Pros from reviewers

• Useful tool for identifying website visitors: Leadfeeder helps in identifying the visitors on your website, which can be added to your sales database for future reference and follow-ups

• Helpful team: The team at Leadfeeder has been found to be extremely supportive and helpful throughout the usage of the software

• Good for high traffic volumes: Leadfeeder proves to be particularly useful when dealing with a high volume of traffic, helping to manage and identify potential leads

• Honest company: Users have found Leadfeeder to be an honest company, providing a clear and straightforward service

• Nice interface: The interface of Leadfeeder is user-friendly and easy to navigate, making the usage of the software a pleasant experience.

Cons from reviewers

• Unresponsive customer service: The customer service is reported to be unresponsive, particularly when it comes to addressing issues related to billing and cancellation

• Poor integration with Dynamics CRM: Despite being a useful tool, Leadfeeder's integration with Dynamics CRM is not functioning properly and no efforts are being made to rectify it

• Incorrect assignment of visits: Leadfeeder visits are being transferred to the CRM, but the wrong person is being assigned in the transfer, rendering the feature unusable

• Unfair auto-renewal process: Leadfeeder's auto-renewal process is problematic as it requires cancellation 30 days prior to the renewal date without any reminder, leading to unexpected charges

• Limited functionality: The tool mainly provides company IP information from a tracking cookie, which is not very useful for marketers focusing on retargeting and remarketing, and there are other tools offering similar features at a lower cost.