: While Xeno is praised for its user-friendly interface and excellent customer service, some users have noted that it is slightly lacking in features compared to other software

  • Potential for fraudulent activity: There have been concerns raised about the legitimacy of the site, with some users unable to find any reviews despite the site claiming to be celebrating its 10th anniversary

  • Lack of transparency: The lack of reviews and the discrepancy with the site's claimed longevity can create a sense of mistrust and caution among potential buyers.

Main features

Starting Price

$240

/ month

Free Plan

No

Affordable pricing plans

Streamlined team collaboration

Personalized customer support

Easy email integration

Customized automated workflows

What is Xeno?

Xeno is a leading platform that helps businesses overcome language barriers and communication challenges. It utilizes real-time technology to facilitate Live Conversational Sales, a revolutionary approach to attracting and engaging leads, converting them into customers, and ensuring their satisfaction throughout the customer journey. Xeno allows businesses to interact with potential customers in real-time, addressing their needs and concerns promptly. It also centralizes all customer interactions, enabling businesses to track and analyze data, identify trends, and make informed decisions. Xeno's suite of tools helps businesses nurture customer relationships, optimize sales funnels, and drive growth. It is used by thousands of entrepreneurs worldwide who have benefited from its advanced technology.

Who is Xeno best for according to our reviewers?

  • First-time users: Xeno is suitable for first-time users due to its user-friendly interface and outstanding technical support, which is particularly helpful during the initial weeks of use

  • Hospitality industry professionals: Xeno is a good fit for professionals in the hospitality industry, as it offers a superior user interface that facilitates easy adoption by teams, and its customer support is prompt and effective, mirroring the efficiency accustomed to in the hospitality industry

  • Businesses in need of support: Xeno is ideal for businesses that require exceptional customer service and support, as it offers one-on-one live support and the app does most of the work once inspections are set up, making it easy to monitor reports and schedules

  • Safety-conscious businesses: Xeno is suitable for businesses that prioritize safety, as it allows users to consolidate all safety measures, operating procedures, and company policies in one location for everyone's access and use

  • Potential buyers: Xeno may not be suitable for potential buyers who rely heavily on reviews to make their decision, as there may be a lack of reviews available online.

    • Xeno reviews

    4.6

    Xeno rating

    4.5

    Ease of use

    4.6

    Customer service

    4.4

    Value for money

    4.0

    Likelihood to recommend

    4.5

    Features

    5 Xeno reviews

    4.6 (5 reviews)

    • Willie

      Game-Changing Task Management: Efficiently Tracking All Our Tasks

      The task management feature has been a game-changer for us, helping us keep track of all our tasks efficiently

      May 7, 2024

    • Irving G

      Superior Customer Service Experience

      I really valued the excellent customer service provided by Xeno. It's evident that they truly care about their customers' experiences and are open to improving their software based on feedback. However, I found the user interface somewhat overwhelming as a newcomer to this type of software. I believe having a place to view all archived reports/tasks would make this software more user-friendly for long-term record keeping. The vendor responded to my review in February 2023, expressing their pleasure about my positive experience and hoping to see me using Xeno again soon.

      April 30, 2024

    • Jacob Brown

      Intuitive Interface for Easy Navigation

      The interface is user-friendly and intuitive, making it easy to navigate through different features

      April 22, 2024

    • Alexander Davis

      Exploring the Travelodge Hotel by Wyndham Sudbury with Xeno Software

      I had an excellent experience with Xenia. Their customer support was prompt and effective, mirroring the efficiency we're accustomed to in the hospitality industry. Xenia's team is robust and dedicated to developing modern software that users find engaging. Among the various tools I've encountered, Xenia stands out with its superior user interface, facilitating easy adoption by teams. While it may be slightly lacking in features, the team is continually introducing new innovations. I opted for Xenia as it offered better value compared to other long-standing products in the market that have either remained stagnant or have complex, cumbersome interfaces. Xenia's interface is sleek and has quickly become highly competitive, if not superior, to similar solutions. The vendor responded to my review, expressing their satisfaction that I found their app less bulky and more user-friendly than other solutions. They are eager to continue assisting in the growth and improvement of my property.

      April 15, 2024

    • Wayne Miller

      Boosting Team Productivity with Xeno

      I've been using Xeno for a while now and I must say, it has significantly improved my team's productivity

      April 13, 2024

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